1 / 16

Marketing Principles Sample Assignment - Assignment Prime Australia

This is a sample document on "Marketing Principles" prepared by one of the professional writer of Assignment Prime Australia. Our expert writers comes from different genres and covers a wide range of subjects. If you are facing any problem in writing your assignments then contact us now for the best assignment help. We offer extra discounts to the students on every assignment order.

adamjackson
Download Presentation

Marketing Principles Sample Assignment - Assignment Prime Australia

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Marketing Principles TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  2. Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 1.1 Elements of marketing process.............................................................................................1 1.2 Benefits and costs of marketing orientation for Perfetto Juice company..............................2 TASK 2............................................................................................................................................2 2.1 Micro and macro factors which affects Perfetto Juice company..........................................2 2.2 Segmentation criteria for products in different markets........................................................3 2.3 Choosing a target strategy for selected product....................................................................4 2.4 Affect of buying behaviour on marketing activities in different buying situations...............4 2.5 Repositioned for Perfetto Juice.............................................................................................5 2.6 Difference in marketing products and services to businesses rather than consumers...........5 2.7 Difference between international marketing and domestic marketing..................................5 TASK 3............................................................................................................................................6 3.1 Marketing Mix for two different segments...........................................................................6 3.2 Development of new product................................................................................................7 3.3 Distribution strategy..............................................................................................................7 3.4 Pricing strategy in achieving organizational goals and objectives........................................8 3.5 Promotional activity in achieving organizational objectives................................................8 3.6 Understanding additional marketing mix..............................................................................9 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10 TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  3. INTRODUCTION Marketing principles refers to a process through which firms can find out the needs and requirements of customers. All the businesses in the world aim for gaining maximum profit and it is only possible when firms satisfy their services users. There are mainly four elements involved in this process which are product, price, place and promotion (Sheth and Sisodia, 2015). All these four elements are important to carry out research through customers’ needs and wants that can be easily. Present report is about Perfetto Juice Company which is a fruit juice producing firm. It is a UK based company that provides their services to 15 different countries. This report covers different concepts and process which are involved in marketing. Further, it covers the use of different concepts which are involved in targeting, positioning and segmentation. Lastly, it also includes the use of marketing mix at various contexts. THIS IS A SAMPLE ASSIGNMENT BUY COMPLETE ASSIGNMENT ONLINE FROM PROFESSIONALS CONTACT US: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com TASK 1 1.1 Elements of marketing process Marketing is a process through which businesses provide information regarding the services or products developed by organizations (Jobber and Ellis-Chadwick, 2012). As it was discussed above in marketing process there are four elements involved and these elements are very essential in satisfying customers effectively. Following are the elements of marketing process used at Perfetto Juice Company: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  4. Environmental scanning: For an organization it is very important to scan the environment as it helps in identifying the areas in which the firm needs improvement. Various tools like environmental scan is possible through SWOT, PESTLE, Porters five forces, etc. (Jung, Hermann and Phelps, 2013). These tools help Perfetto Juice Company in developing path through which they achieve their objectives. Marketing tactics: In order to satisfy the customers, it is very essential to focus on 7Ps (price, place, product, promotion, physical evidence, people and process) Strategies of marketing: Division of people on the basis of gender, salary, age, etc. is very important. It helps in achieving the goals according to the targeted audiences. This is possible with the help of segmentation, targeting and positioning. 