1 / 21

Now and Next Generation Billing NNGB - Overview Version 1.0

Now and Next Generation Billing NNGB - Overview Version 1.0. Sunvision Software Technologies. Objective. To present the basic functionality of NNGB TM system. What is NNGB ?. NNGB is a convergent billing solution. NNGB supports. Wire-line (For BSP). Wireless (For CSP).

ann
Download Presentation

Now and Next Generation Billing NNGB - Overview Version 1.0

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Now and Next Generation BillingNNGB - OverviewVersion 1.0 Sunvision Software Technologies

  2. Objective To present the basic functionality of NNGBTM system Proprietary and Confidential Information of Sunvision Software Technologies

  3. What is NNGB? NNGB is a convergent billing solution. NNGB supports • Wire-line (For BSP) • Wireless (For CSP) • GSM (Support for TAP3/CIBER) • 3G • Internet (For ISP) • Dial-up • Broadband Proprietary and Confidential Information of Sunvision Software Technologies

  4. CSM AR & Collection ECDC EAF EPS BLAD Components NNGB comprises following components • Event Collector, Distributor and Configurator (ECDC) • Event Acquisition & Formatter (EAF) • Event Process System (EPS) • Bill Administrator (BLAD) • Customer Service Management (CSM) • AR and Collection Proprietary and Confidential Information of Sunvision Software Technologies

  5. Components Supplementary components ….. • Fraud Management System (FMS) • Error Management System (EMS) • Directory Operation Systems (DOS) • Dealer Management (DM) • Network Inventory Management System • Prepaid Server/Online Charging (PPS/OLC) • Point Base Systems (PBS) • Inter Carrier Settlements (ICS) Proprietary and Confidential Information of Sunvision Software Technologies

  6. NNGB FLOW MSC file (GSM) CIBER/ TAP3 file IPDR file Songs EDRs PSTN file GPRS file Non- GSM file SMS/ MMS file Content EDRs Misc EDRs Data Collection Center M E D I A T I O N NNGB Driver Splitter Read File from Job DB table Validate Fields based on RMS Update Fields based on RMS Merge LDR Events E A F Rule DB Job DB EAF Usage File Outcollect file Incollect files Home Call Events Lockbox file CSM DB E P S Guiding Rater Usage DB Error DB Billing A/R Proprietary and Confidential Information of Sunvision Software Technologies

  7. Event Acquisition & Formatter (EAF) • Receiving messages from variety of switches and other sources • Supporting multiple record formats and several versions at the same time. • Mediates between Event Collection and EPS • Validating, editing and translating this information into a uniform format • Routing records to appropriate system for further handling Proprietary and Confidential Information of Sunvision Software Technologies

  8. Event Processing System (EPS) • Service and Rating Definition • Rapid response to market policy and network changes • Flexible Rating Definition GUI • Near real-time event processing • Main processes • Identification Process • Rating Process • Data accumulation and aggregation Proprietary and Confidential Information of Sunvision Software Technologies

  9. EPS –Cont’d • Identification Process • Subscriber & Account identification • Price Plan & bill cycle determination • Feature qualification & selection • Rating scheme determination • Inclusive units feature determination • Usage distribution Proprietary and Confidential Information of Sunvision Software Technologies

  10. EPS –Cont’d • Rating Process • Call duration rounding • Time period determination • One period policy • Period split policy • Free-minutes allocation • Rating • Time dependent rating • Usage dependent rating Proprietary and Confidential Information of Sunvision Software Technologies

  11. Billing • Data stored in near ready format • Supports special bill types • Multi-Cycle billing • Change cycle functionality • Supports Re-Rating • Supports customer hierarchy and discount engine Proprietary and Confidential Information of Sunvision Software Technologies

  12. Billing –Cont’d • Supports minimum requirements for usage features. • Split billing • Various proration, charging frequency and billing frequency options. • Supports billing QA and billing rollback (Undo) • Bill data available online (Bill Image) • Decisions based on customer category/loyalty e.g. bill due date calculation Proprietary and Confidential Information of Sunvision Software Technologies

  13. Customer Service Management • Keeps customer information • Integrated through open APIs for maintenance and queries • Supports users during day-to-day activities • Maintenance of customer information • Initiate collection activities Proprietary and Confidential Information of Sunvision Software Technologies

  14. Accounts Receivable (A/R) • Maintenance of receivables • Payment receipt & posting from various payment sources • Supports adjustments - Batch and Online • Unidentified payment handling • Deposit maintenance • Financial reporting Proprietary and Confidential Information of Sunvision Software Technologies

  15. Collection • Tracking of bad creditor subscribers • Fully automated collection process. Subscriber comes into collection inbox after specified due date and follow-ups in term of Phone, Letter and Memo are created automatically • Online collection Tools: Manual intervention for special cases, work list etc. • Allocation of different collection policies to different account types/categories • Table driven collection path definition e.g., Late notice, Referral, Suspend, Cancel Proprietary and Confidential Information of Sunvision Software Technologies

  16. Fraud Management System (FMS) • Flexible Detection Logic • Support for high EDR volumes • Unique feature of handling subscription level frauds • Detection of second-time fraudsters • Automatic customer profiling • Adaptive/ Self-Learning functionality • Reports Proprietary and Confidential Information of Sunvision Software Technologies

  17. Error Management System (EMS) • Recover un-billable revenue • Mass correction • Automatic revenue recovery • Automatic grouping of records • Prioritizes errors based on severity • Multiple error group handling options e.g. referral, hold ,release etc. • Reports Proprietary and Confidential Information of Sunvision Software Technologies

  18. Point Base System • Makes the existing customer more loyal • Enables service providers and retail vendors to offer attractive gift or scheme to their loyal customers • Maintains the members or subscribers in different clubs (silver, gold & platinum) • Enables to award welcome bonus point to new member • Supports special offering on special occasion like festival offer • Calculate bonus points for each purchase or usage transaction • Redemption of bonus points • Automatic Promotion of frequent members to higher club • Multiple promotional schemes e.g. Welcome points, Birthday points, Upgrade Points, Club Anniversary points and many more Proprietary and Confidential Information of Sunvision Software Technologies

  19. Inter Carrier Settlements (ICS) • Inter-carrier revenue settlement • High performance processing of high volume revenue transactions • Flexible rating • Sophisticated audit control, error handling and recovery functionality • Rule driven technology & advanced event-splitting capabilities Proprietary and Confidential Information of Sunvision Software Technologies

  20. NNGBTM : A Trust • NNGBTM assures BSPs/CSPs not to loose any revenue provided • Format of any kind of billable tickets are defined in the system (CDR/EDR/IPDR/SMS/Roaming Calls) • All pricing plans given by BSP/CSP are defined in the system • Subscriber status at switch and in customer database are in sync. Proprietary and Confidential Information of Sunvision Software Technologies

  21. End of MISSION OverviewVersion 1.0 Sunvision Software Technologies

More Related