Integration Hub

1. Integration Hub ServiceNow Integration Hub is an effective tool that can assist you to integrate your ServiceNow instance with numerous third-party platforms to optimize your workflows and increase productivity. For example, the Integration Hub can allow sharing of messages with incident details to integrated messaging platforms like Slack or Microsoft Teams. These adaptable integrations act as modules of no-coding transformation functionality that may be applied to any application or table throughout the Now Platform. Integration Hub is a straightforward interface and automated solution for connecting a ServiceNow platform to a business's numerous various systems. The Integration Hub is fully integrated into the system and is accessible to all services (IT, HR, CRM, and personalized apps). End users may utilize the Integration Hub to connect to the most prominent business systems, such as the SAP software, Salesforce, Boomi, BMC, Jira, SharePoint, and Workday. This connectivity enables them to improve their operations and enhance efficiency by automating laborious processes and decreasing data silos. Because these connections are reasonably simple to set up, you can quickly add efficient measures without writing a script. To facilitate communication, Flow Designer supports Integration Hub, primarily spokes. Spokes are combined sets of actions that you may use to help you develop the integrations that are required to communicate with a third-party application. Boost the Efficiency of Your Processes with the ServiceNow Integration Hub Increase IT Efficiency Businesses may boost IT performance and customer retention by offering AI-powered self- service for frequently asked questions and connecting Virtual Agent to packaged integration capabilities. Reduce the Hassle of Integration ServiceNow workflows can be effortlessly integrated into any application using Flow Designer, freeing developers, IT professionals, and no-code engineers from complex integration processes. Multiple actions may be quickly developed in ServiceNow Flow Designer without any programming or integration knowledge. Create bespoke integrations ServiceNow Integration Hub enables IT developers to design scalable bespoke spokes for specific use cases, including integration stages for REST, SOAP, JDBC, JSON, and numerous other protocols. To make a custom spoke, first build an action, then describe your inputs and whatever actions you must perform. You may even copy and expand ServiceNow spokes. Low code environment

2. Integration Hub enables Flow Designer to allow users without technical expertise with low-code to no-code options for integration. Core instance integrations can be used for third-party applications such as Microsoft's Azure Active Directory, Slack, Microsoft Teams, and HipChat. Increase business agility while lowering integration expenses Integration Hub enables organizations to improve their adaptability and response to market needs, allowing them to stay forward of their competitors. ServiceNow creates and maintains spokes, workflow templates, and approaches, saving enterprises money and time spent on developing and managing integration services. Use cases for ServiceNow Integration Hub • Shares information to Slack, Microsoft Teams, and other social media sites. • Updates the user profile in the HR portal to streamline the process of onboarding. • Enterprises may reduce cooperation hurdles between development and support teams by integrating Jira and ServiceNow, which would otherwise result in performance issues, delays in delivery, and monetary losses. • Utilises data from Internet of Things (IoT) equipment and communicates with it. • ServiceNow and workday integration tackles typical concerns and ineffectiveness, including resolving basic staff inquiries and improving your employees' HR service interactions. • Adding users to the Active Directory and giving new hire training. Benefits of the ServiceNow Integration Hub • With the help of Remote Process Sync, users can synchronize data between many production instances. • Spokes can be built and published to the ServiceNow marketplace and Sharing. • The developers can reuse spokes to integrate REST, SOAP, PowerShell, and scripts. • Scalable flow modifications reduce production expenses and save effort. • It gives process owners the capability to create, run, and refine flows. Conclusion The digital workflow must link to numerous different business software, systems of records, and cloud-based services for work to move seamlessly across the corporation. It enables the connection of several Now Platform automation technologies, allowing the users to develop and visualize organizational integrations from a single user interface. Integration Hub is the only

3. system for integration built within the Service Now Platform, and workflows provide a quick path toward value and are simple to operate.