Support your business with your own IT Service

1. Support your business with your own IT Service Desk.

2. Nowadays, all types of businesses worldwide are dependent on IT infrastructure to stay productive and competitive. This introduces a relevant requirement to maintain these services which should be supported by an IT Service Desk. An IT Support Service acts as the authentic service provider for delivering the multi-pronged approach for the frequent IT problems. Irrespective of the size of the business, having an IT Support function can help the business in improving their end-user experience as business owners do not need to stress about maintaining their computers, these can be left to the IT support Function to ensure things are running. They also have someone to log a ticket with when something goes wrong instead of frantically trying to Google what had broken. The Managed IT support services allow the customers to gain the access of relevant IT Support connected vital functions like reliable guidance for routine IT problems and troubleshooting.

3. What Do You Get with an IT Service Desk? With the support of all-embracing IT support services, it is guaranteed that you can always safeguard and protect the IT infrastructure investment against all the unexpected and unknown threats that come to your way of the business. The IT Help Desk Services for International businesses are the following: Remote IT Support :- The remote IT Help Desk Services includes IT administrators and trained representatives who are dedicated to provide the IT regarding issues instantly and accurately therefore delivering the inexpensive reliable solutions for IT helpdesk.

4. Phone Support :- Most modern activities of different businesses rely profoundly on telecommunications. It is important to avoid every kind of issue that arises in your organisation’s communication channel which in turn can always delay productivity. On-site Assistance :- In the rare situation when the services for remote assistance fail to provide the expected resolution. It can be arranged for someone to visit the place of business or your home to resolve the issue at a time convenient for yourself. On-site assistance is also provided when you maybe setting up new sersIES. Technical Assistance and Advice :- As all types of organisations have recently started adopting and using technology that they commonly didn’t previously use. These include but limited t email, cloud storage and and even remotely setting up hardware such as laptops, desktopsThe service desk is there for advice and not just for when things go wrong.

5. How do you contact the service desk? Customers are able to always contact the representatives at a local rate number during business hours. You also have an email address that logs support tickets which can be tracked from start to end.  The team of representatives are available to answer the questions to any of the problems you are having as mentioned above, maybe a question on how to connect to wifi to your computer has stopped turning on. The team of representatives can swiftly begin the resolution to your service requests and can always initiate problem management which enables investigation into common problems you are experiencing.

6. Why Postremo IT?  We provide support to organisations of all sizes ranging from a single employee to currently 500 users. The service agents available at Postremo IT are knowledgeable, trained and experienced enough to assist the user with the full guidance and support. They are dedicated to resolve every kind of problem accurately and efficiently. The team of representatives are dedicated to support you with any supported IT services, device’s and software.

7. Want to know more? • If you feel your businesses could benefit by having a low cost service desk or you just want to know more, feel free to contact us. • E-Mail - info@postremoit.comTel - 020 7550 9103