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How the B2B Industry can make more Profit using these E-commerce Technologies?

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How the B2B Industry can make more Profit using these E-commerce Technologies?

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  1. How the B2B Industry can make more Profit using these E-commerce Technologies?

  2. Ease of use and quick, efficient, minimum-click processes are making the space attractive for many B2B businesses that’s providing greater convenience to the user’s buying experience.  • According to “The Ultimate B2B E-commerce Guide: Tradition Is Out, Digital Is In”, released by DHL Express, 80% of the B2B trade interactions between suppliers and buyers will happen in the digital space by the year 2025. • Keeping that in mind, let us look at how B2B e-commerce businesses can make profit using E-commerce technologies. 

  3. Upgrading digital infrastructure Advancement in technologies such as artificial intelligence, big data analytics, machine learning, and business intelligence insights will help in boosting the digital framework of the B2B e-commerce.

  4. Giving more importance to B2B2C sales According to DHL’s B2B E-commerce whitepaper, the emerging e-commerce technologies in the B2B businesses are already reducing the entry barrier for B2B companies to eliminate the salesperson and sell directly to the consumer (B2B2C).

  5. Enhancing customer experience  For better customer experience, businesses must learn to integrate functionality with new technology, such as digitalization of the full product catalogue and inclusion of an easy-to-use and powerful search engine to look for products online.

  6. Online chat support Many B2B e-commerce logistics platforms are integrating a live online chat support feature to help buyers with their queries. This is improving the conversion levels and boosting their buying choices.

  7. Personalization Since buyers today prefer personalised solutions, many B2B companies are keeping a track of their buyers’ past purchase history and optimising the price through optimisation algorithms and configure price-quote (CPQ) software to identify the patterns of their buyers’ behaviour and customise their buying experiences.

  8. How is DHL boosting the business of B2B e-commerce? • DHL Express owns a huge fleet of aircrafts that can service the need for growing demands of buyers while also providing  B2B businesses a direct and quick door-to-door access to many overseas shipping markets. • To facilitate this, at DHL, we have a team of experts who help in minimizing the chances of financial risks by making available easy Duty and Tax payment options as well as providing real-time tracking of purchased products. • Our global logistics team spreading across 220 countries and territories will boost the businesses of these B2B companies by keeping customers satisfied with our speed, convenience and reliability. Visit B2B ecommerce guide to download the whitepaper.

  9. Thank You!

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