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We’ve got a problem.

We’ve got a problem. (At-risk youth). (Person of color). “The Wizard of Oz”. Friends of the Children (Friends) is an intervention program for the most vulnerable children living in seriously high-risk environments. Vision.

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We’ve got a problem.

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  1. We’ve got a problem.

  2. (At-risk youth) (Person of color) “The Wizard of Oz”

  3. Friends of the Children (Friends) is an intervention program for the most vulnerable children living in seriously high-risk environments Vision • Teachers, Firefighters, and Friends*—Friends will become part of the “social fabric” of our communities; helping our nation’s most vulnerable children develop the relationships, goals, and skills necessary to break the cycles of poverty, abuse, and violence and become contributing members of their community Service model • Most vulnerable children are selected based on research-based risk factors • Children receiveearly interventionstarting in kindergarten or first gradeandlong-term mentoring and support continuing through high school graduation • Children spendone-on-one quality timewith a “Friend” who is a full-time, carefully selected, and trained professional • Children are offeredcomprehensive services to meet their academic, social, emotional, and physical needs Outcomes for children • Avoid involvement in criminal justice system • Avoid early parenting • Graduate from high school with a plan for the future

  4. Friends’ unique program is specifically designed to identify and support our nation’s most vulnerable children Identify the most vulnerable children early… …and provide them with a supportive, qualified adult … and holistic services over a sustained period of time • Proactive child selection process • Research shows that early risk factors can identify young children most likely to fall victim to later serious negative outcomes • Friends works with schools in high-poverty areas to select children based on risk factors and then conducts extensive outreach to families to enroll children • Early intervention • Children enter by the end of first grade • Supportive, qualified adult • Professional Friends • Full time, paid employees • College educated • Are experience and talented working with high-risk youth • Selected through rigorous hiring process • Receive extensive initial and ongoing training • Are highly supported and supervised by program staff • Holistic approach • Friends develop quality one-on-one relationship with child • Meet with each child 8 times for 16 hours/month • Develop and update individualized goal plan for child • Engage in community service and other activities • Friends and program staff work to support each child’s academic, physical, emotional, social, and mental health needs

  5. Demonstrated potential of the unique service model sparked interest across the country and led to the creation of the national network Oregon Initiative (Salem & Eugene) opened Cincinnati, New York City, San Francisco, Wilmington opened National office, Klamath Falls and Seattle opened Chester opened Washington DC opened Portland opened Source: Friends of the Children

