ITIL Process | ITIL Process Overview | ITIL Processes Explained | ITIL Training Video | Simplilearn
The ITIL Process provides a framework that describes the best practices for delivering IT services. How does it work? This video will shed light on that. In this presentation, we'll help you understand what is ITIL, why it's so important, and it's process a.k.a its Service Lifecycle. We'll also cover each of the different stages in the lifecycle in detail, like Service Strategy, Service Design, Service Transition, Service Transition, Continual Service Improvement. So, without further ado, let's jump right into learning about the ITIL Process! Below are the topics explained in this ITIL tutorial: 1. What is ITIL? 2. Why ITIL? 3. ITIL Service Lifecycle 4. Quiz What are the career benefits of this ITILu00ae 4 Certification? ITILu00ae certification is one of the primary requirements for professionals who want to learn and understand the fundamental concepts of ITIL frameworks to enhance the quality of IT Service Management. ITIL certified professionals can earn 40 per cent more than their non-certified peers. This ITIL certification is best suited for: - IT executives - IT architects - Business operation managers - IT audit managers - IT planners and consultants - Database administrators - ITSM trainers - Service delivery professionals - Quality analysts - Application management and development teams - IT managers and support managers What are the course objectives? ITILu00ae 4 is the latest release of the ITIL framework, designed to provide a more practical viewpoint to the ITIL lifecycle with best practices from other complementary platforms such as Agile, DevOps and Lean. The objective of this course is to provide a foundational level of understanding of the ITIL 4 framework, key elements, concepts and terminologies associated with ITIL service lifecycle, and how it has evolved to adopt modern technologies and operational processes. The course covers all necessary concepts in the service management framework to support candidates studying for the ITIL 4 Foundation Certification Exam. What skills will you learn? Upon completion of this ITIL Certification training you will learn: - Concepts, key principles and process models required to pass the ITIL 4 Foundation exam. - How ITIL principles can help an individual understand and apply IT service management in their organization. - How to improve customer experience and ITSM efficiency with the help of ITIL tools and techniques. - The purposes and key terms of 15 ITIL practices. - Industry best practices for deploying IT services.
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