1.2 Benefits and costs of marketing orientation for Perfetto Juice Company It is very essential for Perfetto Juice Company to provide their customers with unique products so as to be competitive. Through market orientation, firm would be able to satisfy their customers effectively. They will be able to attract more and more customers and in gaining profit (Armstrong, Adam and Kotler, 2014). With the implementation of marketing strategies firm identifies potential customers and they would be able satisfy their needs and wants accordingly. One of the best tool through which customers could be attracted is by providing them with low price products but with high quality. Through this strategy organization could compete effectively with their competitors. Benefits which Perfetto Juice company get through market orientation are improved customers relationship, profitability, upgraded quality of products, competitive advantages, etc. (Challagalla, Murtha and Jaworski, 2014). In this context, all the Ps of marketing process are very helpful in positioning its services and products in the mind of customers. In addition to this, market research and survey are very helpful in knowing the customer's satisfaction level and in identifying the areas in which they need improvement. TASK 2 2.1 Micro and macro factors that affects Perfetto Juice Company Macro environment includes all the external factors which affect the organization. Following are the factors which affects Perfetto Juice Company: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  5. Political factor: Firm gets affected by the change policies imposed by government. Factors which affect the organization politically are change in Fiscal policy, tax policies, etc. Economic factors: This change have a direct impact on the organization. It includes inflation rate, change in demand, alteration in customer preferences, etc. (Armstrong Denize and Kotler, 2014). Social factors: Taste and preference of countries would differ form other countries. For some market it would be favourable but there would market where it won’t be favourable. Technological factors: Change in innovation affect the business environment. To be competitive it is essential for Perfetto Juice Company to make changes according to the variation or innovation in technology (Challagalla, Murtha and Jaworski, 2014). THIS IS A SAMPLE ASSIGNMENT BUY COMPLETE ASSIGNMENT ONLINE FROM PROFESSIONALS CONTACT US: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com Legal: In different countries they have diverse laws related to safety, consumer laws, etc. It is very important for Perfetto Juice Company to follow all the legal laws and to act accordingly. Environmental factors: This factor depends upon the environmental surroundings like climatic change, geographical location. Weather, etc. (Marketing principles, 2016). Micro environment involves factors which have direct or high impact over the organization. Firm could make use of different strategies through which they could make improvements. Following are the factors which affect the firm: Customers: They are the main source through which firm get to know whether they are gaining profit or facing loss (Hastings and Domegan, 2013). It is very essential for Perfetto Juice TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  6. Company to understand their customer's and in providing them products or services which would satisfy them. Employees: They are the one who have direct contact with customers. In other words, they are the face of organization. Employees should be monitored so that areas could be identified in which they lack and accordingly, they should be provided with training so that they could overcome them. Competitors: There are many competitors for Perfetto Juice Company. These firms use different strategies so as to attract more and more customers (Qamar, Habiba and Amin, 2014). In this context, Perfetto Juice Company should be able to use their creativity so that they could compete effectively. Suppliers: They provide materials to organization. It is very important for them to maintain good relationship with them so that firm would be able to develop their products and supply them according to demand (Principles of Marketing, 2016). 2.2 Segmentation criteria for products in different markets Segmentation can be defined as a strategy through which targeted audience are divided into different subsets. It is helpful in developing strategies through which customers could be attracted easily. Following are the ways through which Perfetto Juice company: Demography: According to this segmentation division is done on the basis of gender, age, income, etc. (Brown, Browne and Browne, 2015) According to the products delivered by this firm. As it was discussed above, Perfetto Juice company provide fruit juice and they have mainly targeted to athletes accordingly, age group from 10 to 50 has been targeted. All the customers between this age group are provided with their products. Psycho graphic: In this, the division is done on the basis of beliefs, life-style, values, etc. fruit juice are focused on young people. Preference of customers are different and accordingly firm should be able to deliver them products through which they would be able to satisfy their customers (Newton, Ewing and Finch, 2013). TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  7. 