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Protecting Customer Information

Protecting Customer Information. On the Table Today. The Risk of a Privacy Failure Sharing Customer Information Restrictions on Sharing Customer Information Information Securityi Laws Breach Notification. Risks of a privacy failure. Fines Interrupt business Enforcement actions

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Protecting Customer Information

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  1. Protecting Customer Information

  2. On the Table Today • The Risk of a Privacy Failure • Sharing Customer Information • Restrictions on Sharing Customer Information • Information Securityi Laws • Breach Notification

  3. Risks of a privacy failure • Fines • Interrupt business • Enforcement actions • Brand damage • Customer commitment • Litigation • Civil and criminal penalties • Notification requirements • Direct Business Costs

  4. How does Nationwide protect privacy? • The Office of Privacy • IT Risk Management • Privacy Training • Monitoring • Privacy statement • Business Unit Policies/Procedures • Nationwide Information Security Policy

  5. Questions? Kirk Herath Associate General Counsel Chief Privacy Officer Nationwide Insurance Companies 614-249-4420

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