CEO Spotlight South Africa's Most Influential CEOs to Know

2. a growing middle class., , South Africa's business environment is evolving rapidly, fueled by innovation, entrepreneurship, and - Cyril Ramaphosa

4. hen we hear the term CEO, we often picture someone sitting at the top of a company, W making prominent decisions, and raking in piles of money. And sure, some CEOs might be motivated by power and wealth, but that's not the whole story. Understanding what drives a CEO can be a bit like solving a puzzle—it's complicated. Demys?fying the While it's true that some CEOs are motivated by the perks and prestige that come with the job, many others are motivated by something deeper. For some, it's about Role of a CEO: making a difference in the world. They want to leave a mark, to build something meaningful that will outlast them. What Mo?vates Others are driven by a passion for their industry or a desire to innovate and solve complex problems. Them? Being a CEO isn't easy. It comes with its fair share of challenges and obstacles to overcome. And for some CEOs, that's exactly what motivates them—the thrill of the challenge. They thrive on impelling themselves and their teams to new heights, tackling tough problems head-on, and proving that they have what it takes to succeed.

5. Highlighting such enthusiastic CEOs, our latest edition of The CIO World brings forth 'CEO Spotlight: South Africa's Most Influential CEOs to Know,' which showcases Chief Executive Officers who are motivated by the chance to make a positive impact on their employees, to help them grow and succeed, and to create a progressing and supportive workplace culture. For the CEOs featured in this edition, success isn't just about personal achievement; it's about lifting others along the way. Furthermore, they believe deeply in what they are doing, in the mission of their company, and in the difference they can make in the world. It's this sense of purpose that drives them forward, even when the going gets challenging. Have a great read ahead!

6. Editor in chief Chidiebere Moses Deputy Editor Sam Carter Managing Editor Alaya Brown Assistant Editors Maria Evans Visualizer Chris Carter Art & Design Head Millie Simon Art & Design Assitant Judy Smith Business Development Manager Phoebe Jacob Business Development Executive Aisha, Olivia Technical Head David Walker Assitant Technical Head Mia Rodricks Helena Smith Digital Marketing Manager Research Analyst Eric Smith Circulation Manager Richard Martinez Follow us on www.facebook.com/thecioworld www.twitter.com/thecioworld We are also available on Copyright © 2023 The CIO World, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from The CIO World. Reprint rights remain solely with The CIO World.

7. Featuring Andrew Wood Ayanda Mtanyana CEO CEO Company Data Innovators The Unlimited www.datainnovators.co www.theunlimited.co.za Brief Andrew is a dynamic Ayanda is dedicated to leader dedicated to inspiring and fostering rela?onships empowering African across business children to pursue their func?ons and driving passions, contribu?ng results. Commi?ed to to a be?er world. His leadership values include development, strategic authen?city, openness, direc?on, and boldness, autonomy, upholding and resilience. organiza?onal values. Passionate about growth, innova?on, and work-life balance. Hein Engelbrecht Johan Villiers Featuring Bruce Arnold David Morris CEO CEO CEO CEO Company Connect CBRE Excellerate Mustek Limited First Technology www.weconnect.tech www.cbreexcellerate.com www.mustek.co.za www.firs?echnology.co.za Brief Bruce co-founded Having worked in In 1997, Hein started With more than 30 working at Mustek as the Pivotal Group in 2012. Europe, Southeast Asia, years of experience Group Financial Manager. and now South Africa, using unconven?onal Following its He advanced to the acquisi?on by UK David is an experienced methods, Johan, a posi?on of group enterprise Connect in execu?ve with a broad visionary CEO, managing director and 2022, he assumed the viewpoint. With 15 transforms companies. then group financial role of CEO at Connect years of experience, he Using technology to director over ?me. A?er South Africa, driving is currently the CEO of drive First Technology taking on the posi?on of CBRE Excellerate for into an R1.2 billion the company to new group CEO in 2022. heights. Africa and the Middle powerhouse, he East, demonstra?ng his promotes crea?vity, everlas?ng devo?on. adaptability, and the advancement of society. Featuring Khanyi Nzukuma Manning Stuart Rob Kelso Yael Geffen Chief Execu?ve CEO CEO CEO Company Glacier by Sanlam Seeff Proper?es SA Home Loans Lew Geffen Sotheby's www.glacier.co.za www.seeff.com www.sahomeloans.com Interna?onal Realty www.sothebysrealty.co.za Brief Khanyi embarked on his Manning leads the Rob has vast experience Yael is a well-known premier South African professional journey in in financial services, with speaker who celebrates property and real 1992 as a teacher, a focus on loan women in business and estate company, origina?on and empowers true armed with a Bachelor founded in 1964. With of Arts in Psychology. securi?za?on. He is a leadership. She is the over 220 branches Transi?oning into chartered accountant. He CEO and shareholder of across Southern Africa, finance, he ascended held posi?ons as COO Lew Geffen Sotheby's Seeff excels in through roles at Sanlam and CFO before leading Interna?onal Realty, residen?al sales, and MMI Holdings, SA Home Loans as CEO possessing knowledge rentals, development, and receiving a Summa of branding, franchise serving as CEO of Glacier and commercial since 2018. He holds an Cum Laude from UKZN. development, and proper?es. MBA and a Ph.D. strategy.

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10. CEO Spotlight: South Africa's Most Influen?al CEOs to Know ENGAGEMENT IS HOW WE FOSTER A POSITIVE AND PRODUCTIVE COMPANY CULTURE. ENSURING OUR EMPLOYEES HAVE CLEAR DIRECTION ON THE PATH WE ARE TAKING ENSURES THEY ARE ENGAGED, INVOLVED, AND PASSIONATE ABOUT WHERE WE ARE GOING. C O V E R S T O R Y

11. David Morris CEO CBRE Excellerate

13. A Tale of Determination, Ambition, and Leadership! n the world of business, success stories often start with a clear path and a well-defined plan. These stories I inspire and motivate aspiring entrepreneurs, showcasing the power of determination and strategic thinking. But what if success doesn't always follow a linear path? What if there are unexpected twists and turns that lead to even greater achievements? For David Morris, the journey to the top was a winding road, filled with unexpected twists and turns. From starting as an apprentice electrician to becoming the CEO of CBRE Excellerate, his story is not just a testament to his resilience but a shining example of how sheer determination and hard work can pave the way to success. His journey into the real estate sector was not preordained but rather a stroke of luck that transformed into a lifelong passion. Accepted into an apprenticeship program, he embarked on his career as an electrician, working his way up the industry ladder step by step. His journey, however, was not without its challenges. Unlike many of his peers who held university degrees, David lacked formal qualifications when he left school. This presented a unique obstacle in his path to leadership, as he found himself competing with peers who seemed better suited for the C-suite. Instead of yielding to this adversity, his resolve only grew stronger. He was determined to succeed, and his journey is a testament to the idea that determination and hard work can conquer any obstacle. In his pursuit of excellence, David decided to further his education by enrolling in an MBA program in his 30s. This dedication to personal growth led to his graduation with an MBA in Strategy and Corporate Governance from Glasgow Caledonian University, enhancing his strategic acumen and leadership capabilities. As a leader, he is known for his unwavering commitment to his employees. He understands that an organization's strength lies in its people, and he is passionate about ensuring that every member of the CBRE Excellerate family feels connected, involved, and motivated. Whether it's presenting to his board or addressing his field employees, he takes pride in every aspect of his role.

