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CREATING YOUR FUTURE … .

CREATING YOUR FUTURE … . 10 Key Actions For Making Your Career Dreams A Reality! Brenda K. Helps - Miraval Resorts Lori W. Hutchinson - Hutchinson Consulting. Lori W. Hutchinson. Lori W. Hutchinson. Bank Teller - Fast Food Counter – Restaurant Hostess

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CREATING YOUR FUTURE … .

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  1. CREATING YOUR FUTURE…. 10 Key Actions For Making Your Career Dreams A Reality! Brenda K. Helps - Miraval Resorts Lori W. Hutchinson - Hutchinson Consulting

  2. Lori W. Hutchinson

  3. Lori W. Hutchinson Bank Teller - Fast Food Counter – Restaurant Hostess Food Server - Sorority Personnel Chair Cook/Social Worker – Recreation Supervisor Personnel Agency Receptionist & Recruiter Hotel Sales Tour & Travel Coordinator Hotel General Manager’s Secretary Personnel Asst – Stanford Court Hotel (3 years) Dir. of HR – Campton Place Hotel (4 years) Dir. of HR Sonoma Mission Inn & Spa (8 years) Founder Hutchinson Consulting (16 years) ISPA Board Member (2 years)

  4. Hutchinson Consulting Hospitality Management Recruiting Since 1993 www.hutchinsonconsulting.com Bette Kolstad Lori Hutchinson Bill Hutchinson Your Most Important Assets……Are People. Jane Schneider Jose Luciano Julie Ambrosini

  5. Brenda K. Helps

  6. Brenda K. Helps Waitress/Lead Server/Trainer (4 years) Hotel Management Trainee/Assistant Front Office Manager (3 years) Training Manager (2 years) Corp. Training Director (3 years) HR Task Force/HR Director (4 years) Corp. HR Director (2 years) VP of HR (7 years)

  7. Miraval Miraval, based in Tucson, AZ, is a destination lifestyle resort concept which originated in 1996. Miraval is centered around a “life in balance” philosophy, which works to improve quality of life on a physical, mental and spiritual level. Miraval’s pioneering approach has helped to define the destination spa industry and has led to top rankings for seven years running.

  8. Career Development Conversation • Own Your Career & Reach YOUR Potential • 5 P’s of Career Development* • Person • Perspective • Place • Possibilities • Plan • 10 Action Steps • Questions & Answers * Adapted from Career Systems Int’l

  9. Handouts on ISPA’s Website American Psychological Association – What Makes us Happy at Work (or not) Career Planning Assessment Hotelier’s Assessment Powerful Questions to ask at a Job Interview Your Resume – Tips & Sample Resume

  10. Own Your Career Journey Life is too short- Dream! Own! Reaching your potential Five minutes per day- 1% of your time Your birthday- Journaling Bucket List & Eulogy Adaptability & Strategy

  11. Today’s Employment Environment • The “New” Normal • Simplification • Cross-Functionalism • Better, Not Bigger!

  12. Person – Who Am I? • Values • Interests • Personality • Skills

  13. Know Yourself To Grow Yourself • What do I want to do? • What do I do really well? • What holds my attention? • What’s my most effective work style and am I able to express it? • What are my values around work and do they align with what I’m doing? • What gives me the most satisfaction and do I experience it regularly? • Am I happy, engaged and motivated at work right now?

  14. Your Performance Personality* • Reader vs. Listener? • Learning Style? • Decision Maker or Advisor? • Pressured or Predictable? * Adapted from Peter Drucker

  15. The 12 Skills Most Employers Seek* • Strong Communication Abilities • Honesty/Integrity • Excellent Teamwork Skills • Strong Work Ethic • Basic Analytical Skills • Flexibility/Adaptability • Professional Interpersonal Skills • Strongly motivated and takes Initiative • Basic Computer Knowledge • Detail Oriented • Strong Organizational Skills • Good Leadership Abilities *As Identified by the National Association of Colleges & Employers www.naceweb.org

  16. The Passion Principle Career effectiveness and success is directly linked to the level of enjoyment one experiences at work.

