Most Influential Leaders Shaping the Future of Logistics in 2024

VOL 01 I ISSUE 05 I 2024 Know-How! How Technology is Enabling Advancements in the Supply Chain and Logis?cs Sector? Most Influential Leaders Shaping the Future of Logistics in Most Influential Leaders Shaping the Future of Logistics in 2024 2024 Logic In Tech Top Ten Logis?cs Innova?ons Revamping the Industry Scott Fornia-Fleming President Aim Transportation Solutions Advantage: Scott Fornia-Fleming's Leadership Philosophy in Focus e Aim

Logistics Excellence Logistics Excellence is the silent Engine is the silent Engine Powering Global Powering Global Commerce Commerce Commerce Logistics Excellence is the silent Engine Powering Global

Defining the Fundamentals of Perfection Editor's Note Note Note Editor's Editor's I nnovation inherently involves uncertainty and creativity with a certain mindset that creates a difference not only in managing the precise operational process but also ensures that employees are working in a good work environment. Staunch leaders with a mindset to innovate adopt a continuous reflection—that is—these leadership charismas have an answer to their first question, a thought of their first idea, and the direction which leads to the successful execution of the project promptly. execution of the project instead of taking a conventional approach to achieving their shared goals. It is one of the essential traits of leaders who are constantly working under pressure; however, it evolves the process involved in the project execution. On the other hand, professional development and constant growth are the only ways for tech leaders to ensure that things won't get left behind in the fast- paced environment. These people constantly explore new methods to enhance and expand their business skills and their technological comprehension of how betterments can be leveraged to scale organizational progress to new heights of success. Moreover, when employees are actively involved in the project with an approach of giving their best and noticing new pieces of information that are potentially important for the project, the process goes like a radar, endlessly scanning the environment. With the rapid developments in the ever-evolving business arena, digitization is spreading its wings in a transformation that enables augmentation and agility. Comprehending this scenario, an aspect of a leader is that the person never shies away from experimenting with things to figure out the best possible path to achieving their goals. CIOLook embraces the journey of the establishments and the starlets that are driving exponential progress and augmenting the modern business arena by leveraging the emerging trends of technology in its latest edition, "Most Influential Leaders Shaping the Future of Logistics in 2024." Flip through the pages and indulge in the odyssey of excellence that is transforming the modern business world. Have a Delightful Read! Now, the advent of technology is providing ease of access to diverse applications, leading to prompt Anish Miller

C O V E R S T O R Y C 08 Advantage: Scott Fornia-Fleming's Leadership Philosophy in Focus O e Aim N T E A R T I C L E S Know-How! How Technology is Enabling Advancements in the Supply Chain and Logis?cs Sector? 18 N T 22 Logic In Tech Top Ten Logis?cs Innova?ons Revamping the Industry S

Pooja M Bansal Editor-in-Chief CONTENT FOLLOW US ON Deputy Editor Anish Miller www.facebook.com/ciolook www.twi?er.com/ciolook Managing Editor Katherine Debora WE ARE ALSO AVAILABLE ON DESIGN Visualizer Dave Bates Art & Design Director Davis Mar?n Associate Designer Jameson Carl CONTACT US ON Email info@ciolook.com For Subscrip?on www.ciolook.com Featured Person Company Name Brief SALES Adrian is responsible for DHL Supply Chain’s Solutions Design department servicing all market verticals including e- commerce, Automotive, Consumer, Life Sciences, Retail and Technology. Senior Sales Manager Wilson T., Hunter D. Adrian Kumar Chief Logistics Officer DHL Supply Chain dhl.com Customer Success Manager Collins J. Copyright © 2024 CIOLOOK, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK. Reprint rights remain solely with CIOLOOK. Sales Execu?vesTim, Smith Under Deflef's stewardship, Kuehne+Nagel invested heavily in technology and digitalisation capabilities as well as sustainable shipping services to create lasting value for its customers. Kuehne + Nagel kuehne-nagel.com Detlef Trefzger CEO TECHNICAL Technical Head Peter Hayden Technical Consultant Victor Collins Hans Vestberg is a Swedish businessman and CEO of Verizon Communications, where he has worked as executive vice president of the company's network and technology team. Hans Vestberg Chairman and CEO Verizon Wireless verizon.com SME-SMO Research Analyst Eric Smith SEO Execu?ve Alen Spencer Mr. Wiehoff is the retired Chairman and Chief Executive Officer of C.H. Robinson Worldwide, Inc., a multimodal transportation services and third-party logistics company. John Wiehoff CEO C.H. Robinson chrobinson.com sales@ciolook.com With a distinguished history of leadership, Scott's journey is more than a professional trajectory—it's exemplifying resilience and adaptability. January, 2024 Scott Fornia-Fleming President Aim Transportation Solution aimntls.com