14. David's career has taken him to various locations around the world, including Europe and Southeast Asia, before settling in South Africa three years ago. He joined CBRE Excellerate for Africa and the Middle East as the COO initially to stabilize the company, and later became the CEO to drive growth. His dedication to the company is a testament to his character, as he has worked at 3 different companies, steadily climbing the ladder, including his current role at CBRE/CBRE Excellerate, where he has devoted 15 years of service. Below are the highlights of the interview: A Journey of Innovation and Success CBRE Excellerate is renowned for its integrated, high- quality real estate services, specifically designed to meet the unique requirements of diverse markets in Africa and the Middle East. With a strong focus on excellence and innovation, CBRE Excellerate has established itself as a trusted partner for clients in need of exceptional real estate solutions. The company's wide range of services includes facilities management, advisory and transaction services, project and development management, broking, valuations, and property management. CBRE Excellerate primarily serves corporate entities through contractual arrangements, extending not only to Europe, the Middle East, and Africa but also globally, depending on the scope of their real estate portfolios. This extensive geographic coverage highlights the company's ability to cater to diverse client needs and various market conditions, positioning it as a versatile and adaptable partner in the field of real estate services. One of CBRE Excellerate's core strengths lies in its holistic approach to real estate management. Its integrated facilities management services provide enterprise clients with a comprehensive solution that covers the entire real estate lifecycle. This strategic capability enables CBRE Excellerate to oversee all stages, from asset acquisition to project and development management, and from facilities management to valuations. By offering a consolidated suite of services, the company streamlines processes, enhances efficiency, and maximizes the potential for value creation. CBRE Excellerate places a strong emphasis on sustainability and responsible business practices, which underpin every aspect of its operations. The company is mindful of its environmental impact and strives to incorporate eco-friendly and sustainable practices into its services whenever possible.

15. As a team leader, David doesn't prioritize individual awards. Nevertheless, he takes immense pride in his team's achievements and accolades, considering them a true reection of their collective efforts.

16. As a leader, you must ensure you are well informed of what is happening in your business. You must be close enough to the action but also have a holistic view of everything going on, including balancing stakeholders' interests.

17. This commitment not only aligns with global trends but also demonstrates itsresponsibility towards the communities and environments in which it operates. Secrets to Effective Decision-Making David formulates CBRE Excellerate's organizational strategy with an open mind. Firstly, he empowers his senior team, who are subject matter experts in their own right, to provide him with the advice needed to ensure effective and informed decision-making. Secondly, he utilizes a combination of academic experience and practical knowledge to strategize, enabling the business to establish clear and concise objectives for its teams. The Winning Recipe During the discussion on the factors that contribute to a company's growth and sustainability, David kindly emphasized the value of diversification within the sector of operation. He mentioned that this allows businesses to recognize strategic opportunities in the market and maintain a strong competitive position. Furthermore, he kindly emphasized the importance of remaining true to the company's values and having a well-defined path for achieving desired goals. Powerful Company Culture According to David, the role of culture in the overall success of an organization cannot be understated. He believes that culture is the bedrock upon which a successful business is built. David warns that in fast-paced and growing organizations, there is a significant risk of diluting the culture. He emphasizes that failing to recognize the impact of culture can have negative consequences for sustainable growth. To cultivate a positive and productive company culture, David stresses the importance of fostering employee engagement. He suggests that providing clear guidance to employees about the organization's goals and direction is crucial to ensuring their active participation and dedication to achieving these objectives. Successful Change Management Strategies CBRE Excellerate, a joint venture, faced challenges due to the merging of two different management styles. However, careful management and the involvement of all key stakeholders from the beginning ensured engagement and a smooth transition. A project plan that resonated with everyone provided clear direction and fostered a sense of belonging throughout the journey.

18. Rave Reviews &Prestigious Awards Testimonial "We have worked with CBRE Excellerate Facilities Management (Pty) Ltd. for the past 5 years. They started with our stores in Zambia in 2018 and activated additional countries systematically: Angola, Botswana, Mozambique, and Nigeria. We nd their expertise to be very resilient in some tough trading markets. CBRE Excellerate has been a trusted partner, and we always receive excellent service." - Gerhard Fritz Chief Operating Ofcer – Non-RSA. Awards As a team leader, David doesn't prioritize individual awards. Nevertheless, he takes immense pride in his team's achievements and accolades, considering them a true reection of their collective efforts. The CBRE Excellerate Facilities Management division was awarded the prestigious Golden Arrow Award at the PMR Africa Awards event in Johannesburg, South Africa, for the fourth consecutive year. “This remarkable achievement serves as a testament to our team's unwavering commitment to Facilities Management excellence. It represents a collective effort that underscores our dedication to providing top-tier service to our valued customers.” In recent times, the CBRE Excellerate Team achieved a signicant milestone by winning the esteemed Property Service Group of the Year award 2023 at the Annual API Summit.

19. Setting Industry Standards for Diversity and Inclusion Organizations achieve greater success by cultivating a workforce that is diverse and inclusive. CBRE Excellerate, as a company, promotes and embraces these values in all aspects of its operations. “Through initiatives like 'Belonging Beyond Borders' and the diligent oversight of our DE&I steerco, we strive to meet our predetermined targets and establish ourselves as industry leaders. Our commitment to these principles has been recognized by the Disability Equality Index® (DEI), which has honoured us as the "Best Place to Work for Disability Inclusion" and awarded us a top score in 2023.” Strategic Approach to Growth CBRE Excellerate prioritizes measured and sustainable growth, recognizing the potential risks associated with rapid expansion. The company instills this mindset within its sales teams and maintains regular monitoring to ensure that growth remains in check. With a risk-based approach applied to all operations, CBRE Excellerate also established a dedicated risk and compliance committee to provide ongoing oversight of the business. By reporting directly to the CEO, the company ensures that this emphasis on measured growth originates from top-level leadership. Tough Decisions to Lasting Impact When David first arrived in Africa, the business had a broad approach of "Do everything everywhere," which was not sustainable and would have resulted in high costs and limited returns. A tough decision was made to categorize the markets and limit local facilities management sales to five countries in Africa and the Middle East as Tier one, while the rest were placed in Tiers two and three. Initially, there was resistance due to operating in twenty-eight countries, but through continuous communication, engagement, and explanation of the thought process, the teams embraced the decision. As a result, they have enjoyed the benefits of a laser focus on sales in specific markets.