2.3 Choosing a target strategy for selected product Targeting is very essential for the organization to develop plan with the help of which they focus on achieving their desired goals and objectives. Following are the strategies which could be adopted in choosing target strategies: Research and surveys: This one of the effective strategy which helps the firm in to know the people would be suitable for setting targets. It is also helps in determining the needs and wants of the customers and in developing products which would help in satisfying them (Shank and Lyberger, 2014). There are many areas on which research can be conducted like knowing customer's satisfaction level, areas in which firm lacks, knowing needs and wants of the customers, etc. Differentiated marketing strategy: This strategy is very useful in achieving objectives like brand recognition and maximization of sales. In addition to this firm can also make distinctiveness of their products at each customer segment (Lilien, Rangaswamy and De Bruyn, 2013). Further, they would be able to develop good image among the minds of the customers. 2.4 Affect of buying behaviour on marketing activities in different buying situations There are many factors because of which buying behaviour of customers affect. Following are few of them: Pricing: There are many firms which provide same type of products. Many of the organization reduces their price and as a result customers buying behaviour changes (Wong and Huang, 2015). They would shift to that particular product as customers get same product at lesser price. Quality: There are customers who prefer to buy quality products, even if the price is comparatively high. In this context, the buying behaviour will get affected if firm is not providing their customers with quality products or services. Promotional activities: Firm should select their target audience and choose the best tools through which they will be able to attract their customers (Ennew and Waite, 2013). Advertisements plays a vital role in affecting customers buying behaviour and attractive advertisement would help in developing curiosity among customers and they would tent to buy the product. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  8. 2.5 Repositioned for Perfetto Juice For reposition of product delivered by Perfetto Juice, firm should conduct research with the help of which they would get to know the requirements of customers. Further, they could also make changes in their products according to customer’s preferences (Rollins and Perri, 2013). In addition to this, they can also hire celebrity who would endorse in the product. As this product mainly targets on athletes so famous person related to any sports should be hired for endorsement. Moreover, they can provide their customers with special offers like discounts, free products, etc. This types of strategy would help in attracting more and more customers. In this way organization would be able to provide high competition to their competitors (Marks, Wentland and O'Connor, 2014). Promotional activities play an important role in conveying information to the customers and in developing curiosity among them. Further, they can use different social media like Facebook, Twitter, LinkedIn, etc. THIS IS A SAMPLE ASSIGNMENT BUY COMPLETE ASSIGNMENT ONLINE FROM PROFESSIONALS CONTACT US: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com 2.6 Difference in marketing products and services to businesses rather than consumers Both marketing products and services to businesses and consumers are different. In order to deliver the product to other business, it is very essential for the firm to use different strategies so that businesses buy their products (Luca and Suggs, 2013). Firms need to give proper presentation to their clients so that they buy their products. In the presentation, they need to explain all the features, its durability and quality of product. This is done so that organization can get positive response from their clients and could sell their products and gain profit. On the other TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  9. hand, for marketing products and services to customers have to be done with the use of effective promotional tools. Customers would buy the product according to taste, presences and through word of mouth (Eskandari, Miri and Akbarian, 2015). In addition to this, sale could be increased with the help of adopting various strategies like provide discounts or various other tools which help in attracting customers. 2.7 Difference between international marketing and domestic marketing International marketing Domestic marketing Transfer of goods and services to different Transfer of goods and services within country. countries Highly risky as it involves effective Less risky management Huge financial resources is required for Less financial resource transfer of good to different countries. Deals with several markets. Deals with single market Uses marketing principles but needs more They use marketing principles but it’s not commitment as the laws, regulation and complex (Sheth and Sisodia, 2015). uncertainty would differ from country to country. In international marketing, they have to deal In domestic marketing, firms deal with singe with different set of customers and have to set of customers. understand their needs and wants accordingly In this organization need to adopt different In this firm are able to use same set of types of strategies so as to promote their strategies and policies in order to promote their products or service. product or services. TASK 3 3.1 Marketing Mix for two different segments Marketing mix of Perfetto Juice for the age group of children that is form 8 to 15 are as follows: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  10. Products