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Cloudshope Technologies IVR Service Provider

Interactive voice response is a system where a voice clip plays on a incoming call. There is no need of Agents to sit and talk. It is a software in which a pre recorded voice clip plays without connecting to an agent. A good IVR provide customer satisfaction.

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Cloudshope Technologies IVR Service Provider

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  1. Best IVR Service provider

  2. INTRODUCTION • Cloudshope Technologies provides many services like Bulk Voice Call, IVR, Whatsappbot, Auto Dialers, Bulk SMS, Missed Call services etc.IVR is the most used services in India and we are providing it with many features.

  3. Interactive Voice Response (IVR) Interactive voice response is a system where a voice clip plays on a incoming call. There is no need of Agents to sit and talk. It is a software in which a pre recorded voice clip plays without connecting to an agent. A good IVR provide customer satisfaction.

  4. What is CloudShope Interactive Voice Response (IVR)? We are India's leading cloud telephony service provider in Delhi NCR. Our aim is to automate voice communication of every type and size of the business by switching it from a traditional system to cloud telephony system.

  5. Features of IVR • Office Hour/ Non-office hour – There is a feature which helps to set a different flow in an office hour and non office hour. • Survey-A series of questionnaire can be conducted among the customers to collect data. • Email-A series of questionnaire can be conducted among the customers to collect data. • Sticky Agent-Whenever a customer call backs, it will connect to the same agent.

  6. USPs of IVR • Auto Reply Whatsapp- This feature provide auto reply whatsapp after the IVR call. This is a unique feature provided by us. • Auto Reply CTC- This is a unique feature which helps if a call is missed then the call will connect after some time, which can be mentioned by agent. • Notifications- This feature helps to get admin notified about all the IVR calls that comes to agents.

  7. More Features of IVR • AI Integration • Google, Amazon, IBM AI Integration • Agent can see customer number on incoming call • CRM/Third Part Integration • Quick Customization Possible • Chat Bot Integration • Free Lead Management System • Marketing Automation Integration

  8. Thank You:- • Phone No:- 1800-313-8282 / 90278-90278 • Email:- info@cloudshope.com support@cloudshope.com

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