20. teams, and to lead by example., , , , Successful CEOs are those who have the ability to inspire and motivate others, to build strong - Cyril Ramaphosa

22. CEO Spotlight: South Africa's Most Influen?al CEOs to Know Navigating the Numbers, Leading Mustek, and Embracing a Holistic Leadership Approach! very journey has a tale that just needs to be shared. How does a small-town boy from Belfast become E the CEO of a leading company? What fuels the trajectory from accounting to the helm of Mustek Limited Company? Meet Hein Engelbrecht, a name synonymous with resilience, leadership, and a journey that intertwines personal passion with professional excellence. Hailing from the chilly town of Belfast in Mpumalanga, his academic voyage led him to the University of Pretoria, where he delved into the world of accountancy. Little did he know with resilience, drawing inspiration not only from the that this would be the stepping stone to a remarkable career corporate landscape but also from the diverse world of marked by growth and leadership. sports. The Mustek story begins with Hein's entry as the group Below are the interview highlights: financial manager in 1997. The cultural fit between him and the company, combined with the potential for a fulfilling Could you please elaborate on Mustek and its inception work environment, proved to be the catalyst that set his story? journey in motion. Rising through the ranks, he assumed the role of group financial director in 2001, followed by the Founded in 1987, Mustek originated in Garankuwa, just position of group managing director from 2008 to 2022. outside Pretoria. Initially, our primary focus was the supply of components to the local market. At that time, the In 2022, an unexpected shift occurred with the passing of warehouses were situated in Garankuwa, while the sales David Kan, leading Hein to take on the role of group CEO. office operated from Weinberg, Sandton. As our business His journey within Mustek has not only witnessed the expanded, we introduced the Mecer brand to the market, company's growth but also allowed him to contribute emphasizing desktop PCs. significantly to its evolution. From the finance department to day-to-day operations, his commitment to the company's In 1996, after experiencing significant growth, we moved success has been unrelenting. th our operations to our current premises at 322, 15 Randjespark, Midrand. In the late 1990s and early 2000s, Beyond the boardroom, his life is a blend of professional the importance of mobile notebooks surged. While our acumen and personal passions. A sports enthusiast, he Mecer notebook initially performed well, we faced actively engages in various activities, with golf holding a formidable competition from larger OEM players entering special place in his heart. This holistic approach to the market after the lifting of sanctions. leadership is reflected in his ability to navigate challenges 20 December, 2023 www.thecioworld.com

23. To meet this challenge, Mustek diversified its distribution business by incorporating a broader range of international brands into the local market. In 1997, Mustek achieved a milestone by listing on the JSE under the ITC sector, becoming a publicly traded company. This move allowed us to showcase our performance and results to the public. From a group perspective, Rectron was established to complement Mustek's focus on Tier 1 completed products, filling a crucial role in the component side of the business. In recent years, Mustek has expanded its portfolio by investing in Mecer Inter-Ed, a training company with a specific focus on the ICT sector. Seeking to diversify revenue streams, we ventured into manufacturing, with notable investments in companies like YOA, which excels in manufacturing fiber cables in Dube Trade Port in KZN. Another strategic investment is CPS, which is dedicated to manufacturing server cabinets and related products. As a testament to our growth and success, in the last financial year, Mustek reached the significant milestone of reaching the R10 billion mark. This journey reflects our commitment to adaptability, diversification, and sustained excellence in the ever-evolving technology landscape. How would you describe your leadership style, and what values do you prioritize in leading a team? Describing one's own leadership style can be challenging, but I aim to lead from the front, unhesitant in decision- making, especially in the face of challenges. To truly understand my leadership style, it might be more insightful to inquire with the broader management team about their perspectives. In alignment with Mustek's values, I prioritize integrity, respect, and appreciation. These values are not only expectations for myself but also for my team. I foster an environment where individuals feel valued and comfortable being authentic. Given the dynamic nature of the industry, I emphasize the significance of knowledge and a positive attitude. Building robust relationships and alliances with Hein Engelbrecht stakeholders is a core focus, aiming for long-term benefits for all parties involved. CEO Mustek Limited Company Flexibility is paramount in our ever-changing technological landscape, where innovative solutions are crucial for addressing new challenges. I advocate for a proactive approach, always seeking adaptable strategies. Ultimately, responsibility and accountability are non-negotiable. My approach revolves around making decisions with the aim of ensuring more correct decisions than incorrect ones. 21 December, 2023 www.thecioworld.com

24. What are the key challenges you face in your industry, and how do you approach overcoming them? In our ever-evolving landscape, new issues, solutions, and technological shifts continuously emerge. Although artificial intelligence plays a pivotal role in various sectors, we must discern its potential impact on our business. To navigate these challenges effectively, knowledge and experience are paramount. Maintaining close ties with our vendors, especially industry giants like Microsoft, Intel, Lenovo, and Huawei, provides invaluable insights. Proximity to these major players allows us to make informed decisions, anticipating potential challenges on the technological front. Beyond technology, the prevailing high interest rates pose a significant challenge. As a distributor carrying stock, the associated interest costs demand careful management. Additionally, the volatility of exchange rates, especially concerning the Rand, introduces complexity. Local logistical challenges, particularly with port authorities, and the persistent issue of crime necessitate substantial investment in protecting infrastructure and inventory. Having been in the industry for an extended period, we possess the advantage of recognizing trends early and proactively addressing them. While these challenges present hurdles, they also act as a protective barrier, deterring newcomers unfamiliar with the nuances of our unique trading environment. As a CEO, my role involves not only spending time with industry leaders and vendors but also leveraging a team of specialists focused on specific brands. These specialists stay attuned to market dynamics, product changes, and strategic shifts. Personally, my interactions involve maintaining high-level relationships with local stakeholders, ensuring a broad understanding of our business landscape. In addressing the delicate balance between innovation and stability, I acknowledge that much innovation stems from industry giants. Our role is to align ourselves strategically with their vision, target markets, and pricing strategies. While our direct impact on product innovation may be limited, but our focus lies in enhancing the overall customer experience. This involves innovations in service, support, warranties, and streamlining business processes to ensure efficiency. How do you balance innovation with the need for stability and consistency in your business strategies? I believe a critical aspect of achieving this equilibrium lies in the specialization within our team. 22 December, 2023 www.thecioworld.com