  17. Person – Who Am I? Resources: Self-Assessments • DiSC Profile • Kiersey Temperment Sorter • Meyers-Briggs Type Indicator • iMapMyCareer • Strengthsfinder 2.0 • Caliper Personality Assessment • Invest In Your Values • Career Leverage Inventory • Emotional Intelligence Quotient (EIQ)

  18. Person – Who Am I? Resources: Websites • www.careersystemsinternational.com • www.iMapMyCareer.com • www.kiersey.com • www.meyersbriggsreports.com • www.caliperonline.com • www.learningfromexperience.com • www.upmo.com • www.experienceispa.com • www.mindtools.com • www.mydiscprofile.com • www.businessballs.com • www.authentichappiness.sas.upenn.edu • www.myskillsprofile.com

  19. Person – Who Am I? Resources: Books • Now Discover Your Strengths • A Life at Work • Callings: Finding and Following an Authentic Life • Taking Charge of Your Career Direction • Go Put Your Strengths To Work • The One Thing You Need to Know • Blink: The Power of Thinking Without Thinking • True North: Discover Your Authentic Leadership • Finding your Own North Star • The Art of Possibility: Transforming Professional and Personal Life • What Color is Your Parachute?

  20. Perspective – How Do Others See Me? • Supervisors • People You Manage • Interfaces • Co-Workers

  21. The Importance Of Perspective • Enhance skills • Change performance habits • Emphasize strengths • Improve relationships • Apply focus to develop in areas of weakness

  22. A Quick 360 • What do you see as my strongest capabilities? • What areas do you see as my greatest opportunities to improve? • What are the 3 skills, achievements, attributes or areas of knowledge that you feel will be most critical in my future success? • What is my reputation? What do you and others say about me when I’m not around?

  23. Personal Branding Personal branding is a strategy for managing your career by clarifying and communicating what makes you different and special.

  24. Why Your Personal Brand Matters • Everyone has a brand, a reputation … whether you know it or not • 10 Adjectives to describe your brand • Be an influencer- set yourself apart • The Spa world is SMALL!

  25. Personal Branding Examples • Wyatt Webb • Big Al “The Motivator”

  26. 3 Steps to Personal Branding • Determine your own unique value proposition • Draft a Personal Brand Statement • Communicate in compelling ways

  27. Your Resume/CV • Format and style • Summary of company facts • Highlight results & accomplishments • Details, details, details!

  28. ISPA’S 2009 Industry Update

  29. How Jobs Are Obtained* • 5%- Print/Internet Ads • 24%- Direct Inquiries • 23%- Recruiters/Agencies • 48%- Word-of-Mouth * Source: US Department of Labor

  30. Build Your Brand by Building Your Network • Speak • Participate • Organize • Publish • Volunteer

  31. Perspective – How Do Others See Me? Resources: • The Brand Called You (article by Tom Peters in Fast Company, 1997) • 360 Reach (personal brand assessment) • www.reachcc.com

  32. Place- What Do I Need To Know About The Work Environment? Corporate Culture is the total sum of the values, customs, traditions and meanings that make a company unique*: • Your Personal Culture • Values, Behavioral Norms & Customs • Working Atmosphere • Organizational Structure * Source: Wikipedia

  33. Does My Work Environment Align With My Goals and Who I Am? • Realistic • Creative • Social • Enterprising • Conventional

  34. Should I Stay or Should I Go Now: How Engaged Am I In My Current Role? • Do I know what’s expected of me at work? • Do I have the materials and equipment I need to do my work right? • Do I have the opportunity to do what I do best at work every day? • In the last seven days, have I received recognition or praise for doing good work? • Does my supervisor, or someone at work, seem to care about me as a person? • Is there someone at work who encourages my development? • At work, do my opinions seem to count? • Does the mission/purpose of my company make me feel my job is important? • Are my fellow employees committed to doing quality work? • Do I have a best friend at work? • In the last six months, has someone at work talked to me about my progress? • In the last year, have I had opportunities at work to learn and grow? * Source: Gallup Q12 Employee Engagement Survey

  35. Possibilities – What Are My Options? • Vertical: --Seeking promotion and more responsibility on my current path • Lateral: • Moving to new duties and areas of responsibility, but on the same level • Fulfillment: • Enhancing present skills and duties by adding new challenges and creative outlets • Realignment: • Starting over or returning to a position with less status • Exploratory: • Testing the waters by taking on temporary assignments or projects • Relocation: • Looking outside of the organization for a better career fit or schooling

  36. Spa Business Trends • Casinos • Medical Tourism • Hospital • Residential • Green • Cruise Ships, Airports, Trains, & Planes • Outdoor Recreation Spots (upscale camps)

  37. Plan- How Can I Achieve My Goals? • Alliances • Training • Education & Development • Obstacles, Advantages & Risks

  38. 10 Key Action Steps • Take initiative to know yourself well • Build strategic alliances & foster relationships • Leverage networking opportunities • Participate & maximize ISPA’s resources • Be a life long learner • Be distinctively different in your present position • Leave your comfort zone and challenge yourself • Select a role model to emulate • Be informed- research industry news & trends • Create binder of accomplishments

  39. Questions & Answers

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