SAMPLES OF WORK

1. SAMPLES OF WORK Business Writing Pool Note: These are samples only and not complete projects. Please contact Brian Pool for more information on individual projects. Ph: 0064021055472 Email: bizwritepool@gmail.com Website: bizwritepool.weebly.com

2. Samples of work CURRICULUM DESIGN Curriculum development including needs evaluation and syllabus writing.

3. Syllabus: English for secretaries By the end of this course learners will be able to: Deal with visitors Greet visitors appropriately Show visitors around the office Give directions to different parts of the building Give the location of different parts of the building Give general information about company/organization Answer questions about the company/organisation’s products and services Ask and answer questions about personal information Describe duties and responsibilities of their job Ask questions about other people’s jobs Handle customers/clients Ask questions to identify customers’ needs Respond to customers’ needs appropriately Deal with difficult clients/customers (includes apologizing, offering alternatives- How about…? Would you like me to…? Etc) Handle telephone calls Answer the telephone appropriately Take a message (includes checking spelling of names, addresses, email addresses, writing telephone numbers and other relevant numbers accurately, checking dates and times, asking for clarification) Transfer a call Make polite requests (Can you…?, Could you…?, Would you…?...please) Agree to requests Refuse requests politely (sorry, I’m afraid I can’t do that…) Socialize effectively Welcome overseas visitors Ask appropriate questions (e.g. How was your flight? Did you sleep on the plane? How was the inflight service? Etc) Maintain and extend conversations about everyday topics -small talk with visitors (e.g. leisure activities, likes/dislikes, family etc.) Participate in business meetings Understand and use the language of meetings Take minutes Ask for clarification Listen to and understand language for making suggestions, giving and justifying opinions, suggesting alternatives, suggesting solutions to problems, discussing future plans Make arrangements- Make appointments- negotiate suitable time and place Confirm details of appointments- verbally and in writing Additional skills: Read for detailed information- Identify key words in reading questions Identify what questions ask- e.g. person/place/date…etc? Use structure of text- paragraphs/headings to locate required information Deal with aspects of written communication: confirming a visit or appointment requesting certain documents or information drafting documents or correspondence practical guidance on written work actually undertaken by participants Syllabus designed for a course in secretarial skills for second language learners (Intermediate level)

4. Age group 5 – 7 Speaking/Listening By the end of the course students will be able to… Give simple greetings (hello, hi, good morning, goodbye) Respond appropriately to simple greetings Use simple polite language (please, thank you) Describe simple locations (on, in, under, next to) Make simple numerical sentences (there is/ there are) Say numerals 1 to 5 Name everyday objects (e.g. toys, animals, fruit, parts of the body) Name common shapes Name days of the week Respond appropriately to health questions (How are you feeling? etc.) Introduce self Ask simple personal information (Who’s this..? What’s her/his name?) Respond appropriately to questions expressing wants (Do you want a..? What do you want?) Respond to simple questions about personal information (e.g. What’s your name?) Describe simple likes Name the days of the week Respond to simple numerical questions (How many..?) Ask for numerical information (How many..?) Describe simple abilities (I can..) Make polite requests (Can I have a pencil, please..) Follow simple instructions (sit down, close your books etc.) Describe simple actions (He/she/it is running/ They are running etc.) Basic literacy Recognise numerals 1 to 10 Write the numerals 1 to 10 Recognise and pronounce main consonants Recognise and pronounce main soft and hard consonant sounds (C and G) Recognise and pronounce main initial consonant combinations (th, ch, wh, qu) Recognise and pronounce common vowel combinations (e.g. ea, oa, ou, oi, ee, ai, ay) Syllabus: part of curriculum for English language learners aged 7-15

5. Syllabus for High Intermediate level adult second language learners (part of a targeted curriculum developed from an extensive needs analysis).

6. Draft syllabus for Elementary level adult second language learners (part of a targeted curriculum developed from an extensive needs analysis).

7. Draft materials development design for Elementary level adult second language learners (part of a targeted curriculum developed from an extensive needs analysis).

8. JOURNALISM FOR THE WEB Learning points: 1. How does reading on a computer screen differ from reading hardcopy? 2. How do these differences impact on writing news articles for the web? 3. Writing for the web a) Chop, chop! The sentences b) One and only one! The paragraphs c) Grab their attention! Headlines and subheadings d) Mind your language! Choosing the words. e) Mind your language again! Other points about language. f) “The web is a linking medium”- filling in the blanks. 4. Have a go! 5. Have another go. 6. Feedback Draft course outline for a Journalism on the web course for high achieving second language English users.