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Processorientated statistical production

This presentation discusses the journey to develop quality and efficiency in statistical production, focusing on the current situation and future challenges. It highlights the need for structured process development, standardized processes, and improved competence development. The results of the ongoing work in the line organization and the lessons learned so far are also presented.

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Processorientated statistical production

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  1. Processorientated statistical production IAOS Conference, October 16, 2008 Åke Bruhn, Director, Process Dept, Statistics Sweden

  2. Content • The journey to develop quality and reduce costs • The normal situation today – the situation tomorrow • Which problem to solve • Some results at Statistics Sweden • Some lesson learned so far at Statistics Sweden

  3. The journey to develop quality and efficiency TQM:Structured quality work, the customer in focus; correct from the beginning Change in organisation:Input-thruput-output Process investigation:many different production processes and/or production methods, tools, systems to solve the same task

  4. Pro-cess A Pro-cess B Pro-cess C Pro-cess D Pro-cess E Some common processes are used A.2 B. OWN C. OWN D. OWN E.1 Only own processes are used A. OWN B. OWN D. OWN E. OWN Own processes are dominating A. OWN B. OWN C. OWN D. OWN E.1 The normal situation today – each product has its own processes Products

  5. Pro- cess A Pro-cess B Pro-cess C Pro-cess D Pro-cess E Only standardized processes A.1 B.1 C.1 D.3 E.3 Standardizedbut one process isn´t in use A.2 B.1 D.1 E.1 Some own processes are in use A.2 B.2 C.2 D. OWN E.1 The situation tomorrow – processes and products in cooperation Products

  6. Which problem to solve? • Make the statistical production more effective and reduce the cost with the same or higher quality • The customers needs are not always in focus • Unclear rolls and responsibility between the product-owner, the process-owner and the producer • The steering of the today's processes is to weak • The development of the today's processes is unstructured and not enough standardized

  7. More problem to solve • Expensive to develop, maintain and document many systems and tools • Difficult to implement new and better methods and tools and focus on competence development • Many systems result in different quality • Development work is depending on the competence in each product • The resources of the NSI are not used in an effective way • Sweden: The LOTTA project was established in spring 2006

  8. Results from the LOTTA-project and the ongoing work in the new line-organization • New organisation established 1 January 2008; Process department, R&D department • A common process map to follow for all statistical products

  9. Evaluate and Feed back 8 The Statistical Process Establish needs 1 Design and Plan 2 Create and Test 3 Collect 4 Process 5 Analyse 6 Disseminate and Communicate 7 Design output 2.1 Create Measurement instrument 3.1 Produce frame and register population 4.1 Classifu and code micro data 5.1 Produce statistical output 6.1 Prepare dissemination 7.1 Identify information needs and availability 1.1 identify clients 1.2 Design frame, registerpopulation and sample 2.2 Create and adjust Prduction tools 3.2 Draw sample 4.2 Edit Micro data 5.2 Edit macro data 6.2 Produce final output 7.2 Establish client contact 1.3 Designdata collection 2.3 Create production flow 3.3 Prepare Data collection 4.3 Impute for non-response 5.3 Carry out disclosure control 6.3 Disseminate final output to client 7.3 Establish Information need 1.4 Designprocessing 2.4 Test measurement instrument 3.4 Complement micro data 5.4 Carry out Data collection 4.4 Establish final observation register 6.4 Communicate Final output 7.4 Negotiate and agree 1.5 Designanalysis 2.5 Test production tool and production flow 3.5 Transfer and store data electronically 4.5 Calculate weights 5.5 Interpret and explain 6.5 Select and archive 7.5 Designa dissemination and communication 2.6 Carry out Pilot study 3.6 Establish contents for dissemination and communication 6.6 Designproduction flow 2.7 Implement production flow 3.7 Note: Informal translation Plan production flow 2.8 Support and Infrastructure

  10. More results from the LOTTA-project and the ongoing work in the new line-organisation • Processorientated thinking • Structured process development organisation • New standardised methods and tools are decided and introduced for all processes • Quality management system (EFQM, SixSigma, ISO 20 252) • Structured competence development

  11. Some lesson learned so far • Strengthen in our thoughts that this is the best way to reduce cost and secure quality – run smarter not quicker • Take time and a lot of efforts to change staff-members thinking, attitude and culture • Take time to develop processes and show good examples

  12. Thank you for your attention!Questions and/or comments? e-mail: ake.bruhn@scb.se

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