Business Operations Department and Comptroller (PERS 5)

1. Business Operations Department and Comptroller (PERS 5) CAPTAIN BRIAN WENGER ACNPC MR. MIKE HIGGS DEPUTY ACNPC

2. Why am I talking to you? • To let you know what we do… • Hire people…staffing, labor relations, time & attendance • Manage money and travel accounts • Order supplies and services…purchase card program • Manage facilities…phones, furniture, equipment • Provide IT services • Provide training…see the website! • Who we do it for… • NPC, Bupers Millington, PMO, and N135 • How we do it…the PERS 5 Team • How are we performing

3. Mission and Vision Mission Provide timely, high quality, and cost effective business and technical services for BPM/NPC Shared Services Concept Vision Be the Service Provider of Choice! What We Do 3

4. Pers 5 Briefers 4

5. NPC Organizational Construct RDML Shoemaker Mr. Jim Tanner CAPT Wenger CAPT Smith CAPT Falardeau Who We Are

6. Functional Organizational Chart Business Operations and Comptroller Department PERS 5 CAPT Wenger Mr.Mike Higgs Information Technology PERS 54 Mr. Doug Burgess Human Resources Services PERS 51 Mrs. Jennifer Blevins Command Support Services PERS 53 Mr. Steve Veach Financial Management PERS 52 Mrs. Linda Allen Business Analysis PERS 55 Mr. Mark Gill • Analyze manpower requirements and organizational structure • Perform position management reviews • Coordinate POM/PR manpower submissions • Performance awards management oversight • Staffing/manning services • MSO • Perf. Measurement • Provide PM • expertise. • Document Business • Processes • Continuous Process • Improvement (CPI) • Develop/Assist in • BCA documentation • NMCI Support Services • Provide IT support services for EMPRS & BOL • BOL Help Desk • IT programming • Integrated logistics & supply activities • Security • Training • Printing & Publications • Safety • Government Purchase Card • Appropriated fund managers • Prepare, justify and defend annual budgets • Support PMs with program execution • GTC Program • DTS Program Combination of the Standard N1, N4, N6, N7, N8 into one mighty fine organization! 6

7. PERS 5 Briefers 7

8. Composition of PERS 5 Workforce • One of the highest number of civilian employees and contractor support • Very stable workforce • Manning levels comparable to the command Who We Are

9. PERS 5 Top Level Metrics Customer Financial 51 HR Walk-In Customers 53 VTC Usage Rate 53 Facility Requests Processed In-House 54 Selection Board IT System Survey 54 Selection Board System Availability 54 BUPERS Online Availability 54 EMPRS Availability 54 Information Assurance Vulnerability Notifications 54 WERR Use vs CD Production 52 OT/Total Labor Expended Rate 52 Budget Obligation/Expenditure Rate 52 Labor Execution Rate 52 GTC Delinquency Rate 53 Purchase Card Statistics 53 NPC Contractual Efforts Strategic Enablers Internal 51 Fill Rate for NPC Tier I Billets 51 Fill Rate for NPC Tier II Billets 51 Percentage Personnel Mustered On-time 53 Telework Participation 53 Courses Scheduled/Courses Provided 53 Course Customer Satisfaction/Seat Utilization 53 Personnel Requiring Security Clearance 51 Fill Rate for PERS 5 Tier I Billets 51 Fill Rate for PERS 5 Tier II Billets 53 Defense Property Accountability System (DPAS) What we do, we do for you!

10. Performance Results Y G G G G G G G G G G G G R G How do we compare?

11. Conclusion • Thanks for the opportunity to share my organization with you • We’ve got a great thing going here…let’s all work together to make it even better! “PERS 5 The Auxiliary Pumps for the Engine Room”

12. GS Series Within PERS 5 Most Common Series Series Title 0080 Security Administration 0303 Miscellaneous Clerk and Assistant 0501 Financial Administration and Program 1712 Training Instruction 2210 Information Technology Management Who We Are