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USING HEALTHCARE FRAUD ENFORCEMENT TOOLS- ADDRESSING QUALITY ISSUES

USING HEALTHCARE FRAUD ENFORCEMENT TOOLS- ADDRESSING QUALITY ISSUES. OCTOBER 26, 2006. US ATTORNEY’S OFFICE. THE ENTIRE HISTORY OF HEALTH CARE PAYMENT AND FRAUD ENFORCEMENT.  IN FIVE MINUTES!.  INPUTS  PROCESSES  OUTCOMES. 1. THE SIX WAYS-GETTING PAID IN HEALTH CARE.

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USING HEALTHCARE FRAUD ENFORCEMENT TOOLS- ADDRESSING QUALITY ISSUES

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  1. USING HEALTHCARE FRAUD ENFORCEMENT TOOLS- ADDRESSING QUALITY ISSUES OCTOBER 26, 2006 US ATTORNEY’S OFFICE

  2. THE ENTIRE HISTORY OF HEALTH CARE PAYMENT AND FRAUD ENFORCEMENT  IN FIVE MINUTES!  INPUTS  PROCESSES  OUTCOMES 1

  3. THE SIX WAYS-GETTING PAID IN HEALTH CARE  FEE FOR SERVICE  COST REPORTS  PER DIEM  NAME THAT DISEASE (Diagnosis Related Groups, RUGS)  CAPITATION ($ per member per month)  OUTCOMES 2

  4. EACH WAY TO GET PAID IN HEALTH CARE HAS UNIQUE FRAUD RISKS-AND SOME COMMON ONES  FEE FOR SERVICE RISKS – Services billed but not rendered – Medically unnecessary services – Double-billing – Services billed at higher level or with other inappropriate code to improperly obtain more reimbursement (upcoding, unbundling, evasion of global fees) – Kickbacks to other providers for patient referrals – kickbacks to patients to use more services 3

  5. FEE FOR SERVICE MODEL CASES  USA V. RUTGARD-CODING AND MEDICAL NECESSITY  USA V. UNIVERSITY OF MEDICINE AND DENTISTRY OF NEW JERSEY-BOTH INDIVIDUAL PHYSICIANS AND UMDNJ BILLED AND PAID FOR SAME PHYSICIAN SERVICES  USA V. GREBER-KICKBACKS TO REFERRING PHYSICIANS FOR PHYSICIAN ORDERS  USA EX REL. LEE V. SMITHKLINE-BILLING FOR ORDERED BUT WORTHLESS TESTS  PATH PROJECT- SERVICES PERFORMED BY RESIDENTS BILLED BY ATTENDING PHYSICIANS 4

  6. COST REPORTS RISKS  Costs not actually incurred  Cost-shifting (allocation of time, effort, space, employees, patients)  Kickbacks from suppliers, to insiders (costs built into invoice)  Cost-padding for fictitious or ineligible charges (social events, travel and entertainment, ghost employees, relatives) 5

  7. MODEL COST REPORT CASES  JERSEY CITY MEDICAL CENTER-GHOST EMPLOYEES, KICKBACKS  KENSINGTON HOSPITAL-KICKBACKS, UNNECESSARY ADMISSIONS 6

  8. PER DIEM RISKS  Billing after discharge or death  Billing for worthless services  Billing two payment sources for same dates (Medicaid and private)  Billing two payment systems for included services (in-patient and out-patient) 7

  9. PER DIEM MODEL CASES  USA V. NHC (NURSING HOME CIVIL FRAUD CASE-2001)  USA V. ROBERT WACHTER AND AMERICAN HEALTHCARE MANAGEMENT 2006 WL 2460790(ED Mo.) – Knowledge about alleged worthless services by defendants – False statements and records concerning health care benefits of 5 specific individuals, in violation of 18 U.S.C. 1035 8

