1 / 21

UTBackup : Desktop Backup Client and Service Overview

UTBackup : Desktop Backup Client and Service Overview. Introduction. Oscar Treviño ITS User Services, UTBackup Service Primary Contact Ryan Baldwin College of Education, Senior IT Manager, UTBackup Steering Committee Zac Clubb ITS User Services, UTBackup Service Technical Lead.

alaire
Download Presentation

UTBackup : Desktop Backup Client and Service Overview

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. UTBackup: Desktop Backup Client and Service Overview

  2. Introduction Oscar Treviño ITS User Services, UTBackup Service Primary Contact Ryan Baldwin College of Education, Senior IT Manager, UTBackup Steering Committee Zac Clubb ITS User Services, UTBackup Service Technical Lead

  3. Table of Contents UTBackup General Overview • Project history • Service description, information, and options • Getting started • Service support **Service Q&A** UTBackup Technical Overview • Customizing the client • Managing users and computers • Restoring files **Technical Q&A**

  4. Project History • SITAC identified need for centralized data backup service in 2009. • 60 day try-and-buy program with UTBackup service conducted during Summer 2011. • Based on the try-and-buy results, UTBackup client licenses and appliances were purchased early Fall 2011.

  5. Service Description & Information • Provides enterprise level, centralized, automated backup for desktops and laptops • Cross-platform support for Windows, Mac, & Linux • Provides limited open file backup support • Data restoration available from any computer • Please see: http://www.utexas.edu/its/utbackup/index.php

  6. Service Options • Option 1: Centrally managed option by ITS • Option 2: Purchase the UTBackup software through ITS and install it on a locally managed server and storage hardware • Option 3: Purchase the UTBackup software and UTBackup appliances through ITS • Option 4: ITS Managed Desktop Support (MDS) contract; data storage purchased through ITS

  7. Getting Started UTBackup is available today, November 14th • UTBackup Service Request form: https://www.utexas.edu/its/utbackup/forms/index.php • Contact the ITS Help Desk, 475-9400

  8. Billing • Storage consumption tracking begins on December 1, 2011 • Storage use is calculated as a snapshot of the top level org taken at the end of each month • Monthly totals are tallied, averaged, and rounded up to the nearest Gb • Billing invoices will be issued in August, 2012

  9. UTBackup Support • UTBackup Help & Support: https://www.utexas.edu/its/help/utbackup • ITS Help Desk, 475-9400 • Subscribe to the UTBackup Mail List: https://utlists.utexas.edu/sympa/info/utbackup

  10. General Overview Questions

  11. Customizing client installers • Simplifies account creation • Streamlines org management Please see https://wikis.utexas.edu/x/aM2tAQ for more information.

  12. Client walkthrough

  13. Organization Management How do I manage the UTBackup service for my department? • TSCs can remotely administer UTBackup clients and devices through control of a nested, hierarchical grouping of parent and child organizations. • Remote management is handled via a web-based administrative console (https://utbackup.its.utexas.edu)

  14. Management console walkthrough

  15. TSC Client Management Client settings are the settings applied to UTBackup client computers. • Client settings can be created for individual orgs, child orgs, or computers. • Client settings are inherited from the parent organization, unless explicitly blocked. • No explicit file selection or include/exclude filters set by default. • Client settings can set to read-only from the admin console

  16. File Restore Procedures Client files can be restored in two ways: • UTBackup client application • No size limit/fastest method • Can restore to original file locations • Admin Console • Default 250mb restore limit • Slower than client (WebDAV) • No client application necessary • TSCs can restore org users’ files via console

  17. File Restore Walkthrough

  18. Service Security Is UTBackup CAT I compliant? • Yes. UTBackup has been analyzed by the ISO and has received approval for transmitting and storing CAT I data. • 448 bit Blowfish encryption over the wire and at rest • Admin console accessed via HTTPS/SSL Client Security Settings • By default, clients use the standard archive encryption key (Level 1) • Can assign personal password to encryption key (Level 2) • Can replace default encryption key with personal encryption key (Level 3)

  19. Other Issues and Considerations Data retention settings • By default, files are deleted from backup archive 30 days after deletion from backup set Network Settings • Initial client seeding should occur on a wired, campus network Open file backup • Generally supported, however, some frequently modified files can be problematic. Testing is recommended. Reporting and Alerts • Users and org admins receive automated backup status reports and alerts based on settings

  20. Information ITS UTBackup Service Site: https://www.utexas.edu/its/utbackup/index.php UTBackup wiki: https://wikis.utexas.edu/display/utbackup/Home+of+UTBackup UTBackup Service Request Form: https://www.utexas.edu/its/utbackup/forms/index.php CrashPlanPROe Support: http://support.crashplanpro.com/

  21. Questions? Contact information: Oscar Treviño • ITS User Services, UTBackup Service Primary Contact oscart@austin.utexas.edu Zac Clubb • ITS User Services, UTBackup Service Technical Lead zclubb@austin.utexas.edu

More Related