25. We have specialists dedicated to specific brands, ensuring So from an accounting point of view, we're obliged to they remain well-versed in the dynamic landscape of their actually have continuous professional development. I won't respective markets. Their responsibility is to stay abreast of say that I'm where I should be, but I'm also not going to industry changes, potential product developments, and sign up on any financial statements as an auditor. strategic positioning for our offerings. On a personal level, my role involves maintaining high-level relationships with There’s a lot of information that's available about the local stakeholders and receiving key insights from industry, new products, new lines of business, new specialists without delving into technical minutiae. inventions. It's continuous learning. At the end of the day, I think and do some self-reflection and ask what have I Emphasizing strong relationships has been a cornerstone of learned today. I’ve learned to appreciate that there's a lot of our business, and I foresee it continuing to be integral. This lot of knowledge within the organization. There are some collaborative approach ensures that everyone is informed clever people around. There are people who are extremely not only about our initiatives and innovations but also about passionate about technology and where technology is going. external factors influencing our industry. Looking forward, Staff share their knowledge with me so for me that is nurturing these relationships will remain paramount in continuous learning. On a day-to-day basis, without steering our business in the right direction. actually sitting down and writing an exam or some sort, I think what’s more valuable than anything else is being When addressing the question of balancing innovation with close enough to the action that you know what's going on stability, our organization relies heavily on the insights and you learn on the go. I think a key to learning is to be provided by dedicated specialists. These individuals play a able to step away and let the other people go and do their crucial role in relaying market dynamics and potential magic. innovations, allowing us to strategically position ourselves. While significant innovation often emanates from larger Beyond professional achievements, what personal values industry players, our focus lies in understanding how we or experiences do you believe have contributed to your can align with their vision, target markets, and pricing success as a CEO? strategies. I've always been active in sports, engaging in long-distance In terms of product innovation, we recognize that our running, completing the Two Oceans marathon four primary contribution is in how we position ourselves and times—an achievement I take pride in. These experiences the additional elements surrounding our products. This laid the foundation for the mindset and attitude crucial in encompasses aspects such as service and support, leadership. Additionally, my tennis background, playing at a warranties, and ensuring a streamlined and efficient competitive level on the B side and participating in Sunday business process for our clients. Our innovation, therefore, afternoon matches, contributed positively to my revolves around enhancing the overall customer experience interpersonal skills. I've ventured into global sports like golf and addressing specific technical product needs when and have found that my competitive nature often emerges required. on the golf course. I enjoy taking calculated risks and backing myself, even if I'm not the best golfer in town. In your opinion, what are the most critical skills or Beyond sports, I value humility and authenticity, finding qualities for a leader in today's rapidly changing moments to make light of myself to bring joy to others. business landscape? Coming from Belfast, I recognize the fortune of my current position and understand the fragility of success. Expressing I think you've got to have integrity and show respect and gratitude and maintaining humility are essential to me, appreciation. You've got to have a certain amount of given the unpredictable nature of life. knowledge and attitude, an attitude that is quite important and flexibility. And then be responsible and accountable. If you don't have integrity, you won't have respect. And then your appreciation of other people will probably be very little. So, I think those are quite key for me from a leadership point of view, to make sure that people have got no doubt in those specific fundamentals. How do you personally invest in your continuous learning and professional development? 23 December, 2023 www.thecioworld.com

26. Aligning Mission and for Strategy Sustainable Growth hat is the driving force behind your clear sense of purpose, resulting in sustained financial organization's existence? Is it merely profit, or growth. W is there something deeper guiding your actions? Today, companies often find themselves grappling with the Case Studies in Purpose-Driven Success question of purpose. Beyond the pursuit of financial gain, there lies a profound opportunity for organizations to align Numerous companies have exemplified the transformative their mission and strategy with a higher purpose, one that power of purpose in driving sustainable growth. Take, for not only drives sustainable growth but also fosters instance, Patagonia, the outdoor apparel company known meaningful impact. for its commitment to environmental sustainability. By aligning its mission with its business strategy, Patagonia has In this article, we delve into the importance of aligning not only cultivated a loyal customer base but has also mission and strategy for sustainable growth, exploring the become a catalyst for positive change in the industry. transformative power of purpose in driving organizational Through initiatives such as the "Worn Wear" program and success. environmental advocacy campaigns, Patagonia has demonstrated that profitability and purpose can go hand in Understanding the Significance of Purpose hand. At the heart of every successful business lies a clear sense Similarly, Unilever, a global consumer goods company, has of purpose—a guiding light that shapes its decisions, embedded sustainability into its core business strategy actions, and interactions. Purpose goes beyond profit through its "Sustainable Living Plan." By committing to margins; it defines why an organization exists and the reducing its environmental footprint and enhancing social impact it aspires to make in the world. When a company's impact, Unilever has not only achieved significant cost mission resonates deeply with its stakeholders—employees, savings but has also strengthened its brand reputation and customers, investors, and society at large—it creates a market position. The company's unwavering focus on powerful foundation for sustainable growth. purpose-driven innovation has propelled its growth while creating a positive legacy for future generations. Driving Organizational Alignment The Role of Leadership in Driving Purpose A company's mission serves as a compass, directing its strategic decisions and initiatives. When mission and Effective leadership is instrumental in aligning mission and strategy are aligned, every aspect of the organization works strategy for sustainable growth. Leaders who embody the in harmony towards a common goal. Employees feel a values and principles of the organization inspire others to sense of purpose in their work, fostering greater rally behind a shared vision. By fostering a culture of engagement, motivation, and productivity. Customers are purpose and accountability, leaders can empower drawn to brands that embody values aligned with their own, employees to contribute their unique talents toward leading to stronger brand loyalty and trust. Investors achieving common goals. Through transparent recognize the long-term potential of companies driven by a 24 December, 2023 www.thecioworld.com

27. The Power of Purpose! communication and authentic engagement, leaders can build trust and alignment across all levels of the organization, driving collective action toward a greater purpose. Challenges and Opportunities While aligning mission and strategy for sustainable growth offers immense opportunities, it is not without its challenges. Organizations may face resistance to change, internal conflicts, or external pressures that hinder their ability to fully embrace purpose-driven initiatives. However, these challenges present opportunities for innovation, collaboration, and growth. By addressing stakeholder concerns, adapting to market dynamics, and staying true to their core values, companies can overcome obstacles and emerge stronger than ever before. Conclusion: In a world characterized by uncertainty and complexity, purpose serves as a guiding beacon, illuminating the path toward a brighter future. By aligning mission and strategy for sustainable growth, organizations can unlock their full potential and create lasting value for all stakeholders. As leaders, it is our responsibility to harness the power of purpose, drive positive change, and leave a meaningful legacy for generations to come. Together, let us embrace purpose as the driving force behind our collective journey towards a more prosperous and sustainable world. - Alaya Brown 25 December, 2023 www.thecioworld.com

