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Cloudshope,Top Voice and Call Center Services in India.

Bulk voice call is au00a0 solution, where you can Just record the voice message, upload the mobile or landline numbers to be called and click submit. Voice calls with the pre-recorded message will be sent to the entire list. You can call lacs of your customers by just pressing a button from your online panel.u00a0<br>

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Cloudshope,Top Voice and Call Center Services in India.

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  1. Top Voice and Call Center Services in India

  2. Bulk Voice Call Bulk voice call is a  solution, where you can Just record the voice message, upload the mobile or landline numbers to be called and click submit. Voice calls with the pre-recorded message will be sent to the entire list. You can call lacs of your customers by just pressing a button from your online panel. 

  3. Features- Call Back Feature  Voice call API Schedule and Reschedule Feature Wait for Voice

  4.  IVR AN IVR is a technology design that takes user input via mobile keypad and generates an interactive pre-recorded response to it. It gives the user the comfort of 1-1 interaction with no wait time. It makes your customer care number available 24X7 where the computer is always ready to greet your customers and transfer the call to you in your working hours.

  5. Features Office Hour/ Non-office hour Survey Email Sticky Agent Agent SMS Admin SMS Auto reply SMS

  6. DIALER MANUAL DIALER:-  Manual Dialer is a service where your agents can call with masked number so that customers will not be able to view their actual number, and in manual dialer CRM popup will helpful your agent to get details about customers and get proper call recordings & for that you can use our outbound call APP *Troop Tracker* that is also available in the playstore.

  7. PREVIEW DIALER In preview dialer agent’s permission is needed before placing the call to a person. With a preview dialer at the end of a call your agents are able to see the next call on the list. It is over to them when to make the call and they may also be suitable to skip to the coming name on the list. It can be ideal for more complex sales where a bit of exploration is required between calls to increase the chances of success.In the preview dialer, pre & post pop is available for the CRM form.

  8. SEQUENTIAL DIALER Sequential Dialer is one of the best Auto Dialer Solution, if you have data in bulk Quantity. You just need to upload the data as a campaign then Agent needs to simply call on a particular number whether he wants to login through Desktop or Mobile. Calls will start connecting one after the other automatically..

  9. PREDICTIVE DIALER In predictive dialer, multiple numbers are dialed per agent and only connected calls are redirected to the agents. All the calls are recorded for tracking purposes. Predictive Dialer automatically dials the number from the list uploaded by you and transfers the call to the agent once the connection is established with the customer. Hence it ignores transferring busy, switched off, etc. calls to agents.

  10. THANK YOU! Stay In Touch CloudShope Technologies Pvt. Ltd.11th Floor, 1141-1142 iThum Tower B,Sector-62 Noida, Uttar Pradesh 201301, INDIA info@cloudshope.com 9027890278 1800-313-8282

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