  10. NAME THAT DISEASE RISKS  This payment system pays the same dollar amount for a given diagnosis and course of treatment, regardless of length of treatment or cost of treatment – Premature discharge/drive-by delivery – Moving patient in same facility to different payment system (e.g., acute care hospital to snf or rehab facility) – Disease upcoding (add more complications and co- morbidities, whether or not the patient was treated for them (the Tenet allegations) – Pump up physical and other therapy in nursing home to move patient to higher category – Managed care Classifications 9

  11. NAME THAT DISEASE FRAUDS  COLUMBIA/HCA  TENET  DRG HOSPITAL CASES 10

  12. CAPITATION AND MANAGED CARE FRAUD  Keystone-Mercy Health Plan case(Joe Trautwein)_- false reporting of recoveries  AmeriHealth-(David Hoffman)-trashing physician claims  AMERIGROUP (Illinois False Claims Act qui tam case in fourth week on trial 10/26/06 in Chicago)  “Keep up the good work-not signing up any third trimester pregnant women.” 11

  13. THE SIXTH WAY PAYING FOR DATA AND OUTCOMES  CMS/PREMIER P4P(Pay for Performance)  Hospital Quality Incentive Demonstration(HQID) with CMS-first full year 2004  Pursuing Perfection Program-Institute for Healthcare Improvement (hospitals)  RHQDAPU  Pay for Performance-HMOs, Employer Coalitions, States 12

  14. PAYING FOR PERFORMANCE: THE ADMINISTRATION PLAN FOR HEALTH CARE  “REFORMING HEALTH CARE FOR THE 21st CENTURY” –National Economic Council 2/06  -Consumer directed care (including Medicaid) subsidies, tax credits, HSAs-funding not control  -transparent information about quality and outcomes (e.g., Medicare Compare)  -Health Information Technology systems  “Pay for Performance: A Decision Guide for Purchasers”-AHRQ April 2006  “Rewarding Provider Performance: Aligning Incentives in Medicare” Institute of Medicine 2007 13

  15. WHAT IS THE QUALITY WE ARE PAYING FOR?  1) REDUCTION OF MEDICAL ERRORS/ADVERSE EVENTS  2) IMPROVEMENT IN OUTCOMES  3) COMPLIANCE WITH PRACTICE GUIDELINES OR REQUIREMENTS  4) REDUCTION IN COST FOR SAME OUTCOME 14

  16. CORE QUESTION:WHY (AND WHEN) FRAUD ENFORCEMENT?  KNOWING CONDUCT BY INSTITUTION/GROSS AND SYSTEMIC LEADERSHIP FAILURES (Notice, warning, failure to act)  INTENTIONAL ACTS BY INDIVIDUALS  FALSE REPORTING, FAILURE TO REPORT  APPALLING OUTCOMES  WHAT WILL BE CONSEQUENCES OF OUR INVOLVEMENT? 15

  17. HANDLING HISTORIC ALLEGATIONS OF SYSTEMIC LEADERSHIP FAILURES LEADING TO HARM  UNITED METHODIST HOSPITAL-MICHIGAN-DEFERRED PROSECUTION  REDDING HOSPITAL-CALIFORNIA-SALE OF HOSPITAL  PUTNAM HOSPITAL-WEST VIRGINIA  EDGEWATER HOSPITAL-ILLINOIS-CONVICTION OF MANAGEMENT COMPANY  CENTRAL MONTGOMERY HOSPITAL- Pa.-SETTLEMENT AGREEMENT FOR OVERSIGHT CHANGES 16

  18. UNITED METHODIST HOSPITAL  Dr. Jeffrey Askanazi-anesthesia and pain management – Nurse complaints (pace of practice, lack of sterile techniques, treatment of patients w/no observable improvement) – Physician complaints (medical necessity, repeated procedures with no benefit) – Patient complaints (doctor admitted doing procedure solely for reimbursement) 17

  19. UNITED METHODIST HOSPITAL-RESPONSE  CEO to complaining physician-your complaints are not welcome  CFO to Board after referral of doctor to Profession Activities Committee-Askanazi generates one-third of hospital income- hospital would not want to hurt him  Medical expert to PAC-cannot do medical necessity review-lack of documentation- Askanazi counseled to improve paperwork 18

