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Irving Police Department

Samuel
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Irving Police Department

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    1. Irving Police Department Six Sigma Recruitment Project April 24 , 2008

    2. Team

    3. Charter Business case Strategic Goal #4-provide safe and secure city 25 police officer positions vacant 57 vacant positions by 2011 Goal Hire 35 police officers by September 30, 2008 (59% increase over 5 year avg.)

    4. Problem Defined

    7. Cause and Effect

    8. Accomplishments Hired from October 2007 through March 2008 20 Since October 2007 Military exemptions 1 Lateral placements 9 Bonuses paid 22 Entry fitness standards 13

    9. Results

    10. Control Measures Cycle time Number of applicants who show up for testing Number of successful applicants Number of vacant positions Monthly staff review

    11. Recap Initiated October 2007 Completed March 2008 Areas noted for improvement/enhancements: Advertising and Marketing Processes Limitations

    12. Overview Old way Implement obvious solutions Address part of the process Improvements short term

    13. Value of Six Sigma Required to validate assumptions Concentrate efforts Focus on problem Promotes or demands buy in Systematic comprehensive review of root causes

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