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MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner)

MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner). 1. Listening=Hearing hearing-sound waves listening-produces meaning 2. Listening is a natural process 3. Listening does not require effort 4. Listeners receive the same message. STAGES OF LISTENING (Grice/Skinner). 1. Hearing 2. Selecting

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MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner)

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  1. MISCONCEPTIONS ABOUT LISTENING(Grice/Skinner) • 1. Listening=Hearing • hearing-sound waves • listening-produces meaning • 2. Listening is a natural process • 3. Listening does not require effort • 4. Listeners receive the same message

  2. STAGES OF LISTENING (Grice/Skinner) • 1. Hearing • 2. Selecting • 3. Interpret • 4. Understanding • 5. Evaluating • 6. Resolve

  3. TYPES OF LISTENING • Appreciative • enjoyment • Empathic • Emotional support • Comprehensive • To understand • Critical • Evaluate • Acceptance/rejection

  4. POOR LISTENING • Not concentrating • Listening too hard • Jumping to conclusions • Focusing on delivery and personal appearance

  5. LISTENING PROBLEMS (rothwell) • Shift response • focus on you • focus on the other person • Competitive interrupting • one talks-other is quiet • Glazing over • no interest in the speaker/topic

  6. LISTENING PROBLEMS (cont.) • Pseudolistening • “okay” “Uh-huh” • Ambushing • look for weaknesses • Content-only • content only;not emotional element to communication

  7. LISTENING OBSTACLES [Skinner/Grice] • Physical distractions • Physiological distractions • Psychological distractions • Factual distractions • Semantic distractions

  8. BECOMING A BETTER LISTENER • Take listening seriously • Resist distractions • Concentrate • Do not prejudge • Focus • evidence • speech technique

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