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Manage workplace Relations THHGLE10B

Manage workplace Relations THHGLE10B. Session 4 Managing conflict. Session objective. By the end of today’s session you will have the skills to Provide employees with accurate and impartial information on industrial matters likely to affect them

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Manage workplace Relations THHGLE10B

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  1. Manage workplace RelationsTHHGLE10B Session 4 Managing conflict.

  2. Session objective • By the end of today’s session you will have the skills to Provide employees with accurate and impartial information on industrial matters likely to affect them Identify workplace changes or issues which may cause industrial unrest promptly and take appropriate action Identify potential causes of industrial unrest in external environments and take appropriate action

  3. Recommended Reading Management Theory & Practice, C Cole chapter 23

  4. Workplace Relations Act 1996 An Act relating to workplace relations, and for other purposes…

  5. Workplace Relations Act 1996 The principal object of this Act is to provide - a framework for cooperative workplace relations which promotes the economic prosperity and welfare of the people of Australia

  6. Unlawful termination of employment by employer Employees who feel they have been dismissed unfairly, can lodge a claim through the Australian Industrial Relations Commission. Unfair Dismissal claims are determined through Subdivision CUnlawful Termination of employment by employer.

  7. Workplace Agreements and their goals • To allow organisations to introduce more relevant productivity measures and pay for productivity • To create a climate conducive to good communication between the workforce and the employer • To provide processes for better workplace understanding of key issues affecting remuneration and business operations • To provide stability for long term business initiatives • To create more flexible working arrangements • To improve the skill levels of the workforce • To allow the smooth introduction of new production methods.

  8. Workplace Agreements and their goals Workplace agreements must meet the criteria of the No Disadvantage Test That is the overall wages and conditions must meet the minimum safety net provisions of the federal award that would otherwise cover the employees

  9. Workplace Agreements • Individual Transitional Employment Agreements • Employee Collective Agreements • Union Collective Agreements • Union Greenfield Agreements • Employer Greenfield Agreements • Multiple Business Agreements

  10. Workplace Agreements • Participation – The act of taking part or sharing in something. • Consultation - A conference at which advice is given or views are exchanged.

  11. Participation and Consultation • Communication, information sharing and consultation • Opportunity to influence decisions • Short Chains of command • Consultative and cooperative approaches to conflict • Joint understanding and shared objectives • Desired by management and employees

  12. Participation Makes a Difference High Involvement Employee identifies and solves problems bringing recommendations to the manager Manager outlines constraints and hands it over to employee to solve Manager and employee decide together Manager asks for opinions from the employee and then makes the decision Manager asks for opinions from the employee and then makes the decision Manager Makes Decision and informs employee No Involvement

  13. Bargaining Agents • An employer or employee may appoint a person to be his or her bargaining agent in relation to the making, variation or termination of ITEAs and Employee Collective Agreements.

  14. Bargaining Agents • An employer or employee must not refuse to recognise a bargaining agent duly appointed by the other party.

  15. Working with Unions • Union Objectives • Roles Of Unions

  16. Working with Unions • Union Objectives • Lobby and negotiate wages, hours of work and working conditions on behalf of members • Coordinating industrial action • Closed Shops (union Members only) • Hiring and Firing procedures • Superannuation arrangements • Health and safety welfare • Enterprise bargaining • Act more as a consultancy

  17. Working with Unions • Roles Of Unions • Negotiate industry agreements • Deal with workplace disputes • Provide advise and legal representation • Ensure representation in State and Federal Parliaments • Negotiate with National employer representatives • Represent members in negotiations on wages and other conditions of employment • Representation to government

  18. Your Unionwww.lhmu.org.au • Liquor and Hospitality Miscellaneous Union • With over 137,000 members and four per cent growth last year, the Liquor, Hospitality and Miscellaneous Union (LHMU) is one of Australia's largest, and largest growing, Unions. The LHMU structure has branches in each state and territory and a proud history.LHMU members work in a wide range of occupations including hospitality, property services, health, manufacturing and community services. Members across the country are taking action for a stronger voice in their workplaces and communities

  19. Activity • Working in groups of 3 source the following information • Termination clause of the workplace relations act 1996 • EEO legislative requiremetns • Part time and casual award rates for the following: L2 Wait staff, Bar staff L3 Bar Staff, Supervisors, Receptionists Qualified Cook Fulltime Manager Fulltime Head Chef

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