S C O T T Advantage: Scott Fornia-Fleming's Leadership Philosophy in Focus “ “ e Aim Scott Fornia-Fleming President Aim Transportation Solutions As a leader, it's important for me to view our corporate objectives and what we're asking of our employees to reach those objectives, in tandem . I don't want employee concerns to fall on deaf ears, I want to understand exactly what they're going through so we can appropriately support them or adapt. COVER COVER COVER STORY STORY

S growth. With a distinguished history of leadership, Scott's journey is more than a professional trajectory—it's exemplifying resilience and adaptability. cott Fornia-Fleming, the President of Aim Transportation Solutions is a seasoned leader navigating the path of innovation and strategic Adaptability in Action Every Voice Matters Aim's commitment to innovation for enhanced safety and service. To actualize this vision, Aim boasts highly competent training and safety teams. For Scott, comparing corporate leadership to combat in Iraq is like 'apples and oranges.' He emphasizes, "I can't, in good faith, liken them." Scott finds value in all his experiences, especially his time in Iraq, shaping him as both a person and a leader. "I'm grateful for that.” Scott believes building a motivated team starts with "being truthful with yourself, being self-aware and being thoughtful of others." Recognizing the diversity each individual brings, Aim focuses on empowering team members. Scott emphasizes the importance of ensuring that "they're heard, that their ideas are being put into action and that they know they're making a positive impact." For Scott, team building is more than words on paper, it's about interacting and talking with people, being in the same room, fostering inclusivity and a sense of contribution. Everyone feels like they're part of something great and making significant contributions. Aim's proactive approach includes full-time and regional trainers, with diesel tech class sizes limited to eight ensuring focused education. Scott highlights, "We continually offer training opportunities, not only from our in-house training team but also from the vendors who provide our equipment." This comprehensive training extends to achieving ASE certification, aligning with high-standard criteria. Amidst the shifting tides of the transportation industry, akin to the dynamic waves on which Scott sailed during his Marine Corps service in Iraq. His commitment to duty and leadership forged a path that seamlessly transitioned from military service to the complexities of the business world. Scott's expertise extends beyond conventional boundaries, showcasing skills in Operations Management, Business Development and Strategic Management. Navigating the transportation industry requires adaptability and outside-the-box thinking. Scott credits the military for instilling the agility crucial for leading at Aim. Whether in the Marine Corps or at Aim, Scott's approach remains consistent. "I try to assess problems from every angle, ask the right questions and most importantly, trust my team." For him, it's about maintaining consistency, thinking about the big picture and asking, "How do we optimize each situation for our customers, employees and stakeholders?” Scott credits Aim's success to the willingness to invest in technologies, programs and people. In his words, this commitment is a 'major game-changer when it comes to service and safety,' positioning Aim as an industry leader dedicated to continuous improvement and excellence. In Scott's philosophy, treating everyone with respect and giving them a voice leads to collective success. At Aim Transportation Solutions, Scott's leadership is marked by a commitment to inclusivity, innovation and customer-centric solutions. His passion is reflected in the company's strategic initiatives—expanding geographic footprints, embracing new technologies and preparing for a future where the industry transforms before our eyes. Safety First, Tech Always In the world of transportation, Aim sees itself as a 'technology company working within the transportation vertical.' Scott emphasizes that while businesses can get trucks from anywhere, Aim's distinctiveness lies in the "value we add through technology, our people's support and adaptability.” Let's explore how experience, leadership and a forward- looking perspective converge to redefine the transportation landscape! Driven by Heritage Central to their approach is a robust in-house IT department. "Much of our software is built and maintained in-house," Scott explains, highlighting their commitment to tailoring solutions. It's not about one- size-fits-all—they "build what we need and what our customers need.” Scott is a legacy member of the transportation industry. His connection traces back to 1906 when his great- grandfather hauled luggage for the railroads and the rest is history. "Aim, as it exists today, was founded 40 years ago and grown by my father, Tom Fleming," Scott proudly states. His journey began at 16, sweeping shop floors and fueling trucks, embodying a hands-on approach. Their tech focus revolves around safety, making it the 'number one' priority. Aim's trucks boast highly sophisticated dash cameras that analyze and assist drivers, ensuring road safety and protecting customer investments. In Scott's words, "Technology and people are our differentiators, and that's where we focus our resources." Aim's strategy blends cutting-edge technology and human expertise setting them apart in the competitive landscape of transportation. Becoming a Marine became Scott's calling, a pivotal experience that bestowed upon him the invaluable gifts of trust and faith. "My time in the Marine Corps shaped me into a leader," he shares. In Iraq, Scott led his platoon, emphasizing the essence of small-unit leadership. "Each person putting their trust and faith in me pushed me to reciprocate that trust," he reflects. Scott believes in the power of trust, echoing the sentiment that has propelled his family through generations in the continually shifting landscape of transportation. Elevating Standards "As a leader in the industry, we believe we should be at the forefront of what's happening," asserts Scott, emphasizing

