1 / 23

Case Study: Surgical Instrument Service Consolidation/Internalization

Case Study: Surgical Instrument Service Consolidation/Internalization. I/T Technology Management Division. Clinical Engineering – Diagnostic Imaging Service - Technology Assessment & Planning. Banner Health. Non-profit multi-state health system

aleaks
Download Presentation

Case Study: Surgical Instrument Service Consolidation/Internalization

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Case Study: Surgical Instrument Service Consolidation/Internalization I/T Technology Management Division Clinical Engineering – Diagnostic Imaging Service - Technology Assessment & Planning

  2. Banner Health Non-profit multi-state health system 28 Acute care hospitals; MDACC, BIMC, BGFMC, BCGMC, BFCMC, UMAC I/T Technology Management Division

  3. Banner Health Vital Stats • 275,000 pieces of medical equipment • Medical equipment net asset value = $35 billion • 5,500 beds • 43,000 employees • 205 operating rooms I/T Technology Management Division

  4. 20/20 Vision I/T Technology Management Division

  5. Background • Banner Technology Management • Clinical Technology Assessment and Planning • Diagnostic Imaging Service • Clinical Engineering • ENTECH (ISO) I/T Technology Management Division

  6. Background • Charged by leadership to: • “Think outside the Box” • Budgetary challenges • HealthCare Reform; Obama Care, Affordable Care Act, etc… • Decentralized service expense • Centralized service expense I/T Technology Management Division

  7. Target Services • Flexible Endoscopes • Rigid Endoscopes • Surgical Power Tools • Stryker System 6 & 7 • Surgical Hand Instruments • Sharpening & Repair 2 I/T Technology Management Division

  8. I/T Technology Management Division

  9. “Herding Cats” • Key stakeholder multi-disciplinary team • C-Suite • Endoscopy • Perioperative • Sterile Processing • Clinical Engineering • Supply Chain I/T Technology Management Division

  10. Communication • Meet on a regular frequency • Develop charter • Subcommittees • Financials • Selection criteria • RFP I/T Technology Management Division

  11. RFP • Scope of work • Specific timelines for deliverables • Vendor site visits I/T Technology Management Division

  12. RFP • Repair service evaluation • Per modality • Per discipline • Risk share model • Create win-win opportunities for both organizations I/T Technology Management Division

  13. RFP • Escalation Protocol • Original Equipment Manufacturer • Specialty Scopes • Olympus flexible ultrasound scopes • Divinci I/T Technology Management Division

  14. “Go Live” • Expense realignment • Escalation protocol • Customer web portal • Onsite instrument service lab I/T Technology Management Division

  15. “Entrance Area” I/T Technology Management Division

  16. “Surgical Service Lab” I/T Technology Management Division

  17. “LEAN Work Bench” I/T Technology Management Division

  18. “Flexible Scope QC Station” I/T Technology Management Division

  19. “Flexible Scope Sink” I/T Technology Management Division

  20. “Metal Filter System” I/T Technology Management Division

  21. Monitoring • Scheduled partnership reviews • Operational metrics • Turn times • Educational opportunities • Operational efficiencies • Loaner pool utilization I/T Technology Management Division

  22. Monitoring Cont. • Warranty repairs • Financials • Share best practices • Work flow analytics I/T Technology Management Division

  23. Questions • ? Frank Cabrera Sr Director Clinical Engineering Banner Health 602-747-9088 Frank.cabrera@bannerhealth.com I/T Technology Management Division

More Related