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Mid-America Regulatory Conference June 9, 2003 Kenneth Moran FCC-OET Director Defense and Security kmoran@fcc.gov 202 4

Mid-America Regulatory Conference June 9, 2003 Kenneth Moran FCC-OET Director Defense and Security kmoran@fcc.gov 202 418-0802. TSP. GETS. WPS. Three Federal Emergency Telecom Programs -Telecommunications Service Priority ( TSP )

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Mid-America Regulatory Conference June 9, 2003 Kenneth Moran FCC-OET Director Defense and Security kmoran@fcc.gov 202 4

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  1. Mid-America Regulatory Conference June 9, 2003 Kenneth Moran FCC-OET Director Defense and Security kmoran@fcc.gov 202 418-0802 TSP GETS WPS

  2. Three Federal Emergency Telecom Programs -Telecommunications Service Priority (TSP) -Government Emergency Telecommunications Service (GETS) -Wireless Priority Service (WPS) Executive Orders – Office of the President Orders & Rules – Federal Communications Commission (FCC) Administrator – National Communications System (NCS) Mid-America Regulatory Conference - June 9, 2003

  3. Any entity engaged in activities essential for the security and safety of American citizens that relies on telecommunications services. Federal, state, and local government and private industry Non-federal participants must have a federal sponsor Who Qualifies Mid-America Regulatory Conference - June 9, 2003

  4. Objective: to ensure priority restoration of communications lines most critical to the security and safety of American citizens Protection during disasters: floods, forest fires, hurricanes, tornadoes, earthquakes, and terrorist attacks Provides guaranteed priority restoration of telecom services when service providers’ resources are overextended TSP

  5. User identifies most essential lines User contacts administrator (NCS) and requests TSP-designations User requests TSP service from carrier Carrier updates its TSP database When outage occurs, TSP lines are first to be restored How TSP Works Mid-America Regulatory Conference - June 9, 2003

  6. No NCS charge for TSP designations Carriers charge for TSP TSP charges vary by carrier and location Cost structure Per line One time charge Monthly charge TSP Costs Mid-America Regulatory Conference - June 9, 2003

  7. Objective: to ensure emergency calls are completed when network is congested Network congestion common during disasters Substantially improves completion rates of emergency calls GETS

  8. User identifies key personnel User requests GETS cards from NCS User distributes cards to key emergency personnel Cards contain special dialing instructions and PINs How GETS Works

  9. TOUCH-TONE PHONES TO MAKE GETS CALLS 1 Dial 1 + 710-NCS-GETS (627-4387) After the tone enter your PIN. When prompted, dial your destination number (Area Code + Telephone Number). CANNOT COMPLETE Try a different long-distance carrier by dialing: For AT&T: 1010+288 For MCIW: 1010+222 +1+710-627-4387 For Sprint: 1010+333 } For AT&T: 1+888-288-4387 For MCI WorldCom: 1+800-900-4387 For Sprint: 1+800-257-8373 Use normal procedures to get a FTS or DISN dial tone, then dial 710-627-4387 FTS OR DISN USERS Dial 1+800-818-GETS (4387) to get help or report trouble at any time. You can also obtain user assistance through GETS. When prompted for your destination number dial 703-818-GETS. NEED ASSISTANCE? U.S. GOVERNMENT PROPERTY. If found, return to OMNCS (N2), 701 South Courthouse Road, Arlington, VA 22204-2198. WARNING: For official use only by authorized personnel. GETS priority is invoked “call-by-call” BOB RILEY GOVERNOR GETS authority is vested in the individual, not the phone number,through use of a calling card Mid-America Regulatory Conference - June 9, 2003

  10. No Initiation fee No charge for GETS cards 15c per minute usage charge GETS Costs GETS Mid-America Regulatory Conference - June 9, 2003

  11. Objective: to ensure emergency wireless calls are completed when networks are congested Wireless equivalent of GETS Allows emergency calls to queue, awaiting available radio channel WPS Mid-America Regulatory Conference - June 9, 2003

  12. User subscribes to commercial wireless service User requests WPS approval from NCS Wireless service provider activates WPS feature for individual cell phone Special per-call dialing instructions How WPS Works

  13. Wireline Networks Government Emergency Telecommunications Service GETS Q Mobile Switch Mobile Switch Q WPS ALL YOU DO: When you need to make an NS/EP call and you encounter congestion, retry your number prefixed with *272. (Including 710-NCS-GETS) Dial * 272 + destination number + send *272 Destination# The Rest is Automatic: Your call will queue for the next available traffic channel Mid-America Regulatory Conference - June 9, 2003

  14. No NCS charges Wireless carrier charges $10 initiation fee per cell phone $4.50 per month per cell phone $0.75 per minute usage charge WPS Costs

  15. TSP (Sponsorship) FCC TSP Program Director 202.418.2426 Email: tspinfo@fcc.gov TSP (Applications) NCS TSP Program Manager 703.607.4933 http://tsp.ncs.gov GETS NCS GETS Program Director 703.607.6160 http://gets.ncs.gov WPS NCS WPS Program Director 703.607.6160 http://wps.ncs.gov Contacts Mid-America Regulatory Conference - June 9, 2003

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