  20. United Methodist Hospital-2003  UMH, Dr. Seward(UMH chief of staff), and Dr. DeWys(chief of Emergency Medicine) indicted(Seward and DeWys had a joint venture with Askenazi, but sat on medical staff committees reviewing his practices  2003-hospital agrees to deferred prosecution agreement 19

  21. REDDING HOSPITAL- CALIFORNIA(Tenet)  From 1999 to 2002, Redding doctors billed Medicare for unnecessary heart surgeries-”medically unnecessary and failed to meet professional standards of care” according to Inspector General.  Dr. Chae Hyun Moon, director of cardiology and Dr. Fidel Realyvasquez, chief of cardiac surgery alleged in civil suits of performing unnecessary surgeries.  November,2005-Moon and Realyvasquez agree to civil resolution-never bill Medicare again, resolve pending suits  No criminal charges were brought; US Attorney states that there was little chance of convincing a jury of physicians’ criminal intent beyond a reasonable doubt. 20

  22. REDDING HOSPITAL-2005  Physicians were major revenue sources  Thirteen prior lawsuits-1988-2002(relevant?)  Moon’s privileges restricted at competing Redding hospital (lack of availability)  Tenet spokesman states to New York Times, “we don’t have an independent means of judging medical necessity.”(November 2002)  November, 2002-Tenet hires Mercer national medical audit practice to review medical necessity after whistleblower suit, FBI search warrant, state medical board action. 21

  23. PUTNAM HOSPITAL(HCA)  Dr. John King-orthopedic physician, hired 11/02-6/03  100 malpractice suits  Peer reviewer, brought in by hospital –Dr. King is a “snake-oil salesman” “not competent to practice medicine.”(Wall Street Journal, 9/21/05 citing federal court suit.)  Issue-failure of credentialing to discover prior malpractice suits, history of drop-out in residency programs, prior suspension.(JCAHO found Putnam’s credentialing deficient in 2002, before King was hired)  Problem- need for additional orthopedic surgeon –what should hospital have done?  Mark Foust,HCA: neither HCA nor Putnam responsible for any harm to patients (per WSJ)-once issues identified by consultant, privileges suspended 22

  24. EDGEWATER MEDICAL CENTER  MANAGEMENT COMPANIES PLEAD GUILTY TO HEALTH CARE FRAUD-2003 – Physicians falsely stated need for hospitalization to patients – Physicians performed unnecessary angioplasties and cardiac catheterizations – kickbacks to physicians for patient recruitment 23

  25. CENTRAL MONTGOMERY MEDICAL CENTER-2005  USE OF PATIENT RESTRAINTS WITHOUT APPROPRIATE ORDERS  NEED FOR SYSTEMIC SOLUTION IN COMPLIANCE WITH CONDITIONS OF PARTICIPATION 24

  26. Medical Errors and Care Failures Since “To Err Is Human”  “The Long Road to Patient Safety: A Status Report on Patient Safety Systems” Daniel Longo, et al. 294 JAMA No. 22 (December 14,2005) – “Data are consistent with recent reports that patient safety system progress is slow and is a cause for great concern. . .” the current status of patient safety system progress is not close to meeting IOM recommendations. . .” (based on 2002 and 2004 study of Missouri and Utah hospitals)  At what point does the failure to have an effective safety system result in False Claims Act or other fraud liability? 25

  27. Section 501(b) 10 Quality Measures (RHQDAPU)  Acute myocardial infraction  Heart failure  Pneumonia  These are same measures collected by JCAHO for use in their certification program 26

  28. SECTION 501 Reporting-and payment  CMS FAQ RESPONSE:  “Data from selected charts for each hospital that submits data will be audited; a successful audit is not required for the FY 2005 annual payment update. Additional requirements for data accuracy will likely be added for fiscal years 2006 and 2007.” 27

  29. Multiple Sources and Reports  RHQDAPU (reporting hospital quality data for annual payment update)  JCAHO  State reporting  Mandated reports-errors, near misses  Mandated apologies  Quality improvement organizations  Private Sector P4P Contracts  Whistleblowers 28

