Online reporting On-demand membership access and management

1. Where on the map are you? While you are waiting for the presentation to begin, please type in your location! • Online reporting • On-demand membership access and management • Service activity reporting and viewing

3. Webinar Control Panel

4. Webinar Facilitators Jim Canon Past Council Chairperson USA Gary Fry Past International Director USA

5. Raise your hand if you have ever served on a team that did not achieve its goals. Type the primary reason that the team did not achieve its goals.

6. fear of conflict inattention to results lack of commitment avoidance of accountability lack of trust accountability trust task completion conflict resolution commitment

7. Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion

8. Why Emotional Intelligence?

9. Why Emotional Intelligence? Nurture emerging leaders Employ effective leadership behaviors Foster achieving teams

10. Beyond the Buzzwords The ability to recognize and understandemotions and the ability to use this awareness to manage self andothers. UNDERSTAND OTHERS UNDERSTAND SELF MANAGE SELF MANAGE OTHERS

11. Beyond the Buzzwords UNDERSTAND SELF UNDERSTAND OTHERS • inquiry • empathy • mentoring • self-awareness • accurate self-assessment MANAGE OTHERS MANAGE SELF • leadership • conflict management • changemaking • bond building • self-control • adaptability • initiative

12. mentoring UNDERSTAND OTHERS • ask to understand • non-judgment inquiry • understand others feelings • understand other motivations empathy • facilitating goals of individuals/groups

13. Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion

14. UNDERSTAND OTHERS inquiry empathy mentoring accountability trust task completion conflict resolution commitment

15. inquiry ask to understand; withhold judgment accountability trust task completion conflict resolution commitment

16. empathy • understand feelings • and motivation of others accountability trust task completion conflict resolution commitment

17. mentoring facilitating goals of individuals/groups accountability trust task completion conflict resolution commitment

18. Talking About Teams UNDERSTAND OTHERS • inquiry • empathy • mentoring MANAGE OTHERS • leadership • conflict management • changemaking • bond building

19. changemaking bond building conflictmanagement leadership MANAGE OTHERS • remove barriers to change • leverage diversity • articulate vision • guide but hold accountable • share information • balance tasks, relationship • seek mutual ground • handle conflict directly

20. MANAGEOTHERS bond building leadership conflict management changemaking accountability trust conflict resolution task completion commitment

21. leadership articulate the vision accountability trust task completion conflict resolution commitment

22. changemaking remove barriers to change accountability trust conflict resolution task completion commitment

23. conflict management handle conflict directly accountability trust task completion conflict resolution commitment

24. balance tasks with relationship bond building accountability trust conflict resolution task completion commitment

25. MANAGE OTHERS UNDERSTAND OTHERS accountability trust conflict resolution task completion commitment

26. Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion

27. mentoring UNDERSTAND OTHERS • ask to understand • non-judgment inquiry • understand others feelings • understand others motivations empathy • facilitating goals of individuals/groups

28. changemaking bondbuilding leadership conflict management MANAGE OTHERS • remove barriers to change • leverage diversity • articulate vision • guide but hold accountable • seek mutual ground • handle conflict directly • share information • balance tasks, relationship

29. MANAGE OTHERS UNDERSTAND OTHERS accountability trust task completion conflict resolution commitment

30. Provide an example of a current outstanding team at a Lions club, zone or district.  • 2)   Describe a situation in which a club, zone, or district Lions team did not achieve its goals.  What issues were preventing the team from being functional? 

31. MANAGEOTHERS inattention to results fear of conflict lack of commitment avoidance of accountability lack of trust “A suggested branch club did not come to fruition… too many delays and arguments about who should be the parent club meant that the group of people concerned lost interest and did not become Lions.”

32. MANAGE OTHERS leadership “Too many arguments about who should be parent club.” conflict management changemaking bond building • seek mutual ground; handle conflict directly • seek mutual ground; • handle conflict directly

33. inquiry “Too many arguments about who should be parent club.” mentoring empathy • ask to understand • non-judgment UNDERSTAND OTHERS • understand others feelings • understand other motivations • facilitating group/individual goal

34. MANAGEOTHERS A club planned an information night for the public about what it does in the community. Most of the membership didn't get involved in the process.  Members who came to the event talked among themselves and didn't interact with the only two guests.” inattention to results fear of conflict lack of commitment avoidance of accountability lack of trust

35. MANAGE OTHERS leadership “Most of the membership didn’t get involved in the process.” conflict management changemaking bond building • remove barriers; • leverage diversity • remove barriers leverage diversity

36. inquiry mentoring empathy • ask to understand • non-judgment  “Most of the membership didn't get involved in the process.”   UNDERSTAND OTHERS • understand others feelings • understand other motivations • facilitating group/individual goal

37. MANAGEOTHERS fear of conflict inattention to results lack of commitment avoidance of accountability lack of trust “A club’s target membership increase was set from the District. Club leaders appealed to members, who recruited, but the new members were never oriented and ultimately dropped from the club.”

38. MANAGE OTHERS leadership “The new members were never oriented.” conflict management changemaking bond building • articulate vision; • guide but hold accountable • articulate vision guide, hold accountable

39. inquiry mentoring empathy • ask to understand • non-judgment “The new members were never oriented.” UNDERSTAND OTHERS • understand others feelings • understand other motivations • facilitating group/individual goal

40. Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lions Leader Do? Living it as a Lion

41. Living it as a Lion UNDERSTAND OTHERS • inquiry • empathy • mentoring MANAGE OTHERS • leadership • conflict management • changemaking • bond building

42. STRENGTHEN THE TEAM CHALLENGE accountability trust task completion conflict resolution commitment

43. Living it as a Lion COMMIT TO APPLYING EMOTIONAL INTELLIGENCE STRENGHEN THE TEAM CHALLENGE UNDERSTANDING OTHERS COMPETENCIES I WILL APPLY: inquiry empathy mentoring

44. bondbuilding conflict management changemaking leadership DOCUMENT PROCESS MANAGING OTHERS COMPETENCIES I WILL APPLY:

46. Why Emotional Intelligence Beyond The Buzzwords Talking About Teams What Would a Lion Leader Do? Living it as a Lion

48. You’ve Been A Club President… What’s Next? • Wednesday, 4/1/15, 12:00pm, CDT • Friday, 4/10/15, 7:00pm, CDT