  6. 4.…needed to successfully implement these strategies  2…..to provide these activities and services  1. National Friends needs these resources  3….so that chapters have these elements  5.…to produce these outcomes among children and youth • Qualified and Effective Personnel • with Expertise in: • Management • Business/strategy planning • Program Development and Quality • Assurance • Management of quality, including database and reporting system • Curriculum development for child and adolescent programming • Training of supervisors and child serving staff • Evaluation management • Developing and maintaining collaborative partnerships • Infrastructure/Operations • Financial and HR systems, including hiring practices • IT • Financial Sustainability/ • Development • Fundraising with national and local major donors • Developing/testing fundraising strategies including new products • Marketing and Public Relations • Grant writing (government and foundations) • Government Relations (lobbying) • Developing and maintaining corporate Partnerships • Board Members with • Commitment to Friends of the Children • National connections (corporate, foundations, individuals) • Expertise in a substantive area (finance, law, public relations, national organizations) • Willingness to help with fundraising • Budget to support personnel High Quality Friends ·High quality Friends who remain in relationship for a minimum of four years with a monthly minimum of 6-8 contacts of 16 hours with each child ·Friends with an associates degree or more (preferred); a minimum of two years direct experience with children living in seriously high-risk environments; safe driving record ·Friends who work with no more than 8 children Selection of Vulnerable Children Living in High Risk Environments ·Children served by each chapter meet specified screening criteria (see risk and protective factors chart) ·Children identified by the end of the first grade ·Children selected in collaboration with credible and supportive community organizations ·A working relationship with child’s parents or guardians High Quality Program Resources and Support, Directly or through Partnerships ·A safe space for Friends and children ·Educational support services ·Physical, emotional and social services ·Caregiver support for basic needs and appropriate interventions when necessary for child’s progress ·A strong working partnership with schools ·A commitment to program children through high school and as they move within the service area Financial Sustainability/Development ·Personnel with development expertise ·Engaged and effective board ·Sound and active development plan, including local major donors ·Sound and active marketing and PR plan ·Adherence to national branding standards ·Diversified funding base ·In-kind and volunteer resources Program Development • Lead efforts to refine the program • Provide assistance in addressing ad hoc program questions • Quality Assurance • Establish standards and best practices for chapters; • Review outcome data for children and assist chapters in using data to improve program • Assist chapters in selecting and retaining both children and Friends • Provide curriculum and training for Friends, supervisors, Executive Directors • Conduct site visits, provide coaching • Assist chapters in identifying gaps; suggest strategies for addressing gaps • Infrastructure/Operations • Provide support for hiring qualified and effective Executive Directors • Establish standards for accounting, HR, and insurance; provide templates and free/fee-based support for implementation • Assist in Board development (clarify roles, orientation, training, support) • Implement regular processes to share information/lessons learned through intranet, conference calls, meetings • Establish database system including forms, software, hardware; • Financial Sustainability/Development • Coordinate donor prospects • Provide marketing/PR strategy and selected products, materials (like sponsorship); train chapters • Provide case statement, framework and assist chapters in developing strategic plans including growth and development plans; Board, ED training • National Evaluation • Provide leadership in seeking funds for and in managing program research, longitudinal evaluation study • Dissemination of evaluation results • An enduring high-quality relationship • for each child with a professional • paid) mentor (the Friend) • One-on-one long-term positive relationship • Individualized plans for success for each child • Review progress semi- annually • Friends who have the knowledge, • experience, and ability to provide skill • building and/or resourcesfor: • Social development • Emotional development, including anger management • Academic development • Problem solving/making positive choices • Appreciation of own culture and cultures of others • Skills that build towards independent living (i.e. hygiene, nutrition, time management, social courtesies, budgeting) • Development of individual talents and interests • Participation in meaningful and quality extracurricular activities and community service. • Program resources and support, • directly or through partnerships, in • the following areas of need: • Services for children, including physical, emotional and educational support, community service activities, special talent opportunities • Services for caregivers, including referral to social services • A safe space for Friends and children to gather To start the business planning process, Friends developed a comprehensive Theory of Change for the network Helping our most vulnerable children living in seriously high-risk environments develop the relationships, goals, skills, and resources necessary to thrive. • Intermediate • Social and Emotional • Development • Strong relationships with adults, peers, and community • Improved mental and emotional health • Making Good Choices • Reduced aggression and problem behaviors • Avoidance of substance abuse • School Success • Academic performance and progress (attendance, appropriate classroom behavior, progression in reading/math/ computer literacy and promotion) • Other • Improved health care (both physical and mental including reproductive when appropriate) • Plan and skills for the future (post high school) •  • Long-term • Avoid Involvement in the Criminal Justice System • Avoid Early Parenting • Succeed in School with a minimum of a high school diploma (1st choice) or GED

  7. “I was bad…”

  8. A.J. and Zach

  9. A.J. (#2) today

  10. Storytelling as Best Practice How stories strengthen your organization, engage your audience, and advance your mission.

  11. Why is narrative so powerful? How do stories compare to data? What makes a good story? How are stories currently being used as tools? How can you use stories more effectively?

  12. Why is narrative so powerful? Storytelling is an integral part of our history, identities, culture, and thought process.

  13. Why is narrative so powerful? “ No one in the world knew what truth was until someone had told a story….” “I don’t know any stories.”

  14. Why is narrative so powerful? The “How We Met” Story The “Why I Prefer Dogs over Cats” Story The “My Crazy Parent” Story The “Where I Was on 9/11” Story IDENTITY The “My Crazy Night in Georgetown” Story The “I Can’t Seem to Lose Weight” Story STORIES YOU WANT TO TELL - STORIES NOBODY WANTS TO HEAR STORIES YOU TELL (YOU)