In both the Marine Corps and with Aim, I try to assess problems from every angle. I try to ask the right questions and most importantly, I trust my team. “ "In the end, if we treat everyone with respect, give everyone a voice and do what's right for Aim, everybody wins.” Beyond Contracts "At Aim, most of what we offer is contractual," Scott reveals, be it citing full-service leasing, preventative maintenance, ProShop, or Integrated Logistics. This approach provides a valuable advantage, as there's some predictability when going through the industry's natural ebbs and flows. “ Diversification is key, and Aim's customer base reflects this strategy. "We work with companies from all different industries—manufacturing, steel, food & beverage, product distribution, you name it." Scott highlights the significance of this diversity which acts as insulation from the cyclical lows of the industry. Aim's adaptability to various sectors ensures stability allowing them to navigate the unpredictable currents of the market. In Scott's words, the varied clientele serves as a shield against industry downturns securing Aim's position amongst its competitors in the sector. Aim Ahead of the Curve Scott emphasizes that in the industry it's not just about market demand and equipment availability. Acknowledging the transformative impact of technology and alternative fuel sources, Aim adopts a holistic approach to strategic planning. Scott highlights the crucial role of government regulations, emphasizing the need to consider all these factors from the 'highest vantage point.’ Aim's strategic agility finds its roots in robust partnerships with top equipment brands. Scott proudly states, "We have long-term partnerships with OEMs," underscoring the significance of these alliances in navigating the rapid change within the industry. The secret to Aim's success lies in a dual focus on external and internal tech. Scott affirms, "That's what keeps us ahead of the curve." This, coupled with the right talent, ensures Aim's proactive stance in the face of industry shifts. Guidance Beyond Business Scott, son of founder Tom Fleming, recognizes the

