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The Destination Management Handbook John Dent, South West Tourism Paul Jeffries, Tourism South East Anthony Climpson, TM

The Destination Management Handbook John Dent, South West Tourism Paul Jeffries, Tourism South East Anthony Climpson, TMI TMI Annual Seminar, Eastbourne 2003. Destination Management Handbook - Work to Date. Originally a ‘Green’ Toolkit for Local Authorities Delivers ‘Time for Action’ actions

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The Destination Management Handbook John Dent, South West Tourism Paul Jeffries, Tourism South East Anthony Climpson, TM

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  1. The Destination Management HandbookJohn Dent, South West TourismPaul Jeffries, Tourism South EastAnthony Climpson, TMITMI Annual Seminar, Eastbourne 2003

  2. Destination Management Handbook - Work to Date • Originally a ‘Green’ Toolkit for Local Authorities • Delivers ‘Time for Action’ actions • Aim to create a mainstream sustainability approach • TMI / ETC Partnership • Launched March 2003 by Kim Howells TMI Annual Seminar, Eastbourne, 8/10/03

  3. Destination Management Handbook (a sustainable approach) • Explains & promotes destination management • Resource manual & tool kit • Contains many case studies & contacts • Promotes the VICE approach for tourism • Creates a national framework TMI Annual Seminar, Eastbourne, 8/10/03

  4. Destination Management Handbook - Content • Four Stage Process: • 1. Destination Audit: • Economic Impact • Visitor Satisfaction • Community Attitudes • Carrying Capacities TMI Annual Seminar, Eastbourne, 8/10/03

  5. Destination Management Handbook - Content • 2. Destination Planning: • Co-ordination within LAs • Partnerships • Land Use Planning • Visitor Management TMI Annual Seminar, Eastbourne, 8/10/03

  6. Destination Management Handbook - Content • 3. Destination Development: • Quality, Training • Local Distinctiveness • E-business • Accessibility, Transport • Biodiversity, Waste, Payback • Sustainability Awards • Marketing TMI Annual Seminar, Eastbourne, 8/10/03

  7. Destination Management Handbook - Content • Monitoring and Evaluation: • Benchmarking • Best Value TMI Annual Seminar, Eastbourne, 8/10/03

  8. The handbook helps you: • Better understand & manage your destination • Conceive, create & deliver your strategy • Better understand & engage your stakeholders • Monitor your performance • Start it all over again! TMI Annual Seminar, Eastbourne, 8/10/03

  9. The VICE Model TMI Annual Seminar, Eastbourne, 8/10/03

  10. The VICE approach • welcomes, involves & satisfies Visitors • achieves a high quality & profitable Industry • engages & benefits host Communities • protects, reflects & enhances the local Environment TMI Annual Seminar, Eastbourne, 8/10/03

  11. LOCAL SUB REGIONAL TMI Annual Seminar, Eastbourne, 8/10/03

  12. The handbook’s Future • One stop reference & link to all existing UK sustainable tourism development guidance/good practice • To be the collective resource for continuous professional development in tourism management • Continue to collect and publish examples of good practice/case studies • Develop new sections on marketing, ICT, TIC’s and regional issues TMI Annual Seminar, Eastbourne, 8/10/03

  13. The handbook’s Future (continued) • Develop an online support training package with educationalists • Link with the National Best Value Tourism Group to develop destination sustainability indicators • To provide a national framework for all destination management outputs • Help deliver new relationships between all destination, sub regional, regional & national stakeholders to provide a sustainable approach to all tourism in the UK. TMI Annual Seminar, Eastbourne, 8/10/03

  14. Key Issues for Today • What do you think of the Handbook? • How can we further develop the content? • Role of TMI / Regions to develop and deliver the Handbook? • How do we resource further development? TMI Annual Seminar, Eastbourne, 8/10/03

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