As the target audience would be children. The products have to be delivered in different flavours. As their will be children who would prefer different flavours. The product would be sold in different flavour of fruits. In addition to this, it would be helpful in providing valuable ingredients for growth purposes. Price Effective research would be done so as to know the competitor’s price and comparing it the amount would be kept low then the competitor’s price. Place Product has to be made easily available to customers so it would be sold on all retail stores and also online. Promotion All the promotional tools like television, different social media, advertisements on newspapers, etc. Market segmentation for age group from 16 to 50 are as follows: Products For this age group product would be sold in single flavour. Would help to regain energy. PriceCompetitor’s price would be compared and pricing would be done. Place Retail and online market Promotion Advertisements on newspapers, different social media, television, etc. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  11. 3.2 Development of new product In order to develop or to introduce new product in the market it is very essential to conduct market research. Market research would be helpful in determining the preference of the customers and accordingly they can develop product (Jobber and Ellis-Chadwick, 2012). According to the market research it was found that there is a need to relaunching of existing product in an improved manner. In addition to this, they would deliver their product to customers in different flavours. Target market would be divided into two segmentation that are in two different age groups which are 8 to 15 and 16 to 50. Name of the product would be “Improve Perfetto Juice”. All the benefits which the firm was providing to their customers earlier with added qualities and that also in different flavour would be delivered now. In addition to this, effective advertisement will help in developing different strategies so as to attract customers. THIS IS A SAMPLE ASSIGNMENT BUY COMPLETE ASSIGNMENT ONLINE FROM PROFESSIONALS CONTACT US: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com 3.3 Distribution strategy Product would be delivered in such a way that it could be made available to customers easily. “Improve Perfetto Juice” would be made available to at all the retail shops. In today's world use of internet has been rapidly increasing. Customers prefer to buy products online. In this context, Perfetto Juice Company would make use on line marketing and make their product easily available to their customers (Jung, Hermann and Phelps, 2013). This one of the effective and easiest form of delivering products. Further, intermediaries would be used so that product TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  12. could reach customers easily. There are different distribution channels through which firm can deliver their product effectively. Among which Perfetto Juice Company should use four channel distribution that is manufacturer, wholesalers, retailers and then to ultimate consumers. This would be helpful in making customers know about the product and in attracting more and more customers. 3.4 Pricing strategy in achieving organizational goals and objectives There are different types of strategies related to price which could be adopt by the firm in selling their products. In this context, it is very important for the organization to make a market research of all the competitors which Perfetto Juice Company has. According to the research it was found that the average pricing made of 1 litre was £0.99. With this respect, product would be sold or made available to customers at £0.97 (Strategic Management, 2016). This would be helpful in attracting customers if firm provides their product at low price compared to its competitors. In addition to this, the quality on which the product is being delivered is also high. As a result, selling the product at £0.97 would be effective for customers and it would also satisfy them. When the sale of product will increase, then the price will also be increasing. This would help the firm to gain profit. 3.5 Promotional activity in achieving organizational objectives There are many tools through which firm can promote their products. In order to promote their manufactured goods effectively, organization should develop attractive and effective advertisement on television with the help of which they would be able to attract customers. Moreover, celebrity would be hired to endorse the product as it would be helpful in attracting his/her fans. (Stakeholder Analysis, Project Management, templates and advice, 2016). In addition to this, product can be sold at discount offers or with free products. Moreover, various social sites would be used like Facebook, Twitter, LinkedIn, etc. so that people can know about the product. Video can also be creatd and uploaded on YouTube as it is one of the best way to promote the product. Further, it would also help in knowing the customer's perception about the product. Newspapers, radio, banners and poster would also be used so that more and more customers could be informed regarding the product. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  13. 