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Outcomes – what does it mean for frontline staff? Richard Vaughan

Outcomes – what does it mean for frontline staff? Richard Vaughan. Aim of today’s workshop. To gain practical knowledge of how an outcomes-focused approach will influence your support planning in the future. . Objectives. Describe what is an outcome

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Outcomes – what does it mean for frontline staff? Richard Vaughan

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  1. Outcomes – what does it mean for frontline staff? • Richard Vaughan

  2. Aim of today’s workshop • To gain practical knowledge of how an outcomes-focused approach will influence your support planning in the future.

  3. Objectives • Describe what is an outcome • Understand the context of outcomes in supported housing • Practice outcomes-focused support planning • State how support planning relates to the Supporting People outcomes

  4. Outcome definitions • ‘End result’ • ‘Something that follows an action’ • ‘Final consequence’ • ‘A conclusion reached through a process’

  5. Support Planning Process • 5 stages: • Make an initial assessment of need • Develop a support plan - SMART • Put the plan into action • Review of progress and reassessment of needs within a specified time • Set new goals and tasks

  6. SP Outcomes Framework • 11 Outcomes areas • Questionnaire to complete for • all service users - mandatory from April 2012 • Data collected by WAG

  7. Organisational responsibilities • Support Planning Policy & Procedure • Training • Case review meetings and supervisions • Evaluate effectiveness • Service User feedback • Support Worker feedback • Goals achieved

  8. Objectives • Describe what is an outcome • Understand the context of outcomes in supported housing • Practice outcomes-focused support planning • State how support planning relates to the Supporting People outcomes

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