  30. Compliance and Medical Errors Issues  Section 501(b) of Medicare Modernization Act of 2003 – 0.4% reduction in reimbursement for each fiscal year (2005 and after) if the hospital fails to submit quality data on 10 quality measures  During FY 2006, “approximately 96% of all eligible hospitals received their full annual payment. . .” 29

  31. 501(c) + RHQDAPU x Knowing Falsity =  False claim?  False statement in support of claim?  False statement in order to avoid repayment to government? 30

  32. Express False Certifications  Services were in fact provided as claimed – Phantom services – Different (unqualified) provider  Services were medically necessary  Services were supervised as required for payment 31

  33. Implied False Certification  Many courts have premised False Claims Act liability on an implied certification of compliance with a statute or regulation that creates a precondition to payment – US ex rel. Lee (9th Cir.) – US ex rel Mikes (2d Cir.) – US ex rel Quinn (3d Cir.) (suggesting in dicta that precondition need not be express as long as compliance is not irrelevant to payment decision) 32

  34. Conditions of Participation  Some courts have concluded that conditions of participation are not necessarily the same as conditions of payment – US ex rel. Mikes – US ex rel. Swan (E.D. Cal) – US ex rel. Cooper (W.D. Pa.)  But a fraudulent representation or promise to comply with conditions of participation could make subsequent claims false – US ex rel. Swan – US ex rel. Curtis (M.D. Fla.) – A fraudulent representation of compliance is a false claim 33

  35. Conditions of Participation Issues HCFA Form 2552-96(Express False Certification)  Patients’ Rights – 64 FR 36069 (1999) (includes right to freedom from physical and chemical restraint, with limited exceptions.) Deaths related to restraint must be reported by hospital 42 CFR 480.13(f)  Quality Assessment/Performance Improvement – 68 FR 3435 (2003)  Authentication of Verbal Orders – 42 CFR 482.24(c)(1) – dated,timed, authenticated  Renal Dialysis Facilities – proposed 70 FR 6184- 6254 (2005) – extensive changes to 42 CFR 494 34

  36. Medical Errors and Care Failures Move to Criminal Cases  USA v. Martha Bell and Atrium I (W.D. Pa. 2005) Bell(nursing home administrator) convicted of health fraud and Atrium convicted of making false statements arising out of false records of care  USA v. American Healthcare Management (W.D. Mo. November, 2005) – indictment charging violation of 18 U.S.C. § 1035 (False Statements concerning Health Care) because “the Defendants knew, at the time the claim was submitted, that the services were so inadequate, deficient and substandard as to constitute worthless services.”  Http://www.usdoj.gov/usao/moe 35

  37. Medical Errors and Failures to Report – Exclusion  American Healthcare Management v. Inspector General (www.hhs,gov/dab/decisionsCR1278) (February 15, 2005)  Misdemeanor conviction of parent company of a snf for failure to report elder abuse is a conviction which relates to “neglect or abuse of patients in connection with delivery of a healthcare item or service.”  5 year exclusion upheld 36

  38. Reporting Requirements For Hospitals (PA, IL, NY, RI)  Act 13 of 2002, 40 P.S.A. 1303. – requires mandatory reporting to the Patient Safety Authority and the Department of Health by hospitals of “serious events” and “incidents” starting June 2004  Requires designation of patient safety officer and patient safety committee, patient safety plan, reporting scheme  Prohibits retaliation against employee for reporting serious event or incident  Requires written notice to patients of certain events 37

  39. Physical and Chemical Restraints in Care Facilities  USA v. Kidspeace E.D. Pa. – Settlement in excess of $1.8 million with Consent Decree – restraints (child psychiatric facility)  Mercer County Geriatric Center (restraints, nutrition and hydration) – D-NJ (Civil Rights case)  A. Holly Patterson, E.D. NY – restraints, nutrition, inadequate care (Civil Rights case)  Hospital restraints, Medicare condition of participation, 42 C.F.R. 482.13  USA v. Central Montgomery Hospital, July 25, 2005 – $200,000 settlement and consultant required to review restraint usage at the hospital, US Attorney Office, E.D. Pa. 38

