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Sales Training for ADT-monitored Home Security Only through Security Choice

Why Do People Want Home Security?. Peace of MindDirect link to Police, Fire and Medical EmergenciesPolice: 3 layers of protection

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Sales Training for ADT-monitored Home Security Only through Security Choice

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    1. Sales Training for ADT-monitored Home Security Only through Security Choice

    2. Why Do People Want Home Security? Peace of Mind Direct link to Police, Fire and Medical Emergencies Police: 3 layers of protection – deterrent from the street (ADT yard sign), alarm siren in the house, and monitoring to help you get help fast Fire: fire alarm goes off/Fire Department is immediately notified – even when you are not home Medical Emergencies: panic button on keypad/EMS dispatched immediately Concern for the safety and well-being of their family Deterrent to robbery and home invasion Reassurance Security 24 hours a day No worries while you’re away Can save you up to 20% on your Homeowner’s insurance

    3. Important Statistics Most burglaries occur between 10 am and 3 pm (after most people leave for work and before the kids get home from school) – Source: FBI Homes without security systems are about 3 times more likely to be broken into than homes with security systems – Source: FBI Police believe alarms deter 90% of burglary attempts – Source: STAT Resources A burglary in the U.S. occurs over 8 seconds – Source: ADT One out of every five homes will experience a burglary, fire, or carbon monoxide poisoning within the next six years – Source: U.S. Department of Justice

    4. How Monitoring Works

    5. ADT Benefits #1 home security company in America Protects over 6 million homes and families Theft Protection Guarantee: ADT is so confident in their home security that in the event of a burglary, ADT will pay up to $500 of your home insurance deductible.

    6. How Does ADT Stack Up?

    7. Receive a complete Home Security System valued at over $800 for FREE, with a $99 installation charge: Wireless Home Security System includes: Wireless System Premium Touchpad Control Panel Advanced Motion Detector Window/Door Contacts High-decibel siren Keychain Remote Battery backup power Yard sign & Decals ADT Offer – Only through Security Choice

    8. Packages – Only through Security Choice Basic Package

    9. How You Can Make More Money Refer your DIRECTV customers to ADT Home Security You get paid $125 per activated lead sale & $50 per activated referral sale* 2 ways to Sell: Call in a lead to a Security Choice sales agent Give your DTV customers folders and/or handouts *Effective 7-01-2007

    10. Lead Program = $125 When you are installing the DIRECTV system, find out if the customer has a Home Security System. If they don’t, find out if they would be interested in an ADT-monitored home security system. If customer is interested, CALL: 866-550-5083 -OR- phone number on ADT sticker Give the Security Choice agent your SALES ID number Either: Let the agent speak with the customer to make the sale. If customer cannot speak at this time, give the agent the customer’s contact information and we’ll call them to make the sale Include the customer’s name, phone number, and zip code

    11. Referral Program = $50 Customer Information Guide Folder Write your Sales ID on the front of the folder and on every coupon inside the folder Leave the folder behind at every installation with the customer’s paperwork inside Brochure acts as a silent sales person - it tells the customer that we offer ADT When a customer orders and the Home Security System gets installed – you get paid $50!

    12. Lead & Referral Program Benefits Make $125 for each activated lead sale. Make $50 for each activated referral sale. Track your activated sales online at www.mystarrewards.com You can view your lead & referral order, order date, install date and activation date.

    13. Log on to track your Sales Check your sales at www.mystarrewards.com Sign in using your SALES ID number Password is star in all lowercase ADT Training Power point on ADT Home Security & How the ADT Program works for you! Current ADT Offer Print off handout Write your Sales ID on the handout Distribute to potential customers When customer orders and gets installed – YOU GET $50 Additional features of the website Learn about current contests in addition to the commissions Stay up-to-date with current Security Choice offers and promotions If you have any questions, feel free to Contact Us via website or call the Tech Hotline 866-591-9888

    14. Ideas to Help You Sell ADT Look for houses without home security yard signs. Intro Statements: “Are you familiar with ADT home security?” “Would you be interested in learning more about how an ADT-monitored home security system can help protect your home?” “Did you know you can get a complete ADT-monitored home security system worth over $800 for FREE with a $99 installation charge?” “A home security expert can discuss your options and answer all of your questions…”

    15. FAQs – Home Security What are the benefits of a wireless system? Wireless systems are great because there is no need to drill holes in your walls, run wires or be restricted to where components can be placed. In addition, with wireless systems, it’s easy to move components or even add components without damaging your homes walls. What is 2-Way Voice? 2-Way Voice is a convenient, hands free feature that allows you to communicate directly with an ADT Dispatcher from anywhere in your home. The control panel acts like an intercom over which an ADT Dispatcher will verify an emergency in your home and ask you for your password code. The microphone in your control panel is so strong that it can pick up a normal talking voice from over 75 feet away, so you can communicate with a dispatcher even if even if you're injured and can't make it to the control panel. It is like OnStar for your home. If I lose electric power, will my alarm system still work? Yes. In case of a power loss, the back-up battery will activate to maintain your alarm protection for several hours. In the event your battery is low, a low-battery signal will be sent to your Customer Monitoring Center so you can be notified. Why is professional installation important? Having a security professional install your ADT monitored system is important because you get the benefit of having a trained professional analyze your home to make sure your system components are optimally located. The initial telephone connection can be difficult and you absolutely want to have this critical task done right to make sure your home is monitored properly.

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