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Webinar How To Align Your BI Organization For Agility

Join Boris Evelson, Vice President and Principal Analyst, and Michele Goetz, Senior Analyst, as they discuss the importance of agility in business intelligence (BI) organizations. Learn how to create an Agile BI organization that can adapt to changing requirements and succeed in today's data-driven world.

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Webinar How To Align Your BI Organization For Agility

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  1. WebinarHow To Align Your BI Organization For Agility Boris Evelson, Vice President, Principal Analyst Michele Goetz, Senior Analyst May 1, 2013. Please call in at 10:55 a.m. Eastern time

  2. Agenda • Why is BI so mission-critical? • Why many organizations still struggle with BI • Why is Agile BI key to success? • How to create an Agile BI organization?

  3. “Information derived from a financial transaction will be more valuable than the execution of the transaction itself. “Information about money will become almost as important as money itself.” — Walter Wriston, CEO (1967 to 1984) Citibank/Citicorp

  4. BI is at the top of everyone’s agenda, mostly to enable better business decisions “What are the most important goals/drivers your organization considers when planning/orchestrating your business intelligence strategy?” Base: 634 business intelligence users and planners; Source: Forrsights Strategy Spotlight: Business Intelligence And Big Data, Q4 2012

  5. Top performers spend more on BI “In 2012, approximately what percentage of your firm’s IT budget will go to BI-related purchases, initiatives, and projects?” ∆ + 25% (15%+ YoY growth) (<15% YoY growth) Base: 460 business intelligence users; Source: Forrsights Strategy Spotlight: Business Intelligence And Big Data, Q4 2012

  6. Monetizing BI: Top performers have implemented “data-driven” decision-making Data-driven decision-making Base: 179 large publicly traded firms with information technology investments

  7. “Yes, we had the data . . . but we did not have the information.” — CIO of a European bank Source: August 25, 2009, “The Business Case For BI: Now More Critical Than Ever” Forrester report

  8. What is business intelligence? The name is not important BI evolution

  9. BI is still very complex Source: November 1, 2012, “Craft Your Future State BI Reference Architecture” Forrester report

  10. IT and business are not well aligned when it comes to BI Business IT Flexibility and agility Operational risk management Business requirements Standards Reacting Planning Interaction Requirements gathering Exploration/discovery Reporting/analysis

  11. Companies use only 12.5% of their data for BI “Please estimate what percentage of the total size/volume of data within your company is currently used for BI” 8% 8% 32% Base: 418 to 533 business intelligence users using each typology; Source: Forrsights Strategy Spotlight: Business Intelligence And Big Data, Q4 2012

  12. As a result, BI maturity is still quite low Source: A recent Forrester Consulting engagement and August 7, 2012, “BI Maturity In The Enterprise: 2012 Update” Forrester report

  13. Build (prototype) it, and they will come — why agility is critical for effective BI applications Initial estimates are always low. BI requirements change faster than what IT can keep up with. Conventional SDLC approaches are poorly suited for BI. Deployment efforts don’t often takeinto account: Growing and ever-changingrequirements. Growing user base. Growing breadth, depth, volume,and complexity.

  14. Recommendation: how to get started and succeed

  15. BI skills are in high demand “By 2018, the United States alone could face a shortage of 140,000 to 190,000 people with deep analytical skills as well as 1.5 million managers and analysts with the know-how to use the analysis of big data to make effective decisions.” (McKinsey Global Institute) “. . . trigger a talent shortage, with up to 190,000 skilled professionals needed to cope with demand in the US alone over the next five years.” (Deloitte Development) “Fewer than 25% of the survey respondents worldwide said they have the skills and resources to analyze unstructured data such as text, voice, and sensor data.” (IBM)

  16. The balance between control and agility in a BISC Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  17. The evolution of a business intelligence support center Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  18. BI COE/BICC scope and roles Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  19. Align your organization for agility Insist on business ownership and governance. Emphasize organization and cultural change management. Decouple data preparation and data usage. Treat front- and back-office BI requirements and users differently. Establish hub-and-spoke organizational model.

  20. Firms are split on how they couple the data preparation and data usage organizations Base: 195 BI-savvy IT professionals; Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  21. Hub-and-spoke enterprise organizational structure Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  22. BI support is most often a hybrid of centralized and decentralized organizations Base: 195 BI-savvy IT professionals; Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  23. Hub-and-spoke organizational structure decision criteria Base: 195 BI-savvy IT professionals (multiple responses accepted); Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  24. Data governance closes the gap and supports agility Base: 130 data management professionals; Source: Q1 2013 Global Data Governance Online SurveyNote: “Keeping pace” organizations see revenue growth above 15%.

  25. Ultimately, data governance makes good business sense — costs contained Base: 127 data management professionals; Source: Q1 2013 Global Data Governance Online Survey

  26. Meet business need by thinking about governing data in zones Source: August 7, 2012, “Create Your Information Governance Framework” Forrester report

  27. BISC-relevant data governance roles Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  28. BISC delivery/execution roles Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  29. BISC delivery/execution roles (cont.) Source: January 25, 2013, “Build An Agile BI Organization” Forrester report

  30. Roles involved in BISCs Base: 195 BI-savvy IT professionals (multiple responses accepted); Source: May 2011 Global Business Intelligence Organization Online Survey

  31. Where do you find BI skills beyond the usual venues? Look inside “shadow IT.” Partner with academia. Work with consultants. If all else fails, you may be ready for BI BPO.

  32. Forrester’s Forum For Application Development & Delivery ProfessionalsDRIVING BUSINESS IMPACTOctober 17-18, 2013 · JW Marriott Indianapolis Register with Promo Code “ADD13WEB” to save $100! www.forrester.com/ADD13 Your stakeholders now view technology as instrumental to tomorrow’s success, and they need you and your teams to design and deliver their future. Join us to learn how to design and deliver business impact. Be the first to hear the latest content from Forrester analysts. Attend sessions lead by leading industry executives to hear their success stories. Meet face-to-face with analysts to discuss your issues. Network with peers dealing with the same challenges you are.

  33. Boris Evelson +1 617.613.6297 bevelson@forrester.com http://blogs.forrester.com/boris_evelson Twitter: @bevelsonLinkedIn: bevelson Michele Goetz mgoetz@forrester.com Twitter: @FORR_Mgoetz

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