  40. Patient Safety and Quality Improvement Act of 2005 (42 U.S.C. 299c-21)  “A provider may not take an adverse employment action. . .against an individual. . . Based upon good faith reported information. . . To the provider. . . Or to a patient safety organization.”  “Adverse employment action” includes credentialing and certification  Equitable relief authorized “for any aggrieved individual” to enjoin any violation or for reinstatement and back pay 39

  41. Future of Health Fraud Prosecutions  Quality/Safety/Dignity issues  Financial loss to government and beneficiaries  Whistleblower information and referrals  Part D exposures from new program 40

  42. Compliance Safeguards 501(c) + RHQDAPU =  Significant role for audit and compliance in assuring the accuracy and reliability of data, data collection, and data reporting  “Chart audit validation process”  “Publishable data” 41

  43. Compliance Safeguards Hospital Boards in Quality and Patient Safety  “Getting the Board on Board: Engaging Patient Boards in Quality and Patient Safety” in 32 Joint Commission Journal on Quality and Patient Safety 179-187 (April 2006)  Interviews conducted with CEOs and Board Chairs at 30 hospitals in 14 states  “The level of knowledge of landmark IOM quality reports among CEOs and board chairs was remarkably low. . .There were significant differences between the CEOs’ perception of the knowledge of board chairs and the board chairs’ self-perception” 42

  44. Compliance Safeguards Hospital Boards in Quality and Patient Safety  Increasing education on quality  Frame an agenda for quality  Quality planning, focus from board level  Governance responsibility for quality  Greater focus on patients 43

  45. Compliance Processes and Safeguards  Upfront processes – commitments to quality and other preventative measures  Compliance officer/patient safety officer role  Utilization programs – Plans – Policies – Training – Monitoring of utilization processes  Peer review processes/conflicts  Quality of care as an element of a compliance program 44

  46. COMPLIANCE PROCESS AND SAFEGUARDS  42 U.S.C. 1395x(k), 42 CFR 482.30- utilization review requirements for hospitals  Review of durations of stay  Review of medical necessity of services, drugs  Every outlier case; sampling of other cases 45

  47. Deficit Reduction Act Impact  Quality Demonstration Project –ultimate goal- induce and reward quality  2005 Deficit Reduction Act requirement effective (1/07) – advise employees of federal and state false claims acts and whistleblower statutes – likely to generate additional government enforcement activity 46

  48. QUALITY AND ENFORCEMENT  HAS THERE BEEN A SYSTEMIC FAILURE BY MANAGEMENT AND THE BOARD TO ADDRESS QUALITY ISSUES?  HAS THE ORGANIZATION MADE FALSE REPORTS ABOUT QUALITY, OR FAILED TO MAKE MANDATED REPORTS?  HAS THE ORGANIZATION PROFITED FROM IGNORING POOR QUALITY, OR IGNORING PROVIDERS OF POOR QUALITY?  HAVE PATIENTS BEEN HARMED BY POOR QUALITY , OR GIVEN FALSE INFORMATION? 47

  49. QUALITY AND ENFORCEMENT  PROSECUTION SHOULD BE LIMITED TO EGREGIOUS CASES, SYSTEMIC FAILURES TO RESPOND  REGULATORS AND PROSECUTORS SHOULD SUPPORT VOLUNTARY EFFORTS, WHISTLEBLOWERS INTERNAL REMEDIES  PEER REVIEW PROCESS SHOULD RECEIVE NEEDED LEGAL PROTECTION-(Patient Safety Act, Kibler v. Northern Inyo County Hospital 48

  50. Useful Web Sites  www.cms..hhs.gov/HospitalQualityInits (qualifying for Annual Payment Update)  www.hospitalcompare.hhs.gov ( reports from hospital shown to consumers) 49

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