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Microsoft Dynamics 365 Integration CTI 360 enables integration between telephone systems (TAPI Interface, OCS, Lync, Skype) and Microsoft Dynamics CRM, detects incoming messages or calls (displays callers name/number), automatically produces activities for incoming and outgoing calls, displays customized call information, and more. Explore a wide range opportunities of Vtiger CRM integrated with KAZOO telephony solution. For Skype for Business presence, Microsoft Dynamics http://searchnetworking.techtarget.com/definition/CTI 365 (online) users must have added to their web browsers trusted sites list in Internet options in Internet Explorer. Inspect the Test Connection… and supply