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California LifeLine Program Update Presented by Communications Division

California LifeLine Program Update Presented by Communications Division. Low-Income Oversight Board August 19, 2015. Participation Stats. Current California LifeLine Wireless Providers: Telscape Communications, Inc. Budget PrePay , Inc. Assurance Wireless Boomerang Wireless, LLC

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California LifeLine Program Update Presented by Communications Division

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  1. California LifeLine ProgramUpdatePresented by Communications Division Low-Income Oversight Board August 19, 2015

  2. Participation Stats • Current California LifeLine Wireless Providers: • Telscape Communications, Inc. • Budget PrePay, Inc. • Assurance Wireless • Boomerang Wireless, LLC • Nexus Communications • TAG Mobile, LLC • i-wireless, LLC • Air Voice Wireless, LLC • Total Call Mobile, Inc. • Telrite Corporation • Global Connections Inc. of America

  3. Participation Stats cont. • Recently approved Federal Lifeline wireless providers: • Sage Telecom (January 2015)

  4. Participation Stats cont. • Pending Wireless Providers (as of August 5, 2015)

  5. Total Participants(End of July 2015) • California LifeLine and/or Federal Lifeline Participants = 2,227,180 • California LifeLine Wireless Participants = 1,512,245 • Telscape 309,800 Participants • Budget 429,219 Participants • Assurance 282,070 Participants • Boomerang 91,951 Participants • Nexus 12,441 Participants • Tag Mobile 62,489 Participants • i-Wireless 181,734Participants • Total Call Mobile 55,102 Participants • AirVoice 51,676 Participants • Telrite 35,763 Participants • California LifeLine Wireline Participants = 712,693

  6. Total Participants cont.(End of July 2015) • Federal-only Lifeline Wireless Participants = 2,242 • Cricket 1,536 Participants • Nexus 499 Participants • Telscape 10 Participants • Virgin Mobile 197 Participants

  7. CA LifeLine Participants

  8. CA LifeLine Wireless Participants (end of July 2015)

  9. CA LifeLine & Fed Lifeline Participants (end of July 2015)

  10. CA LifeLine Participation Rate (end of July 2015) * At or below 150% Federal Poverty Level, DOF provided based on the Census Data.

  11. Enhanced Lifeline(End of July 2015)

  12. Enhanced Lifeline cont.

  13. Enhanced Lifeline cont. Process for a carrier to provide Enhanced Lifeline wireless: • File Tier II Advice Letter • Include supporting documentation • Tribal Engagement • Proof of the response from the Tribes • Shapefiles • Service areas • Cell Towers • Identify how extra federal funds will be utilized • Disclosures • Marketing Materials • Schedule Of Rates And Charges • Terms And Conditions

  14. Universal LifeLine Telephone Service Trust Administrative Committee • Purpose (pursuant to Pub. Util. Code § 277(a)) • To advise the Commission regarding the development, implementation, and administration of ULTS program. • To ensure lifeline service is available to the people. • To carry out program under the Commission’s direction, control and approval. • Meetings • Meet quarterly • Fiscal reports • 3rd Party Contract reports • Legal updates • Public Comments • Communications Division updates

  15. Universal LifeLine Telephone Service Trust Administrative Committee Cont. • Current Members • Large ILEC: AT&T California • Small ILEC: Calaveras Telephone Co. • Small ILEC Alternate: Sebastian • CLEC: Cox Communications • CLEC Alternate: Budget PrePay • Consumer (CHAIR): Consumer Action • ORA: Staff from ORA

  16. Contact Information • Anna Jew – California LifeLine Implementation • AML@cpuc.ca.gov; (415) 703-3087 • Consumer Affairs Branch • http://www.cpuc.ca.gov/puc/cec/e_complaint/; (800) 649-7570 • CA LifeLine Administrator • https://www.californialifeline.com/en • (866) 272-0349 – English (866) 272-0354 – Korean • (866) 272-0350 – Spanish (866) 272-0355 – Vietnamese • (866) 272-0351 – Lao/Hmong (866) 272-0356 – Chinese • (866) 272-0352 – Khmer (866) 296-0860 – Japanese • (866) 272-0353 – Tagalog 16

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