Intelligent Automation CoE in a Box - EY India

1. Intelligent Automation CoE in a Box Driving automation at an industrial scale

2. To automate or not to automate is no longer a question. Automation is here and now, and organizations are at different stages of adoption. While we have seen organizations succeeding in their automation journey, many of them have not been able to sustain the momentum and achieve scale because of: Absence of guidelines for organizational risk, governance, controls and change management No central automation strategy Absence of clear roles and responsibilities, accountability and ownership Inadequate focus on benefits measurement Why have an Intelligent Automation Centre of Excellence (CoE)? Scaling up Intelligent Automation quickly is fundamental to delivering meaningful business impact. In order to achieve scale and agility and realize the benefits of automation, it has to be driven at an enterprise scale. An Intelligent Automation CoE can facilitate such a strategic and sustained automation program.

3. Intelligent Automation CoE in a Box EY’s “Intelligent Automation CoE in a Box” solution encapsulates toolkits, frameworks and all the elements essential for instituting and delivering a successful automation program. The solution can help businesses rapidly scale their robotics and automation initiatives. Elements Structure & Operating Model Set strategic direction and create the right structure to deliver the automation strategy Identify, define, deploy and manage automations through standards, guidelines and methodologies Implementation & Operations Measure and improve the automation program performance through business and operational metrics Governance & Reporting Empower people through skills and communication and increase adoption of automation Change Management & Communication Technology & Innovation Future-proof through sustained innovation and inculcate newer technologies, including ML and AI Enablement & Controls Achieve success by managing risks, compliance and security OCR Optical Character Recognition NLP Natural Language Processing NLG Natural Language Generation AI ML ArtificialIntelligence Machine Learning

4. Cross sector experience We have experience in deploying Intelligent Automation CoEs in sectors such as BFSI, telecom, CPG, auto, hi- tech and services. Large scale implementation Our deployed Intelligent Automation CoEs are now managing more than 1,000 bots. The EY Advantage Preparing for the future Our Intelligent Automation CoEs are being enabled to develop and run advanced automation technologies, such as OCR, NLP, NLG and ML. Comprehensive toolkit Our toolkit consists of up to 50 methodologies and frameworks essential for running an automation program. Experience Our Intelligent Automation CoEs have been deployed at 10+ clients globally Approach Understand client operationsand automation construct Understand Adapt Intelligent Automation CoE in a Box elements for the organization Adapt Deploy Intelligent Automation CoE methodologies and frameworks; train the stakeholders on CoE proceses Deploy

5. Case studies A leading American conglomerate We designed and rolled out a hub and spoke Intelligent Automation CoE to enable a multi-function RPA transformation. A global beverage company We developed a comprehensive RPA strategy and COE construct to help the global major embark on its Intelligent Automation journey A global telecom company We designed and set-up an Intelligent Automation CoE to help the telecom giant drive their automation program at an industrial scale EY Intelligent Automation Helpdesk If you would like to know how Intelligent Automation can create an impact on your business, please contact ask.automation@in.ey.com Visit ey.com/in/intelligentautomation to know more EY India Leadership Milan Sheth Partner & National Leader, Intelligent Automation Office: + 91 22 6192 0000 Email: Milan.Sheth@in.ey.com Mobile: + 91 98 2034 9132 Kamalanand Nithianandan Partner, Technology Sector Office: +91 80 4027 5000 Email: Kamalanand.N@in.ey.com Mobile: +91 9845 129 869 Vijay Shankar Partner, Intelligent Automation Office: +91 8067 275 076 Email: BVijay.Shankar@in.ey.com Mobile: +91 9900 344 228 Sandeep Parikh Chief Technology Lead, Intelligent Automation Office: +91 11 6671 8000 Email: Sandeep.Parikh@in.ey.com Mobile: +91 9899 966 262 Nikhil Sharma Partner, Technology Sector Office: +91 22 619 24710 Email: Nikhil.Sharma@in.ey.com Mobile: +91 9999 611 168

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