Creating a Positive Work Environment

1. Creating a Positive Work Environment

2. Finish each day and be done with it. You have done what you could; some blunders and absurdities have crept in; forget them as soon as you can. Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense. Ralph Waldo Emerson

3. What does a “negative” work environment look like?

4. What does a “positive” work environment look like?

5. Building Trust Positive Communication Setting Expectations and Needs Creative Ideas for Recognition and Rewards Building Team Work Finding Meaning in Your Work Accepting Responsibility Humor in the workplace Objectives

6. Return all phone calls and emails Follow up, even if it’s with “I don’t know” or “I have to check into it.” Walk the talk Be honest and authentic Don’t gossip Ask yourself “what more can I do to build trust with my colleagues, managers and family members?” Building Trust

7. 80% of the words should be positive Seven Minute whining rule A positive communicator sounds like…. What can I learn from this situation I can totally handle it I need help How can I help you I want to understand, make sure I hear what you are saying. Mix up the way you communicate, some verbal, some email, some text, some phone Positive Communication

8. Be honest about what you can and cannot do Always set the bar as high as you possibly can Be a good planner Listen, listen, listen Setting Expectations and Needs

9. Smile Teams (Pall Corp. Michigan) Ice Cream/Fruit and Veggie Socials Birthday and Anniversary Celebrations Ask employees what works Everyone is different…so, shake it up Please and Thank Yous go a long way Wall of praises Creative Ideas for Recognition and Rewards

10. Every team member needs to: Have a genuine interest in every team member Be an empathetic team member Feel free to express opinions and ideas Building Team Work

11. Recognize that people want to know that their job matters Show value Understand how their work fits into the big picture Get involved in community activities Find Meaning in Your Work

12. Be prepared for: The stressful days The negative people The mistakes The conflicts The disappointments The Benefits of professionalism Be organized – have respect for your workspace Have a positive thought for the day Accept Responsibility

13. Ben and Jerry’s has a “Graveyard” of all the flavors that have “flopped” How does this create a positive work environment? Motivational Thought

14. Not Appropriate Humor in the Workplace Appropriate The “fish” philosophy It engages people Makes them feel better It encourages them It is just plain “fun” Sarcasm Never put people down

15. With the one or two people next to you – share one idea you have that you could start doing that would make your work environment more positive. Group Activity

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