  15. Why is narrative so powerful? “To be in a viable culture is to be bound in a set of connecting stories….” CULTURE

  16. Why is narrative so powerful? The Mob at the Gates The Triumphant Individual The Benevolent Community Rot at the Top

  17. Why is narrative so powerful? MEMORY + soap and shoe 1 out of 21

  18. Why is narrative so powerful? “...” soap and shoe in a sentence 8 out of 21

  19. Why is narrative so powerful? “?” soap and shoe in a question 16 out of 21

  20. Why is narrative so powerful? + 1 out of 21 “...” 8 out of 21 “?” 16 out of 21

  21. Why is narrative so powerful? "Hearing an exciting story apparently releases epinephrine from the adrenal glands into the circulation, thereby enhancing one's memory…" Scientific American • April 2003

  22. Why is narrative so powerful? “Information without access to information is not information at all.”

  23. How do stories compare to data? Stories help us decide which facts to accept and which to reject. Just as hearts lead minds, stories should always precede data.

  24. How do stories compare to data? Pennington & Hastie Conducted study on how juries make decisions. “[Jurors] compare their stories to those presented by the two attorneys, and select the one that most closely matches their own story.”

  25. How do stories compare to data? Richard Nisbett Conducted focus groups comparing strength of narrative versus data when discussing welfare mothers and prison guards.

  26. How do stories compare to data? “Facts don’t have the power to change someone’s story. Your goal is to introduce a new story that will let your facts in.”

  27. What makes a good story? A time-tested structure, telling details, emotion, truth and meaning are the essential components.

  28. “It’s Going to Be Okay, Jennifer.”

  29. What makes a good story? Act I Act II BARRIER BARRIER BARRIER Act III PROTAGONIST STRUCTURE GOAL RESOLUTION

  30. What makes a good story? PROTAGONIST GOAL BARRIERS RESOLUTION John Nash An original theory He’s nuttier than Mr. Peanut A beautiful heart

  31. What makes a good story? • Simple and lean. QUALITIES

  32. What makes a good story? “Everyone had to turn on their porch lights at 7 pm. That’s how the company made sure the streets were lit at night.”

  33. What makes a good story? • Simple and lean • Not predictable • Engages the emotions • Contains truth • Infused with meaning

  34. How are stories currently being used as tools? Foundations, nonprofits, and even entire nations are using stories systematically to clarify and pursue their respective goals.

  35. How are stories currently being used as tools? USPIRG: Story Memos • Start with a common assumption. • Introduce a point of conflict. • Cast the story with clear heroes and villains. • Include at least one memorable fact. • Point the way to a happy ending. Clean Water Enforcement Act • 1993

  36. How are stories currently being used as tools? RARE Center: Programmatic Storytelling • Personifying the environment through characters. • Telling stories in radio soap operas. • Teaching eco-tourism guides how to tell stories. “La Coita” helped reduce forest fires.

  37. How are stories currently being used as tools? Environmental Defense: Storytelling Retreat • Captured 87 stories in one day. • Anthology of “Staff Told Tales” to be published. • Best stories will support programmatic work, fundraising, internal HR

  38. How are stories currently being used as tools? Trust for Public Land: Storytelling Handbook The Story of Five-Star Garden “I just come to see if this thing… if this garden is real. Because I cannot believe the change that has occurred in my mother.”

  39. How are stories currently being used as tools? FamiliesUSA: Story Bank • Launched in 1990s with 200 stories; now has 412 stories. • Stories updated every 6 months to ensure accuracy. • Placements landed in NY Times, Washington Post, ABC, CBS, NBC News, et. al. www.familiesusa.org/html/advocates/impress.htm

  40. How are stories currently being used as tools? SOUTH AFRICA: Scenario Planning • Ostrich • Lame Duck • Icarus • Flamingo “I am not an ostrich.” F.W. deKlerk

  41. How can you use stories more effectively? Consider all the tools available, but first identify the “core stories” that capture the essence of your work.

  42. How can you use stories more effectively? The Sacred Bundle Lakota Indians

  43. How can you use stories more effectively? Core Stories • How we began. • Emblematic successes. • Learned-in-Defeat stories. • Performance stories. • The nature of our challenge.

  44. 7 Questions to Sharpen Your Storytelling • Who’s the protagonist? • What’s the hook? • What keeps it interesting? • Where’s the conflict? • Have you included telling details? • What’s the emotional hook? • Is the meaning clear?

  45. Questions and Comments

  46. Jane Goodall’s Sacred Bundle of Hope

  47. Thank you.

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