University Housing: Building an Inclusive Community

1. Keener Scott and Rob Perez Residential Programs & Services July 10, 2017 We are University Housing

2. Introductions • Training schedule overview • Culture • Sharing and building • The big picture • Digging in Agenda We are University Housing

3. Kathryn Hall, SR Coordinator • for Staff Development and • Student Conduct Training schedule review We are University Housing

4. What is it? Why should we care? Who creates and impacts it? How do you (want to) impact it? Work Culture We are University Housing

5. Fun & low risk activities • Human Scavenger Hunt • TEAM • Circular Logic Sharing & Building We are University Housing

6. ACUHO-I Standards Housing Mission Values Inclusion Standards RPS Vision Goals Expectations The Big Picture We are University Housing

7. ACUHO-I Standards & Ethical Principles The Big Picture We are University Housing

8. UGA is mission driven • “…I will focus on our students and the core academic mission of the University – if our academic core is very strong, the entire university also will be very good. I plan to ask anyone who brings an idea or initiative forward to me, seeking state or private support from the University, to answer one simple question: How will this proposal improve the academic quality of our University or how will it improve the learning and education of our students?” • President Morehead, July 1, 2013 The Big Picture We are University Housing

9. University Housing Mission Statement • University Housing provides comfortable, affordable and secure on campus housing options in residential communities where the academic success and personal growth of residents are encouraged and supported. The Big Picture We are University Housing

10. Culture of Inclusion statement • University Housing believes in an inclusive community is essential to the personal growth of all community members. We strive to create an environment where we recognize, welcome, and celebrate all staff, students, and stakeholders’ identities. Through our mission, values and principles, we commit to building a department where all can feel a sense of belonging. Our commitment to inclusion is imperative. Personal awareness of social identities (e.g. gender, race, sexual orientation, ability) and an understanding of social structures that affect everyday life are critical. It is in the best interest of staff to enhance their knowledge and personal awareness concerning inclusion. This will lead to personal growth and organizational effectiveness. The Big Picture We are University Housing

11. Culture of Inclusion • To promote a culture of inclusion, University Housing will: • Ensure practical and work-based learning opportunities are available to staff to educate them about inclusion in the workplace. Formal and informal training options provided by the department, division and/or institution will accomplish this. • Train supervisors and managers to be accountable for treating all staff fairly in light of the social identities present in our workplace and in our residence halls. • Ensure all employees are trained and aware of the University’s Non-Discrimination and Anti-Harassment (NDAH) policy. The Big Picture We are University Housing

12. Culture of Inclusion statement • To promote a culture of inclusion, University Housing will: • Encourage staff to explore their own personal attitudes, biases, and beliefs. • Embolden staff to express beliefs and opinions in the workspace while complying with the NDAH policy. • Provide time and space for staff to discuss world events and issues affecting staff and students; be proactive in working to resolve issues before they come problems in the workplace. • Create tangible outcomes representative of University Housing’s commitment to an inclusive community. The Big Picture We are University Housing

13. Standards • University: Pillars of the Arch • Board of Regents Compliance Training • Division: mission, motto, strategic plan • Department The Big Picture We are University Housing

14. RPS Vision Statement • We will strive to deliver a dynamic residential experience that every student values. We will also serve as an exceptional model for parents, faculty, staff, colleagues at other institutions and various stakeholders. While supporting the academic mission of the institution, we will create secure and encouraging communities where students have multiple opportunities to share feedback, openly express themselves and discover the unique differences and strengths in other students. University Housing (RPS) will accomplish this by focusing on transparent and open communication; by facilitating quality services and programs and by maintaining a high level of accountability. • Rick Gibson, Director of RPS, UGA, July 14, 2014 The Big Picture We are University Housing

15. Strategic Goal #1 • RPS staff will design and implement a set of activities to support a "culture of inclusion" in all residential communities and within departmental work spaces. • Residential Curriculum development • Culture of Inclusion Committee • RPS Signature Experiences • Strategic Goal #2 • RPS staff will strengthen current intra-divisional partnerships and establish new intra-divisional partnerships. • What partners do we want to focus on? The Big Picture We are University Housing

16. Strategic Goal #3 • RPS staff will enhance the importance of recognition for individual and departmental contributions by implementing specific and recurring activities. • Explore opportunities to create revenue to support recognition efforts. • Develop intentional year-long recognition initiatives to highlight the work of student, graduate and professional staff. • Strategic Goal #4 • As an ongoing measure, University Housing staff will incorporate at least three student quotes on the housing website and microsite, as well as, regularly include student quotes in each major publication and throughout social media formats. • Review Housing website to assess how we capture the “residential experience”. • Work with RHS to explore ways to gather documentation of the “residential experience.” The Big Picture We are University Housing

17. Strategic Goal #5 University Housing will bolster, develop and implement strategies, best practices, education and staffing to enhance sustainability efforts in achieving a measured reduction of our carbon footprint. What will RPS do to help meet the department goal? The Big Picture We are University Housing

18. Expectations • Attitude • Communication • Deadlines • Decision making • Dress • Leadership • Meetings • Outlook & voicemail • Professionalism • Professional development • Team • Relationship with ADs & Director • Student engagement • Student issues • Supervision • Time management • Visibility • Communication topics The Big Picture We are University Housing

19. RPS Vision Statement • “We will also serve as an exceptional model for parents, faculty, staff, colleagues at other institutions and various stakeholders.” • “We will strive to deliver a dynamic residential experience that every student values.” • “While supporting the academic mission of the institution…” • “…we will create safe(R) and encouraging communities where students have multiple opportunities to share feedback, openly express themselves and discover the unique differences and strengths in other students.” Digging In We are University Housing

20. Strategic Goals • RPS staff will design and implement a set of activities to support a "culture of inclusion" in all residential communities and within departmental work spaces. • How will you work with your staff to create a “culture of inclusion” in your residential community? How will you create this culture amongst your student staff? • RPS staff will strengthen current intra-divisional partnerships and establish new intra-divisional partnerships. • What partners do we want to focus on? Digging In We are University Housing

21. Strategic Goals • RPS staff will enhance the importance of recognition for individual and departmental contributions by implementing specific and recurring activities. • How will you build recognition and appreciation as a part of your professional practices, the experiences of your student staff, and in your interactions & work with colleagues? • University Housing will bolster, develop and implement strategies, best practices, education and staffing to enhance sustainability efforts in achieving a measured reduction of our carbon footprint. • What will RPS do to help the department achieve this goal? Digging In We are University Housing

22. The Big Picture We are University Housing

23. Thank you for your attention, participation, sharing, and ideas. Questions? Digging In We are University Housing