54 Uses for Zebylbots in Your Marketing, Sales, and Customer Service

1. 54 Uses for Zebylbots in Your Marketing, Sales, and Customer Service M A R K E T I N G Communicate with your customers and prospects using the approach 90% of consumers want you to use: text messaging. Be perceived as a company that’s super easy to do business with. 1 14 Instantly deploy segmented campaigns to your customers and prospects. 15 Turn “conversational marketing” into a high-profit component of your marketing mix. 2 Make it easy to raise your number of useful “touchpoints” with customers and prospects in your database. 16 Engage with a higher-than-ever share of your website visitors. 3 Initiate meaningful conversations with your prospects and customers, rather than passively respond. Discontinue the use of landing pages with low compliance rates. 4 17 Give prospects the ability to instantly get the information they want via automated chat responses, and eliminate the need for searching online. 18 Convert a higher share of your website visitors from anonymous prospects to known leads. 5 Conduct “progressive profiling” of prospects in one fell swoop. 6 Fulfill requests from prospects with the correct information 100% of the time. 19 Qualify leads for sales more quickly and easily than ever before – without human intervention on your end. 7 Run more marketing programs – without adding marketing programs staff. 20 Raise the relevancy of your messaging to a previously unheard-of level. Put in place an essential element of a first-rate mobile strategy. 21 8 Run marketing programs that result in sales in a seamless process that includes receipt of payment from customers. Engage in “conversational commerce,” to have your sales flow more naturally via conversations. 22 9 Boost your online reputation by making it easy for satisfied customers to share ratings and testimonials on review sites you prefer. 10 Turn intelligent chatbots into the source of a serious competitive edge. 23 Use automation to communicate with customers and prospects at a one-to-one level. 11 Improve quality of life for your marketing team. 24 Maximize engagement rates on your lead nurture programs. 12 Use intelligent chatbots with machine learning capabilities to position your business as an innovator. 13

2. S A L E S Qualify prospects before they ever speak with sales, to improve the efficiency of your sales team – without human intervention on your end. Give your customers and prospects the closest thing to a “personal shopper” experience online. 25 32 Gain the capacity to engage in an unlimited number of simultaneous sales conversations. 33 Lock in sales leads and engage with prospects before they turn to your competition. 26 Convert a higher percentage of prospects into customers. 34 Sell to more prospects – without adding sales staff. 27 End frustrating “hold time” experienced by prospects before they converse with a sales rep. Sell to prospects on a 24/7/365 basis. 35 28 Raise your customer loyalty rate. 36 Send the sales team a higher quantity of qualified leads. 29 Reduce the percentage of time-wasting “dead-end” opportunities for your sales reps. 37 Ensure your best sales practices are consistently applied. 30 Provide an in-demand channel for prospects ready to converse with you who aren’t ready to speak with one of your sales reps. Improve quality of life for your sales team. 38 31 C U S T O M E R S E R V I C E Answer routine questions from customers and prospects without human intervention on your end. Ensure your best practices of customer service are consistently applied. 39 47 Bring your response time to customer service requests to a new low. End the frustrating “hold time” for prospects to converse with a customer service rep. 40 48 Make life easier for your customer service reps by eliminating mundane chores that can now be automated. Gain the capacity to engage in an unlimited number of simultaneous sales conversations. 41 49 Give your customers what resembles an “Amazon-like” customer service experience. 50 Convert your company’s customer service into a function available at all hours, every day of the year. 42 Improve the consistency of your customer service across channels. 51 Provide customers and prospects with more consistently excellent customer service. 43 End frustration delays when customers want basic questions answered. 52 Service more customer requests – without adding customer service staff. 44 Improve quality of life for your customer service team. 53 Automate the process of working to resolve customer issues and opening a support ticket when necessary. 45 Take your customer satisfaction level to a new high … and then brag about it in your marketing! 54 Take counterproductive emotional responses on your company’s end out of the customer service equation. 46