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Business Services 101: Theory to Practice

Join Britney Singer and Brittany Bullock as they present a comprehensive program on the nuts and bolts of business services, including monitoring resources, on-the-job training, customized training, and more. Learn about training options like Individual Training Accounts and Registered Apprenticeship, and gain insights on work experience and transitional jobs. Access valuable resources and state policies for business services practitioners.

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Business Services 101: Theory to Practice

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  1. Business Services 101 From Theory to Practice Presented by Britney Singer Programs Manager Brittany Bullock Business Services Manager

  2. Agenda Nuts and Bolts Monitoring Resources Activity Wrap-Up & Questions

  3. On-the-Job Training

  4. Incumbent Worker Training

  5. Customized Training

  6. Training Options • Individual Training Account (ITA): An ITA is an expenditure account established on behalf of an eligible participant to purchase training services from eligible providers they select in consultation with a case manager. (Ex: An ITA may be established with Atlanta Technical College for an eligible participant to study welding.) • Registered Apprenticeship: A flexible training system that combines job related instruction with structured on-the-job learning experiences. Upon completion, participants receive an industry issued, nationally recognized credential that certifies occupational proficiency, is portable, and provides a pathway for economic mobility. Programs that have worked with the Department of Labor to be recognized as RA, automatically qualify to be placed on the State and local board’s Eligible Training Provider List (ETPL).

  7. Work Experience

  8. Transitional Jobs

  9. Monitoring Business Services • Agreements & Contracts • Training Plans • Financial verification

  10. State Policy Citations • State Policies & Procedures Manual https://tcsg.edu/worksource/resources-for-practitioners/policies-guidance/ • Business Services • On-the-Job Training: 3.4.1.2 • Customized Training 3.4.1.3 • Incumbent Worker Training 3.4.1.4 • Work Experience 3.4.1.5 • Transitional Jobs 3.4.1.6

  11. Business Services Resources • Resource Guides • IWT/CT Calculation Tool • Website Demonstration

  12. ACTIVITY

  13. Thank You! Britney Singer Programs Manager bsinger@tcsg.edu Brittany Bullock Business Services Manager bbullock@tcsg.edu

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