5 Business Problems developing a Food Ordering App can save you from

1. Develop a Food Delivery App Presented by: Gojekclone.com

2. Introduction Online food ordering has become a norm in today’s time. It is not surprising to believe that on-demand food ordering apps have solved a big problem, that is, helping users order food quickly and get it delivered to their doorstep. Without leaving the comfort of their homes and offices, people can easily look through the digital menu of nearby restaurants on the app, select the item they want, and place an order. Along with delivering quick food to users, the on-demand app also solves a ton of other problems for businesses. No doubt, these mobile apps make it super easy for businesses to deliver an excellent customer experience. Thus, encouraging zillions of F&B businesses to shift to online platforms rather than sticking to traditional brick-and-mortar stores.

3. 1 2 3 4 5 Biggest Challenges Faced by Restaurants Unable to fulfill orders during peak business hours Difficulty in reaching out to more customers Fail to manage orders properly Get control of the customer data Access to accurate business reports and analysis

4. Challenge #1 Unable to fulfill orders during peak business hours Online food ordering has made it easy for restaurants to serve their customers effectively. During peak business hours, it gets chaotic for restaurants to serve the customers adequately, leaving them waiting at the table or in the queue for a long time. However, online food ordering mobile apps allow people to easily place orders, and restaurants can cook, pack, and get them ready for takeaway or delivery. Online ordering and delivery have helped restaurants to skip the hassles of taking down orders, cleaning tables, etc. since most people prefer ordering food online.

5. Challenge #2 Difficulty in reaching out to more customers Previously, it was difficult for restaurants to reach customers near and far. Either the restaurant has to spend considerably on outdoor advertising or convince customers to spread the good word about their food and service. However, with the advent of online food ordering and delivery apps, it has become more convenient for restaurants to market themselves. They can use the platform for advertising their new dishes, PROMO codes, special discounts, etc., attracting a lot of customer’s attention.

6. Challenge #3 Fail to manage orders properly By developing a food ordering system, restaurants can enhance customer service and relationships. Using the app admin panel, restaurant managers/owners can easily handle new orders, ongoing, and canceled orders. All of this can be managed and controlled from a single dashboard. On top of that, the food ordering system notifies every time there is a new order so that restaurants can quickly start preparing it. Also, the same system enables customers to track their orders in real-time and get instant updates on the app without calling the restaurant back and forth. Thus, unlike the conventional system, customer and order management becomes way easier with a mobile app solution.

7. Launching a mobile app for food ordering and delivery makes it convenient for F&B businesses to control customer data. Therefore, businesses can learn about their customers using these insights and create more effective strategies. They can also use the details to design marketing campaigns to convert “users” to loyal customers. In short, using customer data effectively can help businesses strategies better and work towards getting more orders, and ultimately, more profits. Challenge #4 Get control of the customer data For instance, businesses can learn about: • What do customers order often? • Which is the top-most restaurant in the region? • When do people place orders the most? • Which is the preferred mode of payment?

8. Challenge #5 Access to accurate business reports and analysis When restaurants did all calculations and generated reports manually, they were at a higher risk of making errors. And these errors usually lead to inaccurate findings. However, online food delivery apps and solutions provide the business owner with precise information about everything from profits to commissions earned, orders completed, etc. For instance, you as the app owner can keep tabs on the order fulfillment statistics, profits earned, commissions earned, how many new users signed up on the app, etc. Moreover, using the system, restaurant businesses can get a complete overview of their daily, weekly, and monthly earnings. Thus, using auto-generated reports, business owners can better optimize their services and increase their revenues.

9. 3 Online Food Business Trends to Keep an Eye Out For Filtering and search options Membership plans to avoid extra charges Multiple payment methods

10. Filtering and search options The app must enable users to apply filters in order to get the best search results within seconds. Allow your users to filter their options by • Price • Delivery time • Distance from the location • Top rated restaurants • Veg, non-veg, and vegan dishes • Discounts • No delivery charge

11. Membership plans to avoid extra charges People are all in for investing in purchasing membership plans on the application to avoid paying additional charges on every order. For example, Zomato, the Indian-origin food delivery app offers users to buy their membership plan and skip paying delivery charges and surge prices while ordering.

12. Multiple payment methods Thus, to enhance your online customer service and experience, you can offer your customers to pay using: Another trend that is taking the world by storm is the inclusion of multiple payment options. Well, offering customers several options to pay for the food order helps you deliver greater service. • In-app wallet • Credit/debit card • Cash on delivery • Pay later options

13. Finally, Online food ordering and delivery surely has a brighter future. The soon-to-be 1.4 trillion U.S. dollars industry is surely full of challenges but, now you know how to overcome them. Launching the on-demand app for your restaurant business will help you provide an excellent experience to your customers. Remember to consider looking at these trends before you get started with the app development process!

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