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In the ever-evolving hospitality landscape, prioritizing guest loyalty is crucial. While attracting new customers is important, retaining them is what really drives long-term success. Hotels need to pay attention to a range of measures that tell them how guests feel and whether they're likely to come back. ProMiller, a leading hotel management agency, has explored these metrics to see how they affect guest loyalty. Click on the link below to read the blog.<br>https://www.promiller.in/post/how-to-measure-guest-loyalty-key-metrics-by-hotel-management-agencies<br><br>
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