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Omnichannel Customer Interaction Platform

Simplifying Customer Support with Advanced Helpdesk Capabilities<br><br>u2022tTicketing Features & SLA Management <br>u2022tQuick Deployment. Dynamic APIs for database, CRM & Payment Gateway<br>u2022tMultiple Hosting Modes: On Premise or Cloud <br>u2022tLogical Process Customization: Ticket Fields, Workflows <br>u2022tMulti-lingual UI support<br>u2022tPre-defined Rules: Trigger Notifications, Escalations<br>u2022tQuick Deployment. Dynamic APIs for database, CRM & Payment Gateway <br>u2022tCollaborate with external teams on issues on same platform<br>u2022tOmnichannel: Email, Voice, Chat, Social Media & Messengers Integration<br>u2022tInbuilt Knowledgebase<br>u2022tReal

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Omnichannel Customer Interaction Platform

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  1. s n o i t c a r e t n 300+Customers|12+Business Verticals|15+Countries|2 www.agami-tech.com I y l i a D M OmnichannelCustomerInteractionPlatform Navigational Informational ConversationalChatbots In-built NLP Capabilities Intelligent IVR Outbound Dialer Inbound Call Center Solution Unified Communication Platform Real-time Reporting & Analytics Quality Management Surveys& Feedback CRMDesigner REC Integrated Recording Dynamic API &Customised Integrations Cloud, On-Premise& HybridDeployment Multi-lingual UISupport MobileApp Simplifying Customer Support with AdvancedHelpdeskCapabilities QuickDeploymen.Dynamic APIs for database, CRM & PaymentGateway LogicalProcessCustomisation: TicketFields, Workflows Multiple Hosting Modes:OnPremise orCloud TicketingFeatures& SLAManagement Multi-lingual UIsupport QuickDeployment. DynamicAPIsfordatabase, CRM &PaymentGateway Omnichannel: Email, Voice,Chat,SocialMedia &MessengersIntegration Collaborate with externalteamson issuesonsameplatform Inbuilt Knowledgebase Pre-defined Rules : TriggerNotifications, Escalations AI&NLP: Auto-assign & auto-replytoissues IntegratedMobileApp: Workfromanywhere RealtimeAnalytics &Reporting CustomerPortal Customisation 1:1Onboarding& ProcessCustomisation PRE-INTEGRATEDWITH WhatsApp ForBusiness +919152987827 marketing@intalk.io

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