28. CEO Spotlight: South Africa's Most Influen?al CEOs to Know Discovering the Unconventional Leadership Journey in IT, Adventure, and Transformative Business Strategies! ave you noticed how innovation is basically everywhere these days? It’s not just a luxury; it’s H like the air we breathe in our modern world. Creative ideas and transformative technologies are popping up all over the place. We’re living in a world where change is happening all the time. And if you’re not into innovation, you’re kind of risking getting left in the dust. You know the saying, “out of sight, out of mind”? Well, that’s not just about people; it goes for innovation too. If you’re not keeping up, you might as well be invisible. Falling behind in the innovation game is like voluntarily taking a back seat His innovative strategy defies accepted business in the fast-paced global scene. Let's face it: Nobody wants conventions by fusing critical thinking with an adventurous to be forgotten or left in the shadows, right? So, embracing spirit, all while maintaining a style that deftly blends innovation isn’t just a good idea; it’s pretty much a must in discipline and pure creativity. His skill at deftly and our ever-evolving world. creatively negotiating the complex landscape of the IT industry demonstrates his commitment to innovation and Today, where innovation is the currency and adaptability is the larger welfare of society. the key, Johan De Villiers emerges as a beacon of transformative leadership. As the CEO of First Technology In an industry often characterized by conformity, Johan Western Cape, he personifies the convergence of business stands out as a pioneer. His synergy of professional rigor acumen and a daring spirit, forging a path less travelled in and a personal passion for adventure has allowed him to the IT industry. carve a niche that is as unconventional as it is successful. First Technology Western Cape, under Johan’s leadership, Johan’s journey into the IT sector is more than a isn’t just a technology company; it’s a crucible of ideas professional conquest; it’s an exploration of uncharted where innovation thrives and boundaries are pushed. territory, guided by an unquenchable thirst for adventure. His foray into technology isn’t just a career choice; it’s a His guiding principle is to foster an environment at work conscious decision to challenge the status quo and redefine where employees are encouraged to think creatively and the boundaries of what a CEO can achieve. beyond the box. In his view, progress is the same as 26 December, 2023 www.thecioworld.com

29. success, and progress is driven by an unwavering commitment to both personal and professional development. As Johan persists in steering First Technology Western Cape towards unprecedented heights, one might wonder: What’s next for this innovative CEO? As he navigates the tech landscape, his journey is expected to be equally exciting and unpredictable due to rumours of innovative projects and visionary initiatives. Below are the interview highlights: Could you please elaborate on First Technology and its inception story? Under Johan’s visionary leadership, First Technology Western Cape has emerged as a billion-rand powerhouse in South Africa’s IT landscape in the last 10 years. His ability to anticipate technological trends and harness them effectively for business growth speaks volumes about his forward-thinking mindset. First Technology’s success story is a testament to Johan’s innovative leadership style. It reflects his capability to foster a culture of excellence, JOHAN DE VILLIERS blending traditional business strategies with out-of-the-box CHIEF EXECUTIVE OFFICER thinking. The transformation of First Technology under FIRST TECHNOLOGY Johan's guidance is not just about financial growth but also about setting new benchmarks in the IT industry. A crowning achievement in Johan’s career is the How would you describe your leadership style, and what transformation of First Technology into an industry leader values do you prioritize in leading a team? and the dominant Microsoft and Dell reseller in the Cape Province. His role in driving the company to a billion-rand Johan’s leadership style is refreshingly unorthodox, marked status is an exemplar of successful leadership. Furthermore, by a unique blend of discipline and imagination. He his participation in and subsequent sponsorship of the challenges conventional wisdom, constantly questioning Tankwa Rally, an off-road enduro rally, demonstrates his established facts, especially when influenced by hidden knack for integrating personal passions with professional agendas or obsolete thinking. His leadership is rooted in the pursuits. This venture into the fruit export market belief that fresh perspectives are key to groundbreaking showcases his innovative approach, where he leverages innovations. This approach, coupled with his commitment personal interests to open new professional avenues. to harnessing technology for societal good, sets Johan apart in the realm of corporate leadership. His futurist mindset, How do you foster a positive and inclusive workplace attuned to the shifts brought about by the Fourth Industrial culture within your organization? Revolution, is a testament to his dynamic leadership approach. Johan’s leadership philosophy is a delicate Johan’s leadership cultivates a workplace culture at First balance of being a seasoned risk-taker while never Technology that thrives on innovation, creativity, and open undervaluing the importance of meticulous planning and communication. His adventurous spirit and unconventional preparation, making him a role model for aspiring leaders. approach to business suggest a work environment where taking risks and thinking outside the box are encouraged. Can you share a memorable success story or This kind of culture fosters not just professional growth but accomplishment during your tenure as CEO that you also personal development, aligning with Johan's belief in are particularly proud of? continuous improvement and excellence. His emphasis on personal growth and discipline, as reflected in his 27 December, 2023 www.thecioworld.com

30. adventurous pursuits, translates into a workplace ethos that values resilience, adaptability, and a proactive approach to challenges. What are the key challenges you face in your industry, and how do you approach overcoming them? Johan’s approach to business challenges is characterized by his ability to foresee market trends and turn them to his advantage. He is known for challenging mainstream perspectives and always seeking to understand the underlying facts, especially in the face of hidden agendas or outdated thinking. His strategy involves leveraging fresh insights to foster innovation and stay ahead in the fast- paced IT sector. Johan’s leadership demonstrates the importance of agility and adaptability in overcoming industry challenges. His emphasis on discipline, teamwork, and personal growth plays a central role in his approach to navigating the complexities of the IT industry and the challenges and opportunities that AI will bring to bear in the foreseeable future. Teamwork, disruptive innovation and contrarian strategy are hallmarks of the company’s culture. How do you balance innovation with the need for stability and consistency in your business strategies? Johan exemplifies the art of balancing innovation with stability, drawing parallels between his overlanding adventures and business leadership. He applies principles like awareness, preparedness, and adaptability, which are crucial in navigating unpredictable terrains, to the equally unpredictable business landscape. This approach ensures that his company not only keeps pace with rapid industry changes but also maintains a stable growth trajectory. His leadership underscores the importance of being prepared for the unexpected while staying true to the core values and vision of the business. His ability to strike a balance between embracing new technologies and methodologies and maintaining the company’s foundational principles is a key aspect of his success in leading First Technology. In your opinion, what are the most critical skills or qualities for a leader in today’s rapidly changing business landscape? Johan’s leadership journey underscores the importance of resilience, adaptability, and critical thinking – skills he has honed through both his corporate endeavours and adventurous pursuits. His experiences in challenging environments, like navigating the African bush or participating in high-adrenaline races, have cultivated in 28 December, 2023 www.thecioworld.com