careers.““ doing so that if they have concerns, they aren't falling on deaf ears." Having climbed the company ladder, Scott's hands-on approach continues. He shares, "I've worked my way up through the company, experienced nearly every facet of our business." Yet, he remains actively engaged, "listening and helping when needed so I can genuinely understand what individuals go through daily.” We work hard to foster an environment where everyone, regardless of gender, race, religion, or sexual orientation, has an equal chance to succeed and advance their Creative Routes, Satisfied Customers During the recent driver shortage, Scott explains, "we had several customers with whom we had to get creative in their routes, lanes and distribution points." Aim's strength lies in creative solutions for customers and Scott proudly asserts, "Getting creative for our customers is what we do well.” Facing challenges head-on, Aim leveraged dynamic routing, altering start and end domiciles, and rerouting in areas with labor shortages. Scott highlights, "With our size and capabilities, along with our footprint, we were Aim adapts to current technologies, employing IRT devices (Idling Reduction Technology) to curb pollution during idle times and APUs (Auxiliary Power Units) to manage sleeper truck climate control. Scott emphasizes that maintenance is paramount, highlighting the commitment to optimal miles-per-gallon and efficient fuel usage. Aim's first-rate maintenance practices ensure trucks operate at peak efficiency aligning with the industry's sustainability goals while navigating the ongoing evolution of cleaner technologies. profound impact of familial guidance, stating, "First and foremost, my father has given me the opportunity to demonstrate my commitment to Aim and my ability to navigate the industry." Tom's mentorship and open ear stand as pillars to Scott's success. Yet, Scott acknowledges the broader support network within Aim. Figures like Terry Dimascio and Rick Fox are not just colleagues—they are pillars of Aim's success. Scott affirms, "They have played huge roles in Aim's success for decades," emphasizing the depth of relationships that extend beyond business. Scott values the assurance that "I can count on and talk to about any subject, whether business or personal." People Power In the service-oriented world of transportation, Scott emphasizes, "The transportation industry is a service industry and service industries are people industries." Recognizing every person's role, from those securing loads to handling invoices, Scott asserts, "Every single person in our organization is vital to our success.” Navigating Tomorrow's Roads "In our industry, we work with the tools available," states Scott, recognizing the evolving landscape. While zero- emission vehicles are on the horizon, Scott notes, "it's still a very young technology, undergoing a lot of change to get the world closer to net zero emissions.” As a leader, Scott believes in staying connected, stating, "It's important for me to know and understand what they're

Aim, everybody wins.““ Scott is particularly thrilled about technological advancements, expressing, "Expansions in our technology capabilities with the shifts in emission laws and regulations are what personally excite me the most." Aim embraces the challenges of the evolving industry positioning themselves as the ideal provider with a focus on equipment leasing. In the end, if we treat everyone with respect, give everyone a voice and do what's right for Scott anticipates the industry's transformation, stating, "Our industry is on pace to look vastly different than how we've seen it appear." Aim is poised to navigate these changes, with Scott affirming, "And you can bet Aim will be ready to take on whatever comes our way." As transportation experts, Aim's commitment is clear, "We're the transportation experts, so our customers can be the experts at what they do." The future holds both challenges and opportunities and Aim stands ready for the dynamic journey ahead. successfully able to move our drivers and trucks strategically." Aim's philosophy is clear, "We want everyone to have the same opportunity to grow and achieve their goals, and we're more than willing to make the investment no matter who they are." Scott states, "I firmly believe that our differences make us stronger, not weaker." Aim's commitment to equality and investment in every individual's growth underscores a workplace where differences are celebrated, fostering a culture of strength through diversity. Aim's adaptability, rooted in both size and strategic capabilities, allowed them to navigate the complexities of the recent driver shortage, showcasing their commitment to innovative problem-solving and customer satisfaction. Diverse Voices, Unified Strength Onward and Upward "We work hard to foster an environment where everyone, regardless of gender, race, religion, or sexual orientation, has an equal chance to succeed and advance their careers," asserts Scott, emphasizing Aim's commitment to inclusivity. The cornerstone of this approach is a dedication to continued education, training and support. "The future is incredibly bright and it excites me," declares Scott, brimming with enthusiasm for Aim's strategic growth. Aim's vision involves increasing our geographic footprint for leasing and rental divisions, exploring "new opportunities for our Integrated division with customers in new verticals," and expanding in existing sectors.

