Best policies for repeat orders

1. Best policies for repeat orders

2. Contact Us: M: +91 9611 171 345 Stages of business Commence of business Commence of business When you have started your business the top most focus is on gaining customers. At this point you must concentrate more on attracting customers with various strategies and tricks which will help you gain customers. It might be challenging in the beginning but you must give it your time and effort. ● Hold on the business Hold on the business And now when you have a hold on the business, things tend to change. You would have gained customers but your sales are periodic. At this point you can start making use of the retention strategies in order to keep your sales active. A cost effective and significant method can be the email campaigns, this will help you to encourage your customers to buy from you. ● Consistent Consistent ● The sales are quite good and growing gradually at this point of time. Here you can not just concentrate on gaining new customers but you must give equal importance to retaining your existing customers and keep them satisfied. Website: www.salesbabu.com Email: sales@salesbabu.com

3. Contact Us: M: +91 9611 171 345 Established company Established company By now you would have gained loyal customers. But do not forget or ignore the fact that it takes years to create trust and minutes to break it. Your responsibility to keep your customers happy and satisfied will increase a level higher at this stage. Once you are successful in getting loyal customers , your loyal customers themselves will get you four more customers. Your loyal customers can market your product and service much better than you can ever do. ● Well-established Well-established At this stage you will be elated with the fact that your short term and long term goals are successfully achieved. You should focus on customer satisfaction and come up with new and creative ideas. Most importantly, you must concentrate on retaining your customers to come back to you everytime. ● Website: www.salesbabu.com Email: sales@salesbabu.com

4. Are customer retention strategies worth the effort? Contact Us: M: +91 9611 171 345 Yes, customer retention strategies is surely worth the effort you make in the long run. When you treat your loyal customers right they not only prefer your product but they will bring you two more new customers. Customer loyalty is also very necessary from the customer’s side. All are aware about the dominance of social media in the present scenario. If you treat them well they may get you two more customers and may also share their experience with ten more. But if they had a bad experience, the whole world may get the information within seconds. There are consumers who will prefer consuming your products based on reviews and ratings. Thus, retain customers to make the utmost use of customer loyalty. But your retention strategies will differ from the size and type of your business. For instance a company selling high end products with a long life duration is different from a company selling daily necessities. Thus, know your stand in the market and make use of the best strategies. Website: www.salesbabu.com Email: sales@salesbabu.com

5. Contact Us: M: +91 9611 171 345 Best policies for repeat orders 1. Regular interaction with your customers 1. Regular interaction with your customers Communication can make and also break the business. Until and unless you do not interact with your customers, you cannot get them back for their next order. And silence can also be a form of communication to your customers. A regular interaction with customers will make your customer understand about the efforts you are putting forward to keep them engaged. 2. Effective complaint resolving 2. Effective complaint resolving Customer complaints are the school books through which you learn. So complaint tracking is one of the vital phenomena of the sales process. Listen to their problems, apologise for the inconvenience, find a solution for the inconvenience caused and follow with your customer. And after you have done this with patience, your customers will appreciate the efforts which will add on in creating good relationship with your customers. Website: www.salesbabu.com Email: sales@salesbabu.com

6. Contact Us: M: +91 9611 171 345 3. Improve customer service 3. Improve customer service Customer service will help you in the process of pre and post sales. When you ensure a good customer service your customers will not flipping to other business concerns. See to that your customers are having a good experience after their purchase and ensure that there are no inconveniences. 4. Effective marketing campaigns 4. Effective marketing campaigns Perform different methods such as SMS-campaigning and email-campaigning. They are one of the most powerful tools in the marketing procedure as they are efficient and cost effective. 5. On and odd exclusive offers to key customers 5. On and odd exclusive offers to key customers Customer is King and you need to serve them in best possible ways. Most of the companies now follow the trend of remembering their key customers in all festivals, important occasions like their birthdays and anniversaries and other such occasions. This is a perfect way to say customers ”We Care For You”. The customers also feel obliged and gradually the bond between the customer and vendor strengthens. Website: www.salesbabu.com Email: sales@salesbabu.com

7. Contact Us: M: +91 9611 171 345 CRM for gaining repeat orders 1. 1. All the departments can work together effectively. It automates the process of the company and also increases the customer loyalty and revenue. With this software it is easy to get a 360 degree view of your customer’s information like appointments, notes, tasks, sales opportunities, orders and complaints because it is essential to know what customers want. Obtain centralized data Obtain centralized data 2. 2. Target marketing would revolve around positioning few techniques for a particular group of target market to attract the customers. Thus CRM system helps you to concentrate on the target customers which in turn increases the profit and revenue of the business. Know your target customers Know your target customers 3. 3. It is very essential to understand the customer behaviour as well as needs in order to promote your product at the right time and right place. Thus, the CRM system will help you analyze and section your customers in order to give more profitable customer class. Ideal marketing efforts Ideal marketing efforts Website: www.salesbabu.com Email: sales@salesbabu.com

8. Contact Us: M: +91 9611 171 345 4. Recognize your VIP customers 4. Recognize your VIP customers The CRM software gives you all the information about the customer’s purchase history and purchase patterns as well. Thus, you can recognize your VIP customers and treat them with extra concern as CRM and Customer retention will help you improve brand image. 5. Never miss a follow-up 5. Never miss a follow-up To effectively manage consecutive follow-ups, in response to all enquiries/leads, you are required to keep a sharp eye on each lead conversation. Using online task management software you may instantly create task/follow ups, assign them , set reminders for the due dates, and drive to completion. No need to schedule a meeting just to follow up on action items from a previous meeting. Website: www.salesbabu.com Email: sales@salesbabu.com

9. Contact Us: M: +91 9611 171 345 Thank you for Visiting Us Read More Improve your Business Profitability Customer Service: How to Win Back Lost Customers Inventory Tracking Software Grow Your Business ➢ ➢ ➢ ➢ Our Address SalesBabu Business Solutions Pvt. Ltd. No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092 Tel: +91 9611 171 345 , Mobile: +91 9341 323 571 E-mail: sales@salesbabu.com Website: www.salesbabu.com Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd.