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Major Problems that NGOs face and How Salesforce's NPSP Solves them

This article has insights about the issues faced by NGOs and ways Salesforce nonprofit cloud helps to overcome them. Read more to streamline major processes in your NGO

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Major Problems that NGOs face and How Salesforce's NPSP Solves them

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  1. Major Problems that  NGOs face and How  Salesforce's NPSP Solves  them  Each NGO has their goal and impact they want to make in             the society but there are a lot of hurdles they have to             overcome. With the rapid development in technology, there         are a lot of companies that are helping NGOs to achieve             more with the help of technology.                                              One such company is Salesforce. Over the years, they have         understood the pain points of NGOs and made a dedicated         product for them named Salesforce Nonprofit Cloud. To                                         sales@crmjetty.com​

  2.   know more about this product, read our blog: ​Your Ultimate Guide to Salesforce Nonprofit Success Pack       (NPSP)                            In this article, we are going to talk about the problems           NGOs face and the ways Salesforce’s NPSP is the perfect           solution.                        Lack of Funds:  No matter how big the NGO is, most of them face this issue             either directly or indirectly. To execute any campaign,       giveaways, or plan an initiative require funds. The main         problem here is finding the source of funding. Constantly           seeking out people and         government bodies for donations becomes tedious and       time-consuming.                                                organizations     other   than     Solution:  Salesforce Cloud gets the donation management part         streamlined.        You can increase your online donations by creating online           forms named giving pages in Salesforce. It helps you with           one time as well as recurring donations from your           supporters. It is integrated with Google Analytics so it                                             sales@crmjetty.com​

  3.   becomes easy for your team members to keep track of your           donors.              Going one step further, you can also use the power of data           and understand the flow in which your donations were           made. You can also start an cemail campaign and add links             to giving pages so it becomes easy for your users to make           donations. Don’t worry about data duplication because with         the help of Salesforce’s Platform Data Integrity you can         eliminate duplicate contacts and avoid issues of spamming       your donor’s email ids.                                                                            Additionally, you can use all this data in your organization,           collaborate with your employees to brainstorm together in       different ways to aware more people and thus increase         funds.                                Chaos in Managing Programs:  With an everyday increase in the number of people, events,           and initiatives it becomes difficult to manage while scaling         your operations. Because as you grow, along with you, your         donor base, their records, and the amount of data grows as         well. Hence, it becomes difficult to manage all this         information in a secure way.                                                          sales@crmjetty.com​

  4.   Solution​: With the help of Salesforce NPSP’s program management           module you can easily manage complex and big programs         effortlessly. Your customer support staff can provide your       customers with support anytime and anywhere via chat,       voice mails, calls, messages, or social media platforms. This         allows you to scale your         one-on-one relationships with your donors as well as your     volunteers.                                                      operations     while     keeping         Lack of Volunteers:  Volunteers are an important part of any NGO. They are the         ones who work day and night to make any event successful.             But it is not always easy to get volunteers on-board as well               as manage each and every volunteer’s schedule.                                    Solution​: Volunteers volunteers, you can thank them for their devoted time, help         them find any volunteer opportunities matching their skill         set, and keep them engaged         opportunities. This way an NGO can easily on-board their         volunteers and keep them volunteers engaged.    for   Salesforce   app   helps       you   to   manage     volunteer                       by   posting         Difficulty in Managing Donors:  sales@crmjetty.com​

  5.   With a growing NGO, there is also an increase in your donor             base and managing all of them, along with hosting events           and fundraisers is tough.                        Solution​: Salesforce case management helps you to attend your     donors better. On the case manager home page you can           have detailed information about calls, incidents logged, and       necessary tasks. This will help you plan your entire day         ahead.                                              With donor/volunteer is stuck and with the help of knowledge       base, documentation and programs, you can help them       move forward. You can create case notes and save them as a           draft with some specific topic so you can finish it in near         future. In this module, it also becomes easy to search for           your donor/volunteer, assess their donations/volunteer     work, and understand its impact.    just   a   few   clicks   you     can     know       where               your                                                     Running an NGO has its own challenges but now with the           help of technology, we can come together to solve major           issues.                        Technology when used for good can change the       world.            sales@crmjetty.com​

  6.   With the help of Salesforce NPSP together we are changing           the world.            About Us:  CRMJetty is a hub of innovative customer relationship           solutions. Our tools ensure that you can render enhanced         interactions at each stage of your customer lifecycle. So, if           you are searching for the right technology partner to help           you deploy your Salesforce NPSP, then you are in the right         space. We have served in this industry for a decade and have             helped many NGOs deploy NPSP along with ​a good portal solution​. Get in touch with us and we’ll help you kick start           your journey towards making this world a better place.                                                                                                      Source:  https://www.crmjetty.com/blog/problems-ngos-face-salesforce- npsp-solution/  sales@crmjetty.com​

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