31. him a resilience that is crucial in the corporate world. Johan’s adaptability, a skill essential for both overlanding and business leadership, enables him to navigate through changing market conditions and technological Johan's personal values, advancements with ease. His critical thinking, sharpened through years of overcoming complex challenges in both characterized by a love for his professional and personal life, is instrumental in his adventure and strategic problem-solving approach in business. These skills are not thinking, have played a just inherent but have been developed and refined over time, making Johan an outlier figure in the realm of modern signi?icant role in shaping his leadership. professional success. How do you personally invest in your continuous learning and professional development? Johan’s commitment to continuous learning is evident from Please give us a few testimonials from your clients and his diverse range of interests and educational pursuits. His awards or recognition that accurately highlight your engagement in areas like AI, machine learning, drone achievements in the corporate niche. technology, and blockchain indicates a leader who is not only attuned to the latest technological trends but also First Technology Western Cape has been awarded the Dell actively seeks to understand and leverage them. His Coastal Reseller of the Year for 2020, 2021, and 2023. In personal interests in overlanding, helicopter piloting, and addition to that, the company has also been the Veeam SMB participating in challenging mountaineering expeditions, Reseller of the Year for 2020, 2021, and 2022 as well as the reflect a mindset that values learning through experience top Microsoft reseller in the Western Cape for the last 5 and adventure. This continuous pursuit of knowledge and years running. Numerous customer case studies have been new challenges significantly contributes to Johan’s published on the innovative data centre solutions that the professional growth and success as a leader. It exemplifies firm has architected for clients in the fintech and fruit export the importance of lifelong learning and development, not industry, to name but a few. just in one's professional sphere but also through personal passions and interests. Johan’s leadership in transforming First Technology into a billion-rand company is a significant achievement. His Beyond professional achievements, what personal values personal accomplishments in adventurous pursuits, as well or experiences do you believe have contributed to your as his recently published book, Overlanding Through the success as a CEO? Boardroom, reflect his exceptional capabilities in both the business and adventure realms. His sponsorship of the Johan’s personal values, characterized by a love for Tankwa Rally and subsequent venture into the fruit export adventure and strategic thinking, have played a significant market illustrates his innovative approach to business, role in shaping his professional success. His adventurous leveraging personal interests to explore new professional spirit, willingness to take risks, and discipline translate into opportunities. Johan's achievements are indicative of a a dynamic and effective leadership style. These traits enable leader who not only excels in his professional domain but him to drive innovation and growth within First also sets a high bar in his personal endeavours, inspiring Technology. His passion for exploration and resilience in those around him to pursue excellence in all aspects of life. the face of challenges mirror the attributes required in the rapidly evolving IT industry. Johan’s approach to leadership, informed by his personal values and experiences, demonstrates that success in the corporate world can coexist with a passion for exploring the unknown, leading to innovative and impactful outcomes. 29 December, 2023 www.thecioworld.com

32. 30 December, 2023 www.thecioworld.com

33. Leadership in Flux! ave you ever wondered what it takes to be a learn from failure creates an environment where innovation successful CEO in today's rapidly changing world? can flourish. H The answer lies not just in experience or expertise but in an insatiable thirst for learning. In an era where Leading by Example markets evolve overnight and technology reshapes industries at lightning speed, being a CEO means As the leader of an organization, CEOs set the tone for the embracing a mindset of perpetual growth and adaptation. entire company. By demonstrating a commitment to Let's delve into why being a CEO means never stopping learning and growth, CEOs inspire their teams to do the learning. same. When employees see their leaders actively seeking out new knowledge, embracing challenges, and striving for Embracing Change: The New Normal personal and professional development, it creates a culture where continuous learning is valued and celebrated. Gone are the days of static business environments and predictable market conditions. Today, CEOs must navigate Moreover, leading by example also involves acknowledging through a landscape characterized by constant change, one's limitations and being open to feedback and disruption, and uncertainty. Whether it's the emergence of constructive criticism. A CEO who is humble enough to admit when they don't have all the answers and willing to new technologies, shifts in consumer behavior, or global learn from others fosters a culture of collaboration and economic fluctuations, change is the new normal. continuous improvement. In such a dynamic environment, the ability to learn quickly Adapting to New Realities and adapt is not just advantageous – it's essential for survival. CEOs who cling to outdated strategies or resist change risk being left behind. Instead, successful leaders In today's fast-paced business world, what worked embrace change as an opportunity for growth and yesterday may not work tomorrow. CEOs must be willing innovation. to adapt their leadership style, strategies, and priorities to meet the evolving needs of the organization and its Staying Ahead of the Curve stakeholders. As a CEO, staying ahead of the curve requires more than This requires a willingness to challenge assumptions, just reacting to changes as they occur. It means actively rethink traditional approaches, and embrace new ways of seeking out new knowledge, trends, and insights that can thinking. Whether it's adopting agile methodologies, inform strategic decision-making. Whether it's attending embracing digital transformation, or pivoting in response industry conferences, networking with peers, or staying to market shifts, being a CEO means being flexible and abreast of the latest research, continuous learning is the key adaptable in the face of change. to staying one step ahead. Conclusion: The Journey of Lifelong Learning Moreover, learning shouldn't be confined to traditional sources. CEOs must cultivate a diverse range of inputs, Being a CEO means never stopping learning, because from interdisciplinary perspectives to unconventional leadership is not a destination but a journey of continuous sources of inspiration. By widening their knowledge base, growth and evolution. In a world where the only constant is leaders can gain fresh insights and approaches to tackling change, the ability to learn, unlearn, and relearn is the complex challenges. ultimate competitive advantage. Fostering Innovation and Creativity As Alvin Toffler aptly stated, the illiterate of the 21st century are not those who cannot read and write but those Innovation is the lifeblood of any successful organization, who cannot learn, unlearn, and relearn. As CEOs, we must and it thrives in environments where learning is embrace this mindset of perpetual learning if we are to encouraged. As a CEO, fostering a culture of curiosity and navigate the complexities of the modern business landscape experimentation is essential for driving innovation and successfully. creativity within the company. - Alaya Brown By promoting continuous learning among employees, CEOs can cultivate a workforce that is agile, adaptable, and empowered to think outside the box. Encouraging employees to pursue new skills, explore new ideas, and 31 December, 2023 www.thecioworld.com

34. Khanyi Nzukuma Chief Execu?ve Glacier by Sanlam 32 December, 2023 www.thecioworld.com

35. CEO Spotlight: South Africa's Most Influen?al CEOs to Know Bridging the Gap Between Psychology and Wealth Creation in a 25-Year Career Span! n the pursuit of understanding and helping people, one often finds unexpected paths. What if the road from I teaching to financial services held the key to empowering individuals and families toward a brighter financial future? This question, posed by Khanyi Nzukuma, Chief Executive of Glacier by Sanlam, encapsulates his profound journey from a dedicated teacher to a seasoned executive in the financial services sector. With over 25 years of experience, he has not only navigated the intricate landscape of finance but has also championed the cause of Doctor of Psychology degree from the University of educating individuals on wealth creation. Johannesburg. Khanyi’s professional odyssey commenced in 1992 when Below are the interview highlights: he stepped into the role of a teacher, armed with a Bachelor of Arts degree in Psychology from Rhodes University. Could you please elaborate on Glacier by Sanlam and Driven by a deep-seated desire to understand and assist its inception story? people, his career naturally transitioned into the financial realm. From his early days as a financial adviser at Sanlam, Glacier by Sanlam was created 26 years ago by Sanlam as a he ascended through various junior and senior management wealth management and investment administration business roles, laying the foundation for his impactful leadership. for middle to affluent clients. Our key focus is client administration and client reporting. Through financial In 2008, he took a significant leap, joining MMI Holdings. advisors, Glacier provides investment solutions targeted His journey at MMI saw him at the helm of Metropolitan towards clients who are creating wealth and those in Life and later as the CEO of Momentum Life. However, the retirement. call to return to his roots beckoned, and in January 2018, Khanyi rejoined Sanlam as the CEO of Glacier, the Our vision is to assist clients in creating and preserving company's retail investment administration arm. wealth. Through a comprehensive selection of investment solutions and with the help of our intermediaries, we enable His academic pursuits mirror his commitment to continuous clients to achieve financial confidence now and for learning and excellence. Alongside his bachelor’s degree, generations to come. he earned an MBA from Potchefstroom University and a 33 December, 2023 www.thecioworld.com

