Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering

1. 11/23/23, 3:50 PM Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering ENGINEERING RENDERING INNOVATION AND EXEMPLARY END-USER EXPERIENCES WITH PRODUCT AND PLATFORM ENGINEERING THE EMERGENCE OF PRODUCT AND PLATFORM ENGINEERING Platform Engineering marks the next stage after Agile DevOps but does not abandon the existing practices; instead, it seeks to combine the best aspects of both to create something distinct and compelling. According to a DevOps report, 94% of respondents concurred that platform engineering signi?cantly enhances their organizations’ ability to fully leverage DevOps’s advantages. We use cookies to give you a wonderful user experience. But as per preference, you can turn some cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy Platform engineering is the go-to tool for accelerated and innovative product engineering – a process that involves managing the product’s life cycle, from ideation to the ?nal deployment phase. In other words, platform engineering is building and maintaining the underlying infrastructure that supports product engineering. It is a complete package that emerged due to Accept Cookie Settings https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 1/10

2. 11/23/23, 3:50 PM the growing need for end users to work on complex apps/software, regardless of their technical knowledge. Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering It is worth noting that a product generates revenue from a single transaction while a platform e?ciently monetizes ongoing interactions. For example, one can sell products on the Amazon e-commerce platform, share content on YouTube, or make apps for the IOS App Store. In each case, the platform gets a portion of the money from the sale. In simple words, unlike a product, a platform is a continuous source of revenue where customers/end-users get what they want; hence, it makes sense to consider it a product too. PLATFORM MODERNIZATION: A GLIMPSE As an emerging technology and with budget considerations, you may be on the fence about updating your infrastructure and build products on legacy systems that may work but will underperform. Legacy systems carry signi?cant risks: We use cookies to give you a wonderful user experience. But as per preference, you can turn some cookies off by clicking on 'Manage Cookies'. Challenges in updating systems with bug ?xes, leading to workarounds and costly maintenance By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy Higher security risks due to delayed updates and security patches Cookie Settings Accept Limited ability or slow response to adapt to changing market demands https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 2/10

3. 11/23/23, 3:50 PM Platform modernization, also known as legacy platform modernization or legacy app modernization, involves updating existing platforms to meet current standards and enable swift digital product development. This process includes upgrading infrastructure, architecture, and features to pave the way for future advancements. Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering However, it’s best to consult a platform expert or a product and platform engineering services provider to determine what to modernize and prioritize where to invest when everything looks like a nail! Platform modernization services offer several crucial bene?ts: Enhanced integrations and functionality of existing applications Scalability and improved performance Improved security measures Enhanced customer experience Increased revenue streams for businesses Here are a few frontline technologies that facilitate platform modernization. Cloud-Native Platforms and Kubernetes with IaC: Initially, developers faced challenges with Kubernetes, such as complexity, security, performance optimization, etc.,  but improved tooling and platforms have made the process easier. cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy We use cookies to give you a wonderful user experience. But as per preference, you can turn some Microservices and Containerization: Microservices ensure modularity and fault isolation for adapting to fast-paced business environments, while containers maximize resource Cookie Settings Accept https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 3/10

4. 11/23/23, 3:50 PM Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering utilization by running multiple isolated instances on shared infrastructure. Together, these technologies simplify platform modernization. Cloud-Native Applications and Serverless Architecture: Cloud-native applications built on serverless architecture allow small, dedicated teams to rapidly develop and deploy applications and workloads such as data processing, stream processing, and parallel processing without needing server setup and con?guration. This approach promotes hardware decoupling and facilitates adding more components in parallel. ROLE OF INTEGRATION AND AUTOMATION IN CREATING SCALABLE AND AGILE PLATFORMS Along with modernization, businesses must consider two critical platform features – agility and scalability to maximize PPE ROI. According to McKinsey, embracing enterprise agility can lead to a 20-30% improvement in ?nancial performance and a 30-50% improvement in operational performance. Achieving platform agility and scalability requires a strategic combination of integration and automation. It involves the integration of various technologies like microservices-based architectures, cloud technologies, IoT connectivity, data analytics, AI, and API integration with legacy systems. This allows organizations to respond swiftly to market changes, deliver superior products and platforms, and enhance customer experiences. However, this integration presents challenges in managing various environments (e.g., development, testing, production) and handling extensive cloud resources. Organizations risk slowing down their development process and unnecessary errors without a well-established product and platform engineering practice. To tackle these obstacles effectively, there is an urgent need for automation in the integration process. We use cookies to give you a wonderful user experience. But as per preference, you can turn some cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy Accept Cookie Settings https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 4/10

5. 11/23/23, 3:50 PM Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering APIS FOR SEAMLESS INTEGRATION IN PRODUCT AND PLATFORM ENGINEERING A question – how to bring about the integration and automation as mentioned above? The answer – APIs For example, you have a fabric business and are selling your products on the Amazon e- commerce platform alongside your company website. How would you streamline your operations so your sales, stock levels, customer reviews, etc., are consistent across both the e-commerce sites? Amazon provides APIs (Application Programming Interfaces) that assist in managing and selling your products across both platforms. For example, if you want to synchronize your inventory data, you can leverage the Amazon API for inventory synchronization across Amazon and your e-commerce site. This implies, when a product is sold on either platform, the API will update the inventory levels on both, avoiding overselling or running out of stock. Similarly, Amazon’s e-commerce platform offers APIs for Product Listing and Management, Order Processing, Shipping and Tracking, Reviews and Ratings, Customer Data and Insights, Promotions and Advertising, etc. We use cookies to give you a wonderful user experience. But as per preference, you can turn some cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy This integration saves you time and effort and enhances customer experiences by ensuring accurate and consistent information across platforms. The follow-up question is – can we include third-party API integrations? Cookie Settings Accept https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 5/10

