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Public Sector Projects The Success Story of the eDockets Filing System

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Public Sector Projects The Success Story of the eDockets Filing System

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  1. PUBLIC SECTOR PROJECTS: THE SUCCESS STORY OF THE EDOCKETS FILING SYSTEM Expert in Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, Field Service Lightning, Marketing Cloud, Pardot, CPQ, and Custom Applications sevenpointsconsulting.com

  2. Introduction: eDocket Filing Systems The Michigan Public Service Commission (MPSC) regulates public utilities in Michigan. It includes electric power, telecommunications, and natural gas. sevenpointsconsulting.com

  3. MPSC struggled with Multiple Systems and Manual Processes: Manual data entry and system swivel chair. Lack of reliable and actionable data. Inability to search for specific dockets. Existing systems present PII security issues. sevenpointsconsulting.com

  4. SevenPoints’ eDocket solution enabled: Single source of truth and unified processes in one system. Best-in-class experience for MPSC staff, partners, and citizens. Iron-clad security for PII. Instant access to actionable sales data. A single system to manage hearings, filing, documents, interested parties, etc. sevenpointsconsulting.com

  5. With our solution, MPSC benefited from: Streamlined management for end-to-end filing and docket management processes. Unified internal and external communications. Fast and intuitive searching for any docket- related information. Scalability and overall improved public service. Rapid Go-Live: 16 weeks to value. sevenpointsconsulting.com

  6. Get in Touch Office Location 801 W. Big Beaver Rd STE 300-1064 Troy, MI 48084 Phone Number (248) 605-0177 Email Address info@sevenpointsconsulting.com

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