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Loyalty Program Solution

Qr code and mobile app based loyalty program solution

Agniwesh
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Loyalty Program Solution

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  1. Loyalty Program SolutionGive your customers a reason to spend with you instead of the business down the street.

  2. Loyalty Program description/overview • We have designed and developed loyalty program solution which is customizable industry wise. • The program is based on qr code. The qr code based coupon is printed for each products with some points. The solution is divided in to two interfaces- Web App for Admin(Company) and Mobile app for mechanic. • Mechanic scans the coupon using mobile application and gets points in to application’s wallet. After a certain value, mechanic can request company to transfer the amount (amount= Points) from wallet to account.

  3. What makes a customer loyal to a brand?

  4. What makes a customer loyal to a brand?

  5. How many repeat purchases does it take to build loyalty?

  6. The State of Customer Loyalty in 2018

  7. Why Loyalty Program?  • To be precise, a loyalty program is a cost-effective way to retain your existing customers. Why? Because keeping one customer costs you 3-10 times than acquiring a new one – depending on the industry you’re in. • By implementing a loyalty rewards program, you are sending a message to your current and future client base that you are interested in not only making money off of purchases, but also in a relationship with customers that is mutually beneficial. You sell goods and services, although you attach benefits solely for the benefit of the customer.  • Using a loyalty rewards program in your marketing strategy will help provide you with access to a bigger portion of your customers’ wallets

  8. Why Loyalty Program?  And the list of benefits doesn’t end there. A loyalty program can help you increase revenue in the following ways: • More repeat purchases: A loyalty program creates incentives for your best customers to visit and buy from you more often. These are the  top 20% of your customers, who contribute up to 70% of total sales, because they spend more over a longer period of time. • More customer referrals: A loyalty program is the perfect tool for rewarding customers who invite new shoppers. A study from McKinsey revealed that referrals generate more than twice the sales of paid advertising. Also, referred customers have a 37% higher retention rate overall, according to Deloitte’s research. • Better social proof: With a loyalty program you can remind customers to leave product reviews for the products they purchased in return for extra points. It’s worth using this loyalty program feature, as 88% of customers trust online reviews more than what brands say about their products!

  9. Why Loyalty Program?  This is how a loyalty program can help you keep your bottom line healthy. You just need to mobilize customers to reach certain business goals.

  10. Our loyalty program can help you: 

  11. How our Loyalty Program Work for YOU • Design a QR code your business • Develop an App for smart phone  • Customer scans it to redeem the points • You can offer them any merchandise or cash on redemption  • This benefit for attracting new and retaining old customers

  12. Program Flow • Web Admin Panel for Company: • Company can register the mechanic person. • Company can see all the details about the registered mechanic. • Back office team can create the loyalty points for the barcode received from the mechanic. • Loyalty Points can be handled. • Admin view mechanic location, redeem points and other statements • Company can get all the reports through the portal. The reports will be: • Location wise • Mechanic wise • Key features such as QR code print of each and every product. • Approval of amount transfer to mechanic bank account.

  13. Program Flow 2. Mobile App for Mechanic: • Download the application from app store • Register by entering required details • Mobile verification using OTP • Log in using Mobile no and password. • Open the app and scan the coupon • Point/Amount will be credited to wallet • Wallet Amount/points can be redeemed in following ways: • Gifts • Bank Transfer • Mobile/DTH Recharge/Bill Payment • If scanning not works till 30 seconds, there will be automatic option to enter the code manually. • User can see all reports like redemption history, transaction history, mini history etc. • Option to edit profile. • Refer and earn

  14. Features • Customer Campaign • Sales Person Geo Location • Dynamic dashboard • Brand Survey Planning • Multilingual Support • Forecasting Strategy • Wallet/Virtual Payment

  15. Benefits to company • Market Research Solutions • Sales Data Analytics • Syndicated Research Solutions • Demand/Supply Data Visualization • Plan Future Verticals • Plan Marketing Strategy • Customer Behavior Analysis • Production Volumes • Customer Relationship Analysis (CRA) • Warehouse Forecasting

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