3.6 Understanding additional marketing mix There are mainly three additional elements involved in marketing mix which are physical evidence, people and process. Process: It is collecting feedback from customers. They are the end users, they would be helpful in providing areas in which the product lacks. Accordingly, there can make change and improve it according to service user’s requirements. People: Employees are the face of organization and it is very important for the firm to understand their needs and requirements. They should be rewarded and motivated so that they could provide effective services to their customers (Wong and Huang, 2015). They should be monitored properly so that all the areas in which they lack could be determined and accordingly they should be provided with training so that they could improve them. Physical evidence: It is the additional services provided by the organization to customers through their products. This is very helpful in attracting customers and in gaining profit. The product should designed in such a way that customers could get attracted. THIS IS A SAMPLE ASSIGNMENT BUY COMPLETE ASSIGNMENT ONLINE FROM PROFESSIONALS CONTACT US: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  14. CONCLUSION From this report, it can be articulated that research plays a vital role in knowing the needs and preferences of the customers. With this information, organization could develop product or services through which they could gain profit. Further, it is very important for the firm to analyse business environment as it helps in knowing the areas in which the firm could make changes and could compete effectively with their competitors. Price of a new product or service should be kept less than competitors, as it helps in attracting customers. One way to satisfy service users are by providing them products and services at low price. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  15. REFERENCES Books and Journals Sheth, J.N. and Sisodia, R.S., 2015. Does marketing need reform?: Fresh perspectives on the future. Routledge. Jobber, D. and Ellis-Chadwick, F., 2012. Principles and practice of marketing(No. 7th). McGraw-Hill Higher Education. Jung, S.E., Hermann, J. and Phelps, J., 2013. Formative Assessment using Social Marketing Principles to Identify Rural Older Oklahomans’ Perspectives of Health. Journal of Nutrition Education and Behavior. 45(4). pp.S32. Armstrong, G., Adam, S. and Kotler, P., 2014. Principles of marketing. Pearson Australia. Challagalla, G., Murtha, B.R. and Jaworski, B., 2014. Marketing doctrine: A principles-based approach to guiding marketing decision making in firms. Journal of Marketing. 78(4). pp.4-20. Armstrong, G. Denize, S. and Kotler, P., 2014. Principles of marketing. Pearson Australia. Challagalla, G., Murtha, B.R. and Jaworski, B., 2014. Marketing doctrine: A principles-based approach to guiding marketing decision making in firms. Journal of Marketing. 78(4). pp.4-20. Hastings, G. and Domegan, C., 2013. Social marketing: From tunes to symphonies. Routledge. Qamar, N., Habiba, U. and Amin, A., 2014. Advertising Practices in Pakistan According to Islamic Marketing Principles: A Study of Demographic Antecedents in Measuring Perception of People. Middle-East Journal of Scientific Research. 21(12). pp.2250-2256. Brown, D.J., Browne, W.G. and Browne, B.A., 2015. Factors Affecting the Academic Achievement of Marketing Students. In Proceedings of the 1986 Academy of Marketing Science (AMS) Annual Conference. pp.179-183. Newton, J.D., Ewing, M.T. and Finch, C.F., 2013. Social marketing: why injury prevention needs to adopt this behaviour change approach. British journal of sports medicine. 47(11). pp.665-667. Shank, M.D. and Lyberger, M.R., 2014. Sports marketing: A strategic perspective. Routledge. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

  16. Lilien, G.L., Rangaswamy, A. and De Bruyn, A., 2013. Principles of marketing engineering. DecisionPro. Wong, M. and Huang, P.C., 2015. Culturally Embedded Mechanism, Guanxi in Marketing. Open Journal of Social Sciences. 3(07). pp.154. Ennew, C. and Waite, N., 2013. Financial services marketing: An international guide to principles and practice. Routledge. Rollins, B.L. and Perri, M., 2013. Pharmaceutical marketing. Jones & Bartlett Publishers. Marks, M., Wentland, S. and O'Connor, A., 2014. Marketing during a Recession: An Illustration of How Economic Principles Guide Marketing Approaches. Journal for Economic Educators. 14(1). pp.78-96. Luca, N.R. and Suggs, L.S., 2013. Theory and model use in social marketing health interventions. Journal of health communication. 18(1). pp.20-40. Eskandari, M.J., Miri, M. and Akbarian, M.R., 2015. The effect of social marketing on the banking performance (Case Study: Melli Bank Branches of city of Borujerd, Iran). Asian Journal of Research in Banking and Finance. 5(7). pp.1-12. Online Marketing principles. 2016. [Online]. Available through : <http://www.businessdictionary.com/definition/marketing-principles.html>. [Accessed on 2nd February 2016]. Principles of Marketing. 2016. [Online]. Available through: <https://clep.collegeboard.org/exam/marketing>. [Accessed on 2nd February 2016]. Strategic Management. 2016. [Online]. Available through: <http://www.managementstudyguide.com/strategic-management.htm>. [Accessed on 2nd February 2016]. Stakeholder Analysis, Project Management, templates and advice. 2016. [Online]. Available through: <http://stakeholdermap.com/stakeholder-analysis/stakeholder-salience.html>. [Accessed on 2nd February]. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: https://www.assignmentprime.com ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA

More Related