CPHQ Past Papers

2. he National Association for Healthcare Quality (NAHQ) is a membership and certific ation organization comprised of more than 14,000 healthcare quality professionals worki ng in all healthcare settings. NAHQ is the only organization to certify professionals in th e field of healthcare quality with the CPHQ

3. he CPHQ incorporates the body of knowledge in the healthcare quality profession, which includes: Strategic and operational roles in management and • leadership • Information management, including design and data collection, measurement and analytics, and communication • Performance/quality measurement and improvement, including planning, implementation and evaluation, and training • Strategic and operational tasks in patient safety

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6. What is the best explanation for the relatively slow introduction of lean practices into medical laboratories? A. The variability and complexity of the samples in a laboratory is much higher than in a ma nufacturing environment B. Scientists are less receptive to the core principles of lean C. Medical laboratories function differently than factories D. Medical research is mostly funded by the government Answer: A

7. A delay in discharging patients is likely to cause recurrent bottlenecks in? A. Admissions from the emergency room B. The filling of prescriptions C. Admissions from surgical wards D. All of the above Answer: D

8. Which of the following conditions should a quality assessment program NOT examine? A. A condition that is thought to be treatable B. A condition for which the treatment is susceptible to significant influence by health care p roviders C. A condition that has cost-effective treatments D. A rare condition that has a small effect on mortality or morbidity Answer: D

9. A doctor fails to administer an indicated test, and the patient's condition deteriorates to the point that he must be admitted to an inpatient facility. This is an example of? A. Preventive error B. Treatment error C. Diagnostic error D. Communication error Answer: C

10. When is the best time for chairing during a meeting? A. One hour beforehand B. At the beginning C. In the middle D. At the end Answer: B

11. Discharge planners regularly monitor the number of inappropriate referrals, the timeliness of discharge planning, and the number of days of discharge delays. What additional monitor should be added to evaluate the appro priateness of discharge planning interventions? A. Adequacy of documentation in progress notes B. Sttainment of discharge planning goals C. Timeliness of referrals to discharge planning D. Number of discharge planning referrals from nursing Answer: B

12. A primary purpose of an information management system is to allow an organization to A. Save time B. Centralize demographics C. Reduce cost D. Evaluate data Answer: D

13. Which part of a job description should be used in a criteria-based performance evaluation? A. Salary Grade B. Duties and responsibilities C. Working Conditions D. Qualifications Answer: B

14. Which of the following monitors provides patient outcome information? A. Healthcare-acquired infection rate B. Nursing care documentation compliance C. Antibiotic therapy discontinuation compliance D. Equipment malfunction rate Answer: A

15. One major difference between traditional quality assurance (QA) and quality improvement (Q I) is that QI A. Stresses peer review, while QA focuses on the customer B. Focuses on individuals, while QA focuses on team synergy C. Stresses team management, while QA stresses team collaboration D. Focuses on the process, while QA focuses on individual performance Answer: D

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