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Developing a Competence Based Education Programme for Health Care Assistants: An example of Partnership Buckinghamshi

Buckinghamshire Hospitals NHS Trust. Integrated NHS Healthcare Trust3 acute hospital sites5 community hospitalsRange of specialitiesOver 5000 employeesOver 2000 nurses, midwives and HCA's. Buckinghamshire New University. Publicly funded UniversityTeaching led Approximately 10,000 studentsEducates Nurses for North-West London and beyondRanked 1st in London for Nurse Education (09/10)Reputation for partnership working.

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Developing a Competence Based Education Programme for Health Care Assistants: An example of Partnership Buckinghamshi

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    1. Developing a Competence Based Education Programme for Health Care Assistants: An example of Partnership – Buckinghamshire New University and Buckinghamshire Hospitals NHS Trust

    2. Buckinghamshire Hospitals NHS Trust Integrated NHS Healthcare Trust 3 acute hospital sites 5 community hospitals Range of specialities Over 5000 employees Over 2000 nurses, midwives and HCA’s

    3. Buckinghamshire New University Publicly funded University Teaching led Approximately 10,000 students Educates Nurses for North-West London and beyond Ranked 1st in London for Nurse Education (09/10) Reputation for partnership working

    4. Current provision at Trust Range of NVQ programmes Multiple units available Multiple external providers Differing levels of support Internally Externally Varying levels of competence

    5. Context for change Internal Drivers High turnover of staff in HCA roles Morale reported as low Low job satisfaction Disparity between HCA posts Growing wage bill External Drivers Move to graduate entry for nurses Proliferation of foundation degrees Reduction in JIF funding for bands 1-4 Economic down turn

    6. Reviewed Learning and Development Options NVQ Apprenticeship Internal programme BTEC QCF (Qualifications & Credit Framework)

    7. Reviewed Competency Frameworks Skills for Health/Care National Occupational Standards (NOS) Health Care Social Care NMC (Nursing & Midwifery Council) Essential Skills Cluster KSF (Knowledge & Skills Framework)

    8. Programme Development 1 Desire to streamline learning and development opportunities for HCA’s Increase opportunities for study Consistency of approach Increased support Relevant, work-based and practically driven Stepping stone into further or higher education Transportability of qualification

    9. Programme Development 2 Requirements of programme: Must be accredited Work-based Role related Utilised elements of: NVQ NMC QCF

    10. Open College Network Discussion with OCN regarding academic framework Accrediting body for new HCA framework Agreed to accredit Access Diploma Developed, led, and co-delivered by Trust staff Creates greater staff cohesion Less variability in provision

    11. Access Diploma to Healthcare Support Program includes: 10 taught study days Work-based workbooks E-learning Portfolio development Developing Separate Competency Workbooks Developing Pathways Acute Care - Maternity Children’s - Long-term conditions Community Care - End of life Care

    12. Healthcare delivery is increasingly complex and requires the right staff with the appropriate skills, attributes and knowledge, in the right place, at the right time, to ensure the highest standards of patient care and safety (Darzi, 2008)

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