Know-How! How Technology is Enabling Advancements intheSupply Chainand Logistics Sector? T to identify potential issues and respond quickly to delays or disruptions, improving the overall efficiency of the supply chain. he impact of technology on the logistics and supply chain niche has been significant, revolutionizing the way businesses manage their supply chains and operate their logistics operations. Technology has enabled advancements in areas such as automation, real-time tracking, and predictive analytics, resulting in increased efficiency, lower costs, and improved customer experiences. Automation Technology is also enabling advancements in automation, allowing companies to automate many of the manual processes involved in the supply chain. For example, autonomous vehicles and drones can now be used to transport goods, reducing the need for human intervention and improving efficiency. In addition, robotic process automation (RPA) can be used to automate repetitive tasks, such as data entry, freeing up employees to focus on higher-value tasks. Technology is revolutionizing the supply chain and logistics sector, enabling advancements that were previously impossible. From real-time tracking of shipments to predictive analytics that help optimize routes and reduce costs, technology is changing the way goods and services are delivered around the world. In this article, we will explore how technology is enabling advancements in the supply chain and logistics sector. Technology has enabled the automation of many processes involved in the logistics and supply chain niche, such as picking and packing, inventory management, and shipping. This has resulted in improved speed and accuracy, lower costs, and reduced errors. Automated systems such as conveyor belts, automated guided vehicles (AGVs), and autonomous robots have made it possible to handle high volumes of goods with minimal human intervention. Real-time tracking of shipments One of the biggest advancements enabled by technology is the real-time tracking of shipments. With GPS-enabled devices and sensors, companies can now track their shipments in real time, giving them complete visibility into their supply chain. This allows companies 18 19 www.ciolook.com | January 2024 | www.ciolook.com | January 2024 |

Blockchain sensors, and RFID tags. This has resulted in improved visibility, allowing businesses to identify potential issues and respond quickly to delays or disruptions. Real-time tracking has also enabled more accurate forecasting and demand planning, resulting in better inventory management and reduced waste. Blockchain technology is also transforming the supply chain and logistics sector. By providing a secure, decentralized ledger, blockchain allows companies to track their shipments and transactions with greater transparency and accountability. This can help reduce fraud and improve trust among supply chain partners, ultimately improving the efficiency and effectiveness of the supply chain. Predictive analytics Advancements in technology have enabled predictive analytics to be used in the logistics and supply chain niche. By analyzing data from various sources, such as weather forecasts, traffic patterns, and historical sales data, predictive analytics can help businesses optimize their supply chain operations. This includes identifying the most efficient shipping routes, forecasting demand, and reducing the risk of stockouts. Blockchain technology has emerged as a potential game-changer in the logistics and supply chain niche. Blockchain can enable secure, transparent, and tamper- proof tracking of goods and transactions throughout the supply chain. This can help reduce fraud, improve traceability, and increase trust among supply chain partners. Blockchain can also improve the efficiency of international trade by reducing paperwork and speeding up customs clearance. Artificial intelligence (AI) Another key advancement enabled by technology is predictive analytics. By analyzing historical data and using machine learning algorithms, companies can now predict demand patterns and optimize routes to reduce costs and improve efficiency. This allows companies to make data-driven decisions and ensure that they are always operating at peak efficiency. Finally, artificial intelligence (AI) is also enabling advancements in the supply chain and logistics sector. By using AI-powered algorithms to analyze data, companies can identify patterns and trends that would be difficult for humans to detect. This can help improve forecasting accuracy, optimize routes, and reduce costs. In conclusion, technology has had a significant impact on the logistics and supply chain niche, enabling advancements in automation, real-time tracking, predictive analytics, blockchain, and AI. Businesses that adopt these technologies can improve efficiency, reduce costs, and provide better customer experiences, ultimately gaining a competitive advantage in the marketplace. As technology continues to evolve, we can expect to see even more advancements in the logistics and supply chain niche in the future. Technology enables significant advancements in the supply chain and logistics sector. Real-time tracking of shipments, predictive analytics, automation, blockchain, and artificial intelligence are all helping to improve the efficiency and effectiveness of the supply chain. As technology continues to evolve, we can expect to see even more advancements in the years to come. Advancements in AI have enabled businesses to use machine learning algorithms to analyze vast amounts of data and identify patterns and trends. This can help businesses optimize their supply chain operations, including identifying the most efficient shipping routes, forecasting demand, and reducing the risk of stockouts. AI can also be used to improve customer experiences by providing personalized recommendations and optimizing delivery times. Real-time tracking Technology has made it possible to track shipments and inventory in real-time using GPS-enabled devices, 20 www.ciolook.com | January 202 | 4

