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Government-Private IT Partnership for Disaster Response in Taiwan

The Association of Digital Culture in Taiwan is collaborating with the Tainan City Government to establish a government-private IT partnership for effective disaster prevention and response. This initiative aims to integrate citizen information through platforms such as BBS, blogosphere, and social networks to disseminate official messages. Various information tools and communication channels like Twitter, Google Docs, Plurk, Skype, and Google Maps are being utilized for data integration and release, remote meetings, and real-time information sharing during disasters. The goal is to bridge the information gap between government, netizens, and victims to ensure timely and accurate dissemination of crucial information.

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Government-Private IT Partnership for Disaster Response in Taiwan

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  1. Association of Digital Culture, Taiwan Disaster Prevention & Response network to establish a government and private IT partnership

  2. 台南縣政府 NEWS CHANNELS lurk 台灣數位文化協會 Tainan City Government Association of Digital Culture Taiwan ORIGIN information flow Tainan County Magistrate @ ask for solutions offer solutions

  3. Fire Services Department Central Weather Bureau Water Department the disaster information center TARGETS integration of citizen information to disseminate official message BBS Blogosphere Social Network

  4. 8/10 Stationed at Tainan National Response Center Stationed at the Central Response Center All personnel left Response Centers and were relieved of duty Stationed at Kaohsiung Response Center 2009 AUG. 8/14 Stationed at Pingtung Response Center (server moved to Chunghwa Telecom) 8/9 8/13 8/19 TIMELINE

  5. Twitter Google Docs Plurk Skype Google Maps INFORMATION TOOLS v v data integration v data release remote meeting v v

  6. Hits from different pages for the Morakot disaster information Center TOTAL 655,772 Hits

  7. Pingtung Response Center

  8. Time Availability of Information Demand for Information Supply and Demand of Info Supply and Demand of Information During Disasters

  9. government netizens victims government 119Support info. 119for HELP victims netizens Trouble of Info Channel 119 ONLY REPORT TO GOVERNMENT INFORMATION OVERLOAD

  10. top down information flow bottom up information flow Central Response Center Central Response Center 119 and local Response Center 119 and local Response Center scene scene scene scene Phone Call TV Phone Call Internet TV Internet Citizens Citizens

  11. SOCIAL MEDIA LANDSCAPE

  12. No link between the physical world and online world ONLINE world PHYSICAL world • bottom-upupdated every minute word of mouthunverified content • top-downupdated on a daily basismass mediaverified content required for immediacy required for accuracy

  13. Time lapse between 2 structures CIVIL organizations [ web media ] government [ traditional media ] • everyone provides informationreal-time updates every 3 minsaccumulated 600+ messages daily • official units aggregate messagesupdated twice a dayindividual compact report TIME LAPSE

  14. INFORMATION GAP

  15. disaster prevention and response INFO. SYSTEM major categories of information needs disaster warning local disasters missing/casualties disaster support goods/materials volunteer donation

  16. Our volunteers helping people

  17. G Ushahidi ADCT Usaviah Sahana Major Disaster prevention information platform introduction

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