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Last Mile Delivery is the final phase of the delivery process or we can say that it is the last leg of this operation in which the goods are delivered to the customer's doorstep from the closest transportation hub. This is a journey of a product from a transportation hub to the doorstep of a consumer. The Last mile service is the most important delivery process and should be well managed by the logistic company.<br><br>https://www.cabtechnologies.com/the-new-luxury-the-last-mile-delivery/
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NewLuxury:TheLastMileDelivery LastMileDeliveryis thefinalphase ofthedeliveryprocessorwecansaythatitis thelastlegof this operationin whichthegoodsaredeliveredtothecustomer's doorstepfromtheclosest transportationhub.Thisisajourneyofaproductfromatransportationhubtothedoorstepofa consumer.TheLastmileserviceis themostimportantdeliveryprocessandshouldbewell managedbythelogisticcompany. ThemainmotiveofLastMileDelivery istoprovideacredibleexperience totheconsumers by deliveringthegoodsto theirdoorataspecifictimeandthis reduces thecompanycostatthe sametime. MostE-commercecompaniesgivetheirproduct orparcelstothird-party logisticcompaniesso that courier companies help them to deliver the goods on time to the doorstep of the consumers. Andthemostcrucialthingisthatchoosingtherightlogisticscompaniesisthemainfundamental ofasuccessfullastMiledelivery.CABTLogisticsisone ofthetrustworthyandwell-managed Indialogisticscompany.ItcomesamongthetopDeliverycompaniesinIndia.CABTLogistics doesthelastmileservicein E-commerce,Pharma,FMCG,andapparel. • Theprocessandthestepsinvolvedin LastMileDelivery- • RegistrationofOrder
The First and important step is the registration of the order which is entered into the system digitally. Requests and Orders are tracked by the both sender and the end consumer, who is monitoringhis/herparcelbythetrackingnumber. • Arrivalatthe transportationhub • Inthesecondstage, theparcel,theorderarrivesatthetransportationhubfromwheretheparcel isdispatchedandshippedtotheendconsumer.Thisis theimportantstageofthelastmile deliveryprocessasitwillaffectthedelivery time.Thedelivery companiestrytheirbestthat the parcelisdeliveredassoonaspossibletotheconsumer. • Allocationtodeliveryworkers • Inthisstep, thedeliveryordersareallocatedtothedeliverypartnerbasedontheroutesandthe customeraddresses withtherelevantinformation. • ScanningofOrders
Orders arescannedonaprioritybasisfordeliverytruck loading.Theseordersaretobescanned tokeeptherecordafter thattheywillbeloadedontothetruck. • FinalPhase Thisisthefinal stage ofLastMileDeliveryinwhichadeliverypartnerdeliverstheparceltothe doorstepoftheendconsumerthenthedeliverypartnerverifiesandconfirms thedeliveryby checkingthetrackinginformation. ChallengesfacedinLast MileDelivery • Slowdeliveryspeeds • Thedistancebetweenthetransportationhubandtheendconsumerisvarygreatlyindistance,as consumersarespreadseveral milesapart,and thedeliverypartnerhastodeliveronlyone ortwo ateachlocation.Whereasin urbanareas,thedroplocationsmaybeclosertogetherbutdueto hightrafficitcouldbedelayed. • LostofDeliveries
MostofthetimeDeliveriesfailduetopeoplearenotattheirhomesorthefinaldestination wheretheparcelhasto bedelivered.Andtheyfail deliveriesarequiteexpensive:energy,time, andresourcesarewasted. Whenthedeliveriesarrivelate,customerscomplain,ontheotherhand, whenthedeliverypartnerdeliverson time,theconsumerisbarelynotifiedwhichcreates frustration. • Returnsofparcel Reverselogisticsisadominantcontributortolast-miledelivery,asmostoftheproductsare returningespeciallyelectronics,books &apparel. • Ways ofresolvingthe Challenges • Changingtheroutestoreducethedeliverytime • Findingthesameroutetofindthedeliverylocationis thebiggestchallenge.Thelastmile solutionensuresagoodmargin,fastdeliveries,andagoodcustomerexperience.Andthis challengeisresolvedviaSMSalertsandlocationsthatbasedon trafficandweatherconditions will helpthedeliverypartnerdelivertheparcelas soonaspossible. • Improvementoftraceability • Thelastmiledeliverycompanieshaveraisedthepackagetraceabilitybyaddingthefeaturessuch as trackingdata &deliveryproof. • In-HouseDeliveryServices • Mostcompanieshavestarted sharingtheirtrucksfor in-housedelivery forreducinglast-mile deliverycosts.Fewbusinesseshavestartedwith theircompetitorsin thesamearea tocutcosts. BottomLine Thelastmiledeliverycanbechallengingifyoudonotresolvethechallenges.Errors inlast-mile deliverycancostyoumoreexperienceandevenlosethebetter customerexperience.CABT logistics canhelpyoutoresolveyourproblems andchallengesthatwillmakeyourdeliveries fasterandbettercustomerexperience.