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Silverstone’s Social Media

Silverstone’s Social Media. Why social media?*. Opportunity to broadcast & engage Fans of the brand are 28% more likely to repeat purchase 68% - more likely to recommend brands they’ve liked 44% follow fan pages friends have liked

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Silverstone’s Social Media

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  1. Silverstone’s Social Media

  2. Why social media?* Opportunity to broadcast & engage • Fans of the brand are 28% more likely to repeat purchase • 68% - more likely to recommend brands they’ve liked • 44% follow fan pages friends have liked *Data highlighted above is from Syncapse Corp’s The Value of a Facebook Fan: An Empirical View, published in June 2011.

  3. What social can do for Silverstone • Increase traffic to website • Specifically target experience enthusiasts • Improve relationship with brand, two-way • Brand awareness • Improve communication channels • Support overall business objectives • Additional channel • Get a share of the voice and influence

  4. Social media in racing/entertainment environments

  5. Attractions/Entertainment Venues

  6. Alton Towers & Butlins

  7. A Potential 3 Point Plan • Get house in order – cover the basics • Day to Day & Brand Territory content • Campaigns and broader business objectives

  8. Facebook - The basics • Add Like buttons to web content • iFrames • Shop function online • Maximise SEO in about and info • Inclusion within all print and e-marketing • Polling function • Drive traffic to areas of site

  9. Twitter, Flickr & YouTube - The basics • The bio • The appearance • Develop key “Power Twitter,” influencers • Follower strategy • Brand mentions – monitor • Develop channel for video content • Integrate into online & offline • Hashtags

  10. Day to day content • Develop response/engagement strategy • Internal and external • Tie-ins with broader business objectives and marketing activity • Develop brand territory areas • Polling – workshop with marketing function • Calendar specific i.e. Father’s Day

  11. Brand Territory for Content

  12. An example week of posting

  13. Initial Campaign Concepts • Additional brand awareness, outside our fan base – making it shareable and expanding fan base. • Retweets, posts and shares. • Two campaigns a year, 6 months per campaign • Track Icon • Fantasy Racer • TrackStar

  14. Track Icon: Real-time Driver Competition Aim: Competitive nature of track day experiences will increase engagement and WOM.

  15. Fantasy Racer A fantasy style game, where fans of Superbikes, MotoGP and F1 pick their winners.

  16. TrackStar Game • Share and post scores on Silverstone • QR code inclusion • Winner gets laps with their favourite driver at F1 GP • Aim to increase followings on Facebook/ Twitter

  17. Summary • Guidelines crucial • Initial basics need covering first • Content-driven strategy • Aim to increase brand value/association • Commercial edge key – likely to change • Campaign concepts developed

  18. The End Please SHARE and comment – what do you think?

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