Involving children and young people in decision making

1. Involving children and young people in decision making Turkay Mahmoud, Interim CEO, Healthwatch Hillingdon

2. Who we are • Independent, local health and social care watchdog • One of 152 local Healthwatch organisations • Led nationally by Healthwatch England • Working to ensure consumer views are represented

3. What we do • Information, advice and signposting service • Gather experiences and views to guide our work • Work strategically with health and social care partners • Have statutory powers and can influence service delivery and design

4. Children and young people • All age service but… • …generally not accessed by children and young people • Feedback from parents and carers led to CYP wellbeing project

5. CYP Mental Health and Wellbeing Project • Worked with Voluntary Sector Partners • Face to face interviews • Focus groups • Surveys

6. CYP Mental Health and Wellbeing Project • Multi-stakeholder CYP Mental Health and Wellbeing group formed by commissioners • Joint Social Emotional Wellbeing and Mental Health Strategy 2015-2018 started • Children’s Mental Health Needs Assessment commissioned • Interim funding to reduce Tier 3 waiting list • Funding for LD CAMHS, Out-of-Hours CAMHS intervention at A+E and Perinatal services

7. Next steps • Employed CYP Community Engagement Officer • Developed youth engagement programmes • Bid for funding to support programmes • Consulted with young people about CAMHS for CQC

8. School programmes • Pilot was a success • Secured more funding • Now running programme in four further schools • Also running Peer Support Training Programme in five schools

9. Measuring our success

10. Measuring our success

11. School programmes – Involvement Outcomes • Student participants presented to key stakeholders • Young person spoke at LSCB • Participant schools implementing support based on student recommendations

12. Young Healthwatch Hillingdon • Youth volunteering programme • To date – 28 trained young volunteers • February to December 2018 – 700+ volunteering hours • Engagement, awareness raising and strategic involvement

13. Measuring our success • 100% of respondents agreed that they have gained knowledge e.g. of the health sector. • 100% of respondents agreed that they have gained skills including time management, organisation, public speaking and people skills. • 100% of respondents agreed that they have gained confidence in public speaking, interacting with others and leadership.

14. Measuring our success • Feedback from young people YHwH have interacted with – • “I have struggled with eating disorders and you doing this is amazing. I just want to say thank you.” Young person • Feedback from partner organisations - • “Your scheme and approach is a flagship model for getting young people involved in their local health services so long may it continue.” Hillingdon Hospital rep • Success of NHS Takeover Challenge bid based on YHwH work

15. Young Healthwatch Hillingdon - Outcomes • PLACE Assessments and hospital ‘Wayfinding’ inspection • Gathering young people’s views leading to action • Hillingdon CYP Mental Health & Wellbeing Local Transformation Plan • Brook Wellbeing Workshops

16. Building on our success • Further PLACE Assessments • Transitions project (NHS Takeover Challenge Bid) • Early intervention wellbeing project (NHS Takeover Challenge Bid) • School Nursing Service engagement

17. How can funders provide support to organisations? • Encourage applicants to evidence CYP influence in bids and provide guidance How can funders involve CYP? • Engage CYP to establish funding streams • Involve CYP on funding allocation panels e.g. NHS Takeover Challenge

18. Questions?

19. Contact • Kim Markham-Jones • CYP Community Engagement Officer • kim@healthwatchhillingdon.org.uk • healthwatchhillingdon.org.uk