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The way of communicating has changed to an online medium due to the vast influence of the internet on a majority of the audience.
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The 4 Tips You Need to Manage Your Franchise’s Online Reputation How To Manage? Read More : https://thefranchiseuniverse.com/the-4-tips-you-need-to-manage-your-franchises-online-reputation/
Monitor Brand Perception you can take the help of online tools to identify the keywords and hashtags related to the franchise, the industry, and the customers. To keep the tab on all websites, here are some tools to monitor the growth of your brand: • Google Alerts • Tagboard • Social Mention • Hashtagify • Tweet Binder
Keep Out the Negativity You own a business that publishes online franchise magazines promoting your local businesses. You may be the top business franchise magazine in your niche, but some people who don’t get featured will find your franchise magazine annoying.
Have Knowledge About Online Rights Negative reviews can be removed, but you must contact the site’s owner and request it. Sometimes website owners may take down racist or insulting comments on their own, or they will do it immediately if you alert them
Set up a Strong Redressal System Customer grievances often act as a blessing in disguise if you positively view them and improve the product or service of your franchise based on customer feedback.
Creating a strong online presence for your franchise is not difficult, and if you perform these guidelines correctly, effects will be seen to improve your brand. Work on the feedback and keep improving your franchise. Happy Franchising!