Logic In Tech Top TenLogistics Innovations Revamping the Industry T he logistics industry has been undergoing a significant transformation over the past decade, with the advent of new technologies and the emergence of innovative business models. These developments have made logistics faster, more efficient, and more cost-effective than ever before. In this article, we'll take a look at the top ten logistics innovations that are revamping the industry. Internet of Things (IoT) The Internet of Things (IoT) is transforming logistics by enabling real-time monitoring of shipments, inventory, and vehicles. IoT sensors can track the temperature, humidity, and other environmental factors that affect the quality and safety of goods in transit. This data can be used to optimize supply chain processes and prevent damage to products. Autonomous Vehicles Autonomous vehicles, including drones and self-driving trucks, are revolutionizing logistics by reducing delivery times, increasing efficiency, and improving safety. These vehicles can operate 24/7 and can deliver goods to remote areas that are difficult to access by traditional transportation methods. Artificial Intelligence (AI) Artificial Inefficiency and is being used in logistics to optimize route planning, improve supply chain efficiency, and predict demand. AI algorithms can analyze large volumes of data and provide real-time insights that can help logistics companies make better decisions. 22 23 www.ciolook.com | January 202 | 4 www.ciolook.com | January 2024 |

Blockchain products, reducing errors and improving productivity. Blockchain technology is being used in logistics to improve transparency, reduce fraud, and increase security. Blockchain can track the movement of goods from the point of origin to the final destination, providing an immutable record of every transaction along the way. Big data analytics is being used in logistics to analyze large volumes of data from multiple sources, including IoT sensors, supply chain partners, and social media. This data can be used to optimize logistics processes, improve customer service, and identify new business opportunities. Digital twins are virtual replicas of physical assets, such as warehouses, transportation systems, and equipment. Digital twins can be used to simulate logistics operations and test new processes and technologies before they are implemented in the real world. This can reduce costs and improve efficiency. Augmented Reality (AR) technology is being used in logistics to train workers on new processes and equipment. AR can provide workers with a virtual environment where they can learn by doing, improving their skills and reducing the risk of accidents and errors. Robotics Mobile Technologies Robotics technology is being used in logistics to automate tasks such as picking and packing, inventory management, and transportation. Robotic systems can operate 24/7 and can perform tasks with greater accuracy and speed than human workers. Mobile technologies such as smartphones and tablets are being used in logistics to enable real-time communication and collaboration between supply chain partners. Mobile apps can provide drivers and warehouse workers with real-time information about shipments and inventory, improving efficiency and reducing errors. Last mile delivery solutions are technologies and systems designed to optimize the delivery of packages to their final destination. This can include crowdsourcing, on-demand delivery, and autonomous delivery robots. Last-mile delivery solutions can improve delivery times, reduce costs, and increase customer satisfaction. Cloud Computing Cloud computing is being used in logistics to enable real-time collaboration and data sharing between supply chain partners. Cloud-based logistics platforms can provide a centralized system for managing inventory, orders, and shipments. 3D Printing 3D printing technology is being used in logistics to produce spare parts, prototypes, and customized products on demand. This can reduce lead times, lower inventory costs, and improve customer satisfaction. Micro-fulfillment centers are small, automated warehouses located close to urban areas. These centers can be used to fulfill online orders quickly and efficiently, reducing delivery times and costs. Micro- fulfillment centers can also help retailers to manage inventory more effectively and reduce the need for large, centralized warehouses. Predictive Analytics Predictive analytics is being used in logistics to forecast demand, optimize inventory levels, and improve delivery times. Predictive models can analyze historical data and identify patterns that can help logistics companies make more accurate forecasts. These are just a few of the many logistics innovations that are changing the industry. As logistics companies continue to embrace new technologies and business models, we can expect to see even more exciting developments in the years to come. These technologies are enabling logistics companies to operate more efficiently, reduce costs, and provide better service to customers. As the logistics industry continues to evolve, we can expect to see even more innovative technologies emerge that will further revolutionize the way goods are transported and delivered. Augmented Reality (AR) Augmented Reality (AR) technology is being used in logistics to improve warehouse efficiency and accuracy. AR systems can provide workers with real-time information about the location and quantity of 24 www.ciolook.com | January 202 | 4

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Most Influential Leaders Shaping the Future of Logistics in 2024

Most Influential Leaders Shaping the Future of Logistics in 2024

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