6. 11/23/23, 3:50 PM Yes, these third-party services are often referred to as middleware or integration platforms. Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering In the above example, the third-party application can be a payments app integrated with the Amazon e-commerce platform and the seller’s e-commerce website to allow a seamless payment experience for all parties (buyers, sellers, e-commerce platforms) involved in the transaction. Businesses may often have unique requirements and need a more customized approach to API integration, particularly third-party API integrations. This is best possible with the help of an in- house platform team or a service provider. BEST PRACTICES FOR INTEGRATING THIRD-PARTY APIS INTO PRODUCT AND PLATFORM ENGINEERING A poorly executed API integration can lead to subpar application performance and a negative user experience. Here are a few best practices for third-party API integration, helping businesses create e?cient and tailored product and platform engineering solutions for their needs. Refer to high-quality documentation: To fully utilize the capabilities of an API, referring to its documentation is essential. High-quality API documentation offers crucial information, including usage limitations, data input and output speci?cations, and other vital implementation details. It is a valuable guide for developers and users to maximize the API’s potential. Opt for well-tested and reliable APIs: It is vital to consider that APIs may face downtime, primarily when dependent on third-party services, resulting in an unsatisfactory user experience. To mitigate this risk, opting for well-tested APIs from reputed sources allows you to thoroughly test and manage your mission-critical applications, ensuring a robust user experience. Ensure API security: APIs from reputed sources like Amazon and Google often provide enhanced data protection through encrypted connections, ensuring higher security. On the other hand, poorly secured APIs can expose your business to potential security vulnerabilities. Given the increase in data theft and hacking incidents, choosing APIs that adhere to robust security policies is essential, fortifying your data against potential threats. The more scalable the API, the better: As businesses evolve, the need for adaptability becomes paramount. Opting for a scalable API allows it to expand alongside your business, ensuring you won’t need to revamp your existing third-party integrations when choosing ?exible solutions. This scalability ensures a smoother transition and future-proofs your API integration efforts, accommodating your business’s growth without the burden of extensive rework. We use cookies to give you a wonderful user experience. But as per preference, you can turn some cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy API Pricing makes a big difference: Given the complex pricing structure of APIs, many unsuspecting businesses end up paying more than expected for speci?c API usage they were unaware of. To avoid such situations, fully comprehending your chosen API’s pricing logic is essential. Take the time to estimate your expenses and compare them with the actual costs you incur. If you ?nd a signi?cant disparity between your estimates and actual spending, do Accept Cookie Settings https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 6/10

7. 11/23/23, 3:50 PM Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering not hesitate to contact your API provider. Seek information about your current price tier to clarify the pricing model and ensure you are well-informed about your API expenses. STAY AHEAD WITH TECHWAVE’S PRODUCT AND PLATFORM ENGINEERING SERVICES According to Gartner, by 2026, around 80% of software engineering organizations will create internal platform teams functioning as providers of reusable services, components, and tools for application delivery. Techwave’s Product and Platform Engineering team has expertise in e?ciently abstracting away the complexities of creating and running innovative, customer-driven applications so that client-side developers can focus on creating fantastic new experiences instead of wasting time on infrastructure concerns. Techwave product and platform engineering approach is based on the following: Platform-Led Innovation Human-Centered Design DevOps-Driven and Cloud-Native You can leverage Techwave’s integration and automation services that make connecting and interfacing your platform with another easier. We build customized APIs and enable easy API integration with third-party services and systems by adhering to the best practices. Read one of our success stories on how Techwave partnered with Cashé Software (a leading healthcare software supplier) to create, design, and host “Pavillio,” a healthcare management platform that transformed user experiences for the Home and Community-Based Services (HCBS) world. If it impresses you, please get in touch with us to learn how we can help you build similar cutting-edge engineering platforms. PREVIOUS POST How Can Businesses Maximize Their SAP Investment With Comprehensive AMS Support? NEXT POST Small Actions, Big Results: 10 Simple Steps for Greener Work Life We use cookies to give you a wonderful user experience. But as per preference, you can turn some cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Search here.. Policy Accept Cookie Settings RECENT POSTS https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 7/10

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9. 11/23/23, 3:50 PM Rendering Innovation and Exemplary End-user Experiences with Product and Platform Engineering Fintech IoT IT infrastructure SAP SAP AMS Validation ABOUT TECHWAVE Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT).  SERVICES Enterprise Digital Services Engineering Services Enterprise Business Services PLATFORMS SupplyVu™ Autonetics Platform Hybrid Cloud Management We use cookies to give you a wonderful user experience. But as per preference, you can turn some COSMOS IoT cookies off by clicking on 'Manage Cookies'. By continuing to use this website, you agree to our updated Techwave Cookie Policy.Techwave Cookie Policy Accept Cookie Settings GLOBAL HEADQUARTERS https://techwave.net/rendering-innovation-and-exemplary-end-user-experiences-with-product-and-platform-engineering/ 9/10

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