36. As a wholly owned subsidiary of Sanlam, Glacier has its roots in Sanlam’s purpose, which is to create sustainable value for all its stakeholders. We are proud of the role Sanlam plays and the contribution it makes to a stable financial system in Africa and beyond, and we support its commitment to advancing financial resilience, well-being, prosperity, and inclusion. How would you describe your leadership style, and what values do you prioritize in leading a team? The role of a CEO is to lead the co-creation of a strategy, the execution of a strategy, resource mobilization, and creating a culture that is conducive to strategy delivery. My leadership style is founded on a combination of collaborative empowerment and visionary guidance. I believe in fostering an environment where every team member feels empowered to contribute their unique strengths while working towards a shared goal. Transparency, open communication, and trust are pivotal in my approach. I prioritize creating a culture of respect where ideas are valued regardless of hierarchy and diverse perspectives are embraced. In terms of values, I place a high emphasis on integrity, accountability, and innovation. Integrity forms the foundation of all actions and decisions, ensuring that our endeavors are ethically sound and aligned with our core principles. Accountability is crucial—taking responsibility for both successes and setbacks is key to fostering a culture of growth and learning. I also encourage a culture of continuous innovation and learning. Embracing change and exploring new ideas drives our ability to adapt and thrive in an ever-evolving landscape. These values collectively serve as guiding principles in steering our team toward success, fostering an environment where individuals feel supported and motivated to excel. Can you share a memorable success story or accomplishment during your tenure as CEO that you are particularly proud of? Glacier has always been an innovative company geared towards growth and ensuring we remain a sustainable business despite a challenging economic environment. Early on in my tenure, we strategically identified an opportunity for consolidation in our market segment, which had been brought about by a stagnant economy. In our continuous pursuit of opportunities to grow our client base and broaden our offering, on 1 March 2023, Glacier took 34 December, 2023 www.thecioworld.com

37. full responsibility for the operations of the AFICA group How do you balance innovation with the need for (Alexforbes), and on 1 November 2023, Glacier concluded stability and consistency in your business strategies? the merger with Absa’s Market-Linked Investment Service Provider business, solidifying Glacier as a leading LISP Business-as-usual strategies ensure short-term profit business in South Africa, with about R580bn in assets under motives are met, while an organization needs to innovate administration (Glacier LISP, Glacier Life, and the two for the future to ensure it is future-fit. The main challenge is acquired businesses). to ensure resources are managed very well across the different project streams. We have also significantly grown Glacier Invest, our discretionary fund manager, which we partner with the In your opinion, what are the most critical skills or multi-managers at Sanlam Investments on, and currently qualities for a leader in today’s rapidly changing have R76bn in assets under management. business landscape? How do you foster a positive and inclusive workplace Markets evolve, technologies advance, and consumer culture within your organization? preferences shift. Being agile in business is crucial for leaders. Agile leaders are able to respond quickly to these Ensuring the organization is focused on a higher purpose, changes, adjusting strategies and operations to remain mission, and vision is critical. The next task is to ensure the competitive. In today’s dynamic business landscape, agility purpose of each employee is aligned with the purpose of the allows leaders to navigate uncertainty and change organization. Communication is the glue that keeps effectively, positioning their organizations for sustainable everyone updated on the journey. success. What are the key challenges you face in your industry, How do you personally invest in your continuous learning and professional development? and how do you approach overcoming them? I believe in a holistic balance of life in terms of physical Modernization and transformation in technology play a and mental wellness. I am an avid reader, especially in pivotal role in the success and growth of investment leadership, finance, and business material. I also attend platforms, not only in terms of enhancing the client various industry conferences as well as benchmark experience but also in allowing for scalability. Over the operating models locally and offshore. long term, streamlined processes and improved efficiency can lead to cost savings for investment platforms. To this Beyond professional achievements, what personal values end, we are on a continuous journey of improvement in both our technology for service and our technology for or experiences do you believe have contributed to your experience. Equally important, it allows us to construct success as a CEO? investment solutions and products that can meet clients' required investment outcomes easily and efficiently. Regarding personal values, authenticity has been the biggest value driver for me. Being authentic enables a Artificial intelligence (AI) has had and will continue to leader to be trusted, consistent, and dependable. Next to that have a profound impact on all facets of our society. The value is humility and genuinely caring about people around 21st century has been dubbed the digital era, or the fourth you. As leaders, we win because of our teams; therefore, it industrial revolution, and AI is the pinnacle of this time. should be a no-brainer that the most engaged, focused, and Glacier has the benefit of being able to innovate collective passionate team will win. The leader is largely responsible investment solutions such as the Glacier AI Flexible Fund for creating this winning culture through authenticity, CIO of Funds through Glacier Management Company, a humility, and support for the team. registered manager of collective investments. The Fund turned five this year and is the first of its kind on the South African Collective Investment Schemes (CIS) landscape, having fully adopted artificial intelligence (AI) for active management of underlying exchange-traded funds (ETFs) and being managed by an AI engine without any human interference. The Fund has brought novelty and uniqueness to the South African asset management industry. 35 December, 2023 www.thecioworld.com

38. CEO Spotlight: South Africa's Most Influen?al CEOs to Know A Global Journey from Heiress to Apprentice: A Tale of Family, Property and Personal Growth! ow can you truly understand the world unless you have seen it from every angle? This thought- H provoking question has been the guiding principle for Yael Geffen, the versatile CEO of Lew Geffen Sotheby’s International Realty, a name synonymous with excellence in the South African real estate landscape. Her journey is a unique narrative of breaking expectations and embracing a global perspective. In the corridors of Lew Geffen Sotheby’s International Realty, a legacy unfolded through Yael’s late grandmother, Aida, a pioneer in South Africa's property industry. Yael’s parents, Lew and Sandy Geffen, continued the legacy by establishing Lew Geffen Estates in 1982, later evolving into Lew Geffen Sotheby’s International Realty. Yet, Yael’s path deviated. Choosing exploration over convention, she embarked on a transformative six-year sojourn abroad after her graduation. New York City and Los Angeles became her classrooms, and high-powered roles in US advertising and marketing firms became her lessons. Her decision to step away from what was expected of her paved the way for a deeper understanding of the world and herself. Returning to the family business was not a mere homecoming; it was a fusion of global insights with a rich familial legacy. Despite her international experience, Yael humbly began her journey at the apprentice level, working under the mentorship of her father, Lew, and her late brother, Barak. 36 December, 2023 www.thecioworld.com

39. I’m very much a woman—a feminine one with a unique skill set that contributes significantly to any table. Yael Geffen CEO Lew Geffen Sotheby's Interna?onal Realty 37 December, 2023 www.thecioworld.com

40. Yael Geffen’s story is a testament to the idea that true I always strive to mastery comes not just from following in the footsteps of those before you but from forging your own path. Her lead from a place of unique blend of global experience and familial wisdom shapes a narrative of innovation and resilience in the authentic competitive world of real estate. confidence; from As Yael takes the helm at Lew Geffen Sotheby’s International Realty, she brings with her a wealth of a place where my knowledge acquired from different corners of the globe. The question that guided her journey now echoes in her team can respect accomplishments: “How can you truly understand the world unless you have seen it from every angle?” Yael Geffen’s rather than fear me. story is not just about real estate; it’s about embracing the world as a classroom and redefining the expectations that come with a prestigious family legacy. Below are the interview highlights: Could you please elaborate on Lew Geffen Sotheby’s Each team member can contribute to the team’s success and International Realty and its inception story? demise; share that responsibility, and when things go wrong, create a culture where your team allows you, as After initially working with his mother, Aida, my father their leader, to be proactive rather than reactive. established Lew Geffen Estates almost 42 years ago, and after 20 years, the company had grown exponentially to I tend to only hire solution-oriented people. Staff members become a household name, but there is only so far one can who focus on problems bring the whole team dynamic go in any industry, and in one specific market. down. There is nothing wrong with pointing out issues, challenges, and disruption, but having a Debbie Downer Our very solid national infrastructure built up over two who is fixed on the problem vs. the solution slows everyone decades, along with a very talented team, enabled us to down. forge an affiliation with Sotheby’s International Realty, which elevated our brand to a new level we couldn’t have Can you share a memorable success story or achieved on our own. accomplishment during your tenure as CEO that you are particularly proud of? A 300-year-old international brand carries weight and authenticity that no amount of skill or marketing budget can We overcame a crisis in our brand when our former CEO create in mere decades, and, overnight, our client base grew was charged with murder. It was a challenge to lead a and the customer demographic elevated, as did our company and overcome the immense amount of post- international reach. traumatic stress everyone felt as well as maintaining the integrity and reputation of the brand. How would you describe your leadership style, and what values do you prioritize in leading a team? Winning awards like Standard Bank’s Top Woman in Property and Women of Stature’s CEO of the Year Award I always strive to lead from a place of authentic confidence, were great highlights. My greatest work highlight would be from a place where my team can respect me rather than fear getting the once-in-a-lifetime opportunity to interview me. Holocaust survivor Dr. Edith Eger, the NY Times best- selling author of The Choice and The Gift. Let them make mistakes because seeing you cover for them creates such loyalty that they will not want to let that How do you foster a positive and inclusive workplace happen again. Invest in your team’s emotional and mental culture within your organization? health. Share; be vulnerable but have boundaries. People are no longer happy just being told what to do; they want to be fully engaged and feel as if their contribution 38 December, 2023 www.thecioworld.com

41. matters. They want to be acknowledged for their work, and How do you personally invest in your continuous they want to believe in those who lead them. learning and professional development? But to meet these higher expectations, leaders have to be To be a great leader and manager, you need to be able to able to do more than merely issue instructions and plan coach and empower your team. I am busy completing strategies. They must also be able to inspire passion, several coaching certifications, such as neuro coaching and teamwork, loyalty, trust, and confidence, and this requires a mentoring, as well as global feminine power coaching. I much more authentic leadership style. spend most weekends poring over all the fantastic podcasts, YouTube channels, and TED talks that are free learning and What are the key challenges you face in your industry, professional development courses. and how do you approach overcoming them? Beyond professional achievements, what personal values One of the biggest challenges was adapting to working in a or experiences do you believe have contributed to your male-dominated environment without sacrificing my success as a CEO? femininity and, thereby, myself. I left South Africa in 2002 to travel overseas, making it I experienced my lightbulb moment when I lived in New alone in the toughest city in the world, aka New York City. I York 20 years ago and was the only female in management came back six years later as a different person with an at the company at which I worked. The guys would toss a entirely new perspective. football around at every meeting, but they never thought to pass it to me. One day I asked them to include me, and, Please give us a few testimonials from your clients and although they were shocked, they obliged. awards or recognition that accurately highlight your achievements in the corporate niche. I realized then and there that although I did want to be • 2020 Standard Bank’s prestigious Top Woman in accepted by them as a peer, I did not want to be one of the Property Award. guys—because I’m not. I’m very much a woman—a • Chosen to represent South Africa as a speaker for the feminine one with a unique skill set that contributes World Leaders Summit in November 2021. significantly to any table. • She was featured as a TEDx speaker at Tedx Gresham How do you balance innovation with the need for Place, delivering her talk “Make it without Faking It” stability and consistency in your business strategies? in November 2022. • 2023 winner of Woman of Stature’s CEO of the Year. I subscribe to the thought process that technology can build • Speaker career highlight is having the honour to anything except trust. I believe in preserving the core while interview Dr. Edith Eger in 2021. Edith is an stimulating progress. Auschwitz survivor and the renowned author of the worldwide bestsellers The Choice and The Gift. In your opinion, what are the most critical skills or qualities for a leader in today’s rapidly changing Testimonials: business landscape? 1. “Yael’s leadership and focus on women in important • To lead from a place of authentic confidence—fake it leadership positions are exactly what we need.” till you make it—is the worst advice I’ve ever heard. Tammy Fahmi, Sr. VP of Global Servicing and Sotheby’s When you are your true, authentic self, it helps you International Realty Affiliates LLC stand out from the crowd. 2. “She is a pint-sized dynamo, authentic to the core, and • Pay attention to details from the get-go, as it’s her strategic insight is game-changing.” especially important to develop a thorough knowledge Hloniphizwe Mtolo, Country Chair, Shell Companies of your field and the expertise that makes you stand 3. “Her talks are always totally sincere and honest, and they out as invaluable to an organization. It is also the best are always laced with more than a trace of humour.” way to command respect. • Continually expand your network and develop Margaret Hirsch, Founder and Executive Director of contacts who will champion you in your industry. Hirsch’s Homestores. 39 December, 2023 www.thecioworld.com

42. , , A good CEO is a leader who's willing to adapt and change course when necessary, but also knows